Log in
Show password
Forgot password ?
Become a member for free
Sign up
Sign up
New member
Sign up for FREE
New customer
Discover our services
Dynamic quotes 


SummaryMost relevantAll NewsAnalyst Reco.Other languagesPress ReleasesOfficial PublicationsSector newsMarketScreener Strategies

Salesforce com : What is a Salesforce Architect?

12/02/2021 | 06:01am EST
Learn what a Salesforce Architect is, how these trusted advisors steward successful Salesforce implementations, and how you can start your architect journey.
Dec 02, 20214 min read

Salesforce helps over 150,000 customers across a myriad of businesses, nonprofits, and institutions connect with their customers. People around the world rely on our customer relationship management (CRM) platform to keep their business running. A Salesforce Architect is vital to any complex or large-scale Salesforce implementation.

What is a Salesforce Architect?

A Salesforce Architect helps design and deliver solutions for enterprise-grade customers using Salesforce products. The primary responsibility is to recommend the best solution for a given set of requirements and articulate the trade-offs involved in choosing one solution over another.

With Salesforce, there is never just one way to solve a problem. It's the Salesforce Architect's responsibility to choose the solution that will hold up over time, that will scale as the number of users increases, and won't acquire lots of technical debt or require manual changes as time goes on.

Trailhead Module - Salesforce Architect: Quick Look

Learn what Salesforce architects do and the skills they need to succeed.


And a Salesforce Architect's job doesn't stop at solving technical problems. An architect brings technology, people, and processes together using governance and expert communication and listening skills to ensure solutions truly meet the needs of the business.

The most successful Salesforce implementations involve architects. A study by 10K Advisors found 82% of customers who reported the highest return on investment (ROI) in their Salesforce spend said they always work with an architect on their teams.

What skills does a Salesforce Architect need?

A successful architect is a big picture thinker and also an in-depth problem solver. An architect must have broad and deep technical knowledge but they also need to possess listening, communication, and presentation soft skills.

Learn more about the Salesforce Architect career path

For big-picture thinkers and in-depth problem solvers.


You might be surprised to learn that you don't need to be a developer to become an architect. However, an architect needs to know how to read code and recommend coding best practices since they are often managing teams that include developers. Most importantly, an architect must know when to code but also when not to code. Having expertise in the declarative (clicks not code) side of the platform can separate a good architect from a great one.

Architects often bring knowledge and expertise in integrating Salesforce with other technologies and vice versa, as well as experience with governance and development operations. Ultimately, architects blend their technical expertise and business acumen to empower business and IT to work together towards a stronger future.

What does a Salesforce Architect do?

A Salesforce Architect is a trusted advisor and leader who partners with business stakeholders and executives to design a vision and architecture for a solution to a business problem. Often in the position of the technical team leader, they help educate the team with technical best practices. They also translate business needs to a technical vision that teams of low code or pro code builders can execute on. Architects also build proofs-of-concept (POCs) that teams can further iterate on.

An architect will design the organization strategy and data model for a Salesforce implementation. They will put technical solutions in place for identity and access, implement data and process integrations, and design solutions that account for large data volumes and data privacy needs. They'll also identify the optimal solution for a business requirement and recommend using clicks, code, or a combination of both depending on the business use case. As highly experienced problem solvers, architects are often the final escalation point for any production issues.

Trailhead Module - B2C & B2B Solution Architect Job Comparison: Quick Look

Learn what a solution architect does and how it differs for B2B and B2C businesses.


An architect can also act as an influencer. They are the trusted technology leader at the table and are often tasked with building buy-in for new solutions. While an architect might not know the answer to every question a business stakeholder might ask, they are experts on Salesforce product capabilities and can think quickly and act fast. Their soft skills allow them to understand all stakeholder needs and communicate with them in their language.

What are the career prospects for Salesforce Architects?

The Salesforce Architect career path is one of the fastest-growing in the Salesforce ecosystem. And in the past five years, the demand for Salesforce architects has seen a 1,292% annual growth rate.

There are a variety of different Salesforce architect roles. And depending on your interests or skill level you might gravitate towards one in particular.

Blaze new trails in your career

Salesforce credentials grow your resume and highlight your skills. Prove your hands-on experience with Salesforce and get a competitive edge that leads to new architect opportunities.


Demand for Salesforce technical skills continues to grow. Studies show the Salesforce ecosystem will produce 4.2M jobs by 2024, with architect roles demanding an average salary of $123K USD.

What credentials and certifications are relevant for the job?

There are various certification paths for a Salesforce Architect that recognize specialized knowledge and skills, as well as growing expertise using the Salesforce platform.

Finally, an architect is a visionary. They build systems that will last, that others can maintain and that will scale as the business grows. They are often ambassadors for new technology and always plan for the future, thinking three-to-five years out when recommending a solution.

If this sounds like you, start your journey to Salesforce Architect today. For more, visit Salesforce Architect Digital Home, follow @SalesforceArchs, and discover the Salesforce Architect blog.

The Trailblazer Blog

Discover expert insights to help you develop your career, connect with Trailblazers, learn Salesforce, and earn certifications. Explore practical how-to guidance, authentic peer perspectives, and inspiring Trailblazer stories.



salesforce.com Inc. published this content on 02 December 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 02 December 2021 11:00:03 UTC.

ę Publicnow 2021
All news about SALESFORCE.COM, INC.
05:46pSALESFORCE COM : Loneliness Is Bad for Business – How to Make Employees Feel More To..
02:35pSALESFORCE COM : How Salesforce Built Its First Email Design System – And How You Ca..
11:14aSALESFORCE COM : “The Ecopreneurs," a New Salesforce+ Series Debuts
10:24aSALESFORCE COM : Launch Your Salesforce Admin Career With Trailhead Academy
09:12aSALESFORCE COM : Renews Call for US Privacy Law
01/18SALESFORCE COM : Appoints Lori Castillo Martinez as Executive Vice President and Chief Equ..
01/18SALESFORCE COM : Win the Talent War With Better Employee Upskilling
01/14SALESFORCE COM : Honoring Dr. King's Legacy as a Transformational Leader
01/14SALESFORCE COM : 18 Essential Return on Experience (ROX) Metrics for Marketing
More news
Analyst Recommendations on SALESFORCE.COM, INC.
More recommendations
Financials (USD)
Sales 2022 26 401 M - -
Net income 2022 1 234 M - -
Net Debt 2022 1 006 M - -
P/E ratio 2022 177x
Yield 2022 -
Capitalization 223 B 223 B -
EV / Sales 2022 8,48x
EV / Sales 2023 6,84x
Nbr of Employees 56 606
Free-Float 96,1%
Duration : Period :
Salesforce.com, Inc. Technical Analysis Chart | MarketScreener
Full-screen chart
Technical analysis trends SALESFORCE.COM, INC.
Short TermMid-TermLong Term
Income Statement Evolution
Mean consensus BUY
Number of Analysts 49
Last Close Price 226,27 $
Average target price 328,98 $
Spread / Average Target 45,4%
EPS Revisions
Managers and Directors
Marc Russell Benioff Chairman & Co-Chief Executive Officer
Bret Steven Taylor Vice Chairman & Co-Chief Executive Officer
Alexandre Dayon Co-President & Chief Strategy Officer
Amy E. Weaver Co-President & Chief Financial Officer
Srinivas Tallapragada Co-President & Chief Engineering Officer
Sector and Competitors
1st jan.Capi. (M$)
SALESFORCE.COM, INC.-10.96%222 669
CLOUDFLARE, INC.-28.27%30 125
DYNATRACE, INC.-16.24%14 510
SINCH AB-17.65%7 987
ANAPLAN, INC.1.61%6 702