Innovis announced it has launched FailSafe on Salesforce AppExchange, providing customers an enhanced user experience when verifying the presence of a true consumer in an interaction. FailSafe being listed on the AppExchange allows Innovis customers to quickly perform necessary identity checks right from within a consumer's contact record, automating more of the customer service workflow. Integrated directly with Salesforce, FailSafe is currently available on AppExchange.
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