WALLDORF - SAP SE (NYSE: SAP) today announced that as of May 13, SAP Services and Support has been awarded a 4.7 rating out of five in Gartner Peer Insights in the application services market category for SAP S/4HANA. The rating, based on 22 reviews over the past 12 months, appeared on the Peer Insights platform of Gartner Inc. Peer Insights is an online IT software and service review platform where IT professionals and technology decision-makers anonymously rate technology products and services.
'The rating is so valuable to the team at SAP Services and Support because it shows that customers are seeing the immense value of our work and are taking the time to pass that information on to others who are planning their digital transformation,' said Augusta Spinelli, head, Services Intelligent Delivery Group, SAP.
The positive reviews reflect a series of improvements that SAP Services and Support has implemented in recent months. SAP has been working to automate and standardize customer offerings that provide business outcomes more quickly, a strategic imperative the pandemic accelerated. For example, SAP Services and Support helped businesses rapidly pivot to e-commerce operations, providing a vital lifeline to many during a year of disruption as well as an invaluable option for customers in the future.
For SAP Services and Support, this value is clearly reflected in the 4.7 rating. The rating is not only a badge of honor for all members of SAP Services and Support services. It is also a critical element in how the group's work is evaluated publicly.
Gartner's Peer Insights is one of many criteria that impact Gartner Magic Quadrant positioning, which evaluates and ranks vendors according to defined criteria for a certain market category. The important positioning previously used one-on-one interviews with customers as one of the many criteria to determine positioning.
In addition, the Peer Insights platform offers customers a chance to help SAP identify opportunities to improve services and support offerings, while helping their peers make confident purchasing decisions.
Visit the SAP News Center. Follow SAP on Twitter at @SAPNews.
Martin Gwisdalla, SAP, +49 (6227) 7-67275, firstname.lastname@example.org, CET
SAP Press Room; email@example.com
Disclaimer: Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Gartner Peer Insights Customers' Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
As of 13 May 2021, SAP has an Overall Rating of 4.7 out of 5 in the SAP S/4HANA Application Services market, based on 22 reviews submitted in the last 12 months.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as 'anticipate,' 'believe,' 'estimate,' 'expect,' 'forecast,' 'intend,' 'may,' 'plan,' 'project,' 'predict,' 'should' and 'will' and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ('SEC'), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
© 2021 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.