Salesforce announced that Takeda has selected Salesforce Life Sciences Cloud for Customer Engagement to strengthen its involvement with healthcare professionals seamlessly. The company will leverage Salesforce's deeply unified platform, including Agentforce and Data Cloud, to deploy personalized AI agents, supporting operations from medical to commercial and patient support functions. Takeda joins a growing list of leading pharmaceutical and biotech companies to leverage Life Sciences Cloud for Customer Eng engagement, a solution designed to unify data and engagement across the entire organization.
In this early adopter engagement, Takeda will influence the development of Salesforce's Life Sciences Cloud Platform for the industry.
