Den Haag, 22-10-13



Highlights
• EGM approved sale of E-Plus to Telefónica Deutschland
• Outlook reflects Group profile excluding E-Plus, lowered Capex forecast
• On track to realize outlook driven by good operational performance and stable market shares
• Revenues and EBITDA down, partly offset by growth in Consumer Residential
• FCF impacted by lower EBITDA and higher Capex, and reflecting intrayear phasing
• First steps taken towards Simplification agenda to support profitability
Operational highlights
• Triple play penetration at 43%, up 11%-points y-on-y
• TV market share increased to 25%
• Uptake of KPN Compleet in line with expectations
• Dutch 4G coverage at ~60%; nationwide in Q1 '14
• ~4,200 FTE reductions since start of program
• Continued high postpaid net adds of 46k in Belgium
• 4G launched in Belgium on 1 October 2013

Key figures
All key-figures presented are based on KPN's continuing operations and do not include the financial results of E-Plus. E-Plus is classified as held for sale and discontinued operations. Some small operations in Germany will not be sold and remain reported in continuing operations. Comparative financial information has been restated in accordance with relevant IFRS standards *).



Message from the CEO, Eelco Blok
As expected, market conditions remained challenging in the third quarter. Nevertheless, our businesses in The Netherlands and Belgium are showing positive operational momentum. In Germany we continue to make good progress with our strategy to return to growth. We are pleased that our shareholders overwhelmingly approved the sale of E-Plus and we are working with Telefónica Deutschland to get regulatory clearance. We are on track with our continuing operations towards our outlook, and KPN Group will have a strong financial profile after the sale of E-Plus. Regarding América Móvil, we have had numerous discussions on all aspects of their intended unsolicited offer. This thorough process has not led to an agreement which could be recommended to our shareholders."

*) Reference is made to note [1] of the Q3 2013 interim financial statements for further information on the sale of E-Plus and the impact on KPN's financial information

Press Release for download here: www.kpn.com/results.htm

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