Safaricom : CUSTOMER NOTICE IMPLEMENTATION OF 20% EXCISE DUTY

Following the Government's move to adjust Excise Duty on Airtime and Telephone Services to 20% from 15% effective 1^st July 2021, we have reviewed our product and service pricing to reflect this change.

Effective 7^th July 2021:

• All out-of-bundle voice calls, data, and SMS as well as integrated plans including All-In-One will be revised to reflect the increased Excise Duty.
• All our consumer data bundle prices remain unchanged (No-Expiry bundles, daily bundles, weekly bundles, monthly bundles and Giga bundles). Dial *544# to choose your bundle.
• Roaming and international calling and SMS rates have been revised to reflect the 20% Excise Duty.
• The cost of all Fibre to the Home (FTTH) and Fibre to the Business (FTTB) plans have also been revised in line with the new Excise Duty.
• Pricing for all Personal Postpaid including Karibu PostPay and all Corporate Postpaid products and services including Zidisha Plus, Cloud, Security, Collocation, and IoT have been revised accordingly. This shall be reflected in the next monthly invoice.

Details on specific pricing are available on our website and various touch points for each service or product. We remain committed to providing you with the best value through the Tunukiwa Platform. Dial *444# to access your personalized offer today.