Royal KPN N.V. 
Royal KPN N.V. Press Release: Publication of KPN's new segment disclosure 
18-March-2021 / 18:00 CET/CEST 
=---------------------------------------------------------------------------------------------------------------------- 
Publication of KPN's new segment disclosure 
 
 
Today, KPN published its restated figures 2020, mainly related to the segment reporting and fully aligned with the 
strategic themes as outlined during the Strategy Update in November 2020. It also better reflects organizational 
steering of the company and the focus on mass-market service revenue growth. 
 
Consumer 
The Consumer revenue breakdown and KPIs better reflect the focus on households and convergence. KPN will report on 
different household compositions and average revenue per address (ARPA), next to reporting on products and average 
revenue per user (ARPU). 
 
Business 
The Business revenue breakdown clearly reflects the segmented customer focus for SME, LCE and Tailored Solutions with 
additional clarity on the Access & Connectivity and IT Services portfolios for SME and LCE. 
 
Wholesale 
The Wholesale revenue breakdown now better reflects broadband service revenues and other service revenues, such as 
visitor roaming, interconnect and voice services. 
 
Through publication of this new segment disclosure, KPN finalizes its disclosure agenda as provided in Q1 2020. The 
factsheet with restated figures for the four quarters and full year 2020 is now available on the KPN website ( 
ir.kpn.com). 
 
 
For more information: 
KPN Royal Dutch Telecom 
Investor Relations 
Wilhelminakade 123 
3072 AP Rotterdam 
E-mail: ir@kpn.com 
=---------------------------------------------------------------------------------------------------------------------- 
Dissemination of a CORPORATE NEWS, transmitted by EQS Group. 
The issuer is solely responsible for the content of this announcement. 
=----------------------------------------------------------------------------------------------------------------------

1176788 18-March-2021

(END) Dow Jones Newswires

March 18, 2021 13:00 ET (17:00 GMT)