RSA Insurance : Homeowners urged to go green as insurance claims for heating breakdowns surge

[1] MORE THAN, Heating-related home emergency claims data, January 2019 - December 2020

[2] MORE THAN, Britain's Broken Boilers study, February 2021

[3] MORE THAN, Heating-related home emergency claims data, January 2019 - December 2020; 44% uplift in February 2020, compared to February 2019

[4] The Heating Hub, Boiler Efficiency Guide, 2021

[5] Calculated from average CO2 emissions emitted annually from 1kWh of heat from a gas boiler to 244g. Figure obtained based on an average annual household gas consumption of 12,000 kWh from a gas boiler aged 25+ with an energy efficiency rating of 60%, compared to 90% for a new gas boiler. (Veissmann, 2021)

[6] Based on average gas bill cost of £610 (OVO, 2021), and energy efficiency rating of 60% for a gas boiler aged 25+, compared to 90% for a new gas boiler. (The Heating Hub, Boiler Efficiency Guide, 2021).

All data (unless stated otherwise) was commissioned by MORE THAN and conducted by Censuswide from 3^rd February 2021 - 5^th February 2021. The total sample size was 2,020 homeowners residing in the UK, aged 18+.

Data on boiler efficiency rates obtained from independent boiler advisory service The Heating Hub, with figures based on the following age brackets:

• Over 25 years old: 60-70% efficient
• 20 years old: 75% efficient
• 10 to 20 years old: 80-85% efficient

[7] Excludes boilers over 15 years old or with an output of 60kW or more. Servicing restrictions apply.

[8]Cover isn't available for the first 7 days the policy is taken out.