Concord Technologies announced it has launched its CloudFax suite of solutions on Salesforce AppExchange, empowering customers to streamline sending documents through Salesforce. The app allows for easier receiving of faxes – even larger ones with images – directly to Salesforce, automatically eliminating the cumbersome manual process. CloudFax: CloudFax is a secure cloud-based faxing solution for regulated industries, including healthcare.

This new alignment allows for improved document faxing, requiring no user interaction to pass the received fax and metadata to Salesforce. Additionally, an improved manual option allows users the opportunity to edit and customize their fax, and confirm visually what is being sent to Salesforce, before hitting send. This is especially useful in healthcare, where regulations may limit or exclude certain parts of a fax from being sent.