Log in
Forgot password ?
Become a member for free
Sign up
Sign up
New member
Sign up for FREE
New customer
Discover our services
Dynamic quotes 
  1. Homepage
  2. Equities
  3. Germany
  4. Xetra
  5. SAP SE
  6. News
  7. Summary
    SAP   DE0007164600


SummaryMost relevantAll NewsAnalyst Reco.Other languagesPress ReleasesOfficial PublicationsSector newsMarketScreener Strategies

SAP : Integrated Order Management Cockpit on SAP BTP at Border States

05/11/2021 | 07:24am EDT

As COVID-19 impacted supply chains, Border States Industries Inc., the seventh largest electrical distributor in the U.S., needed to optimize and streamline its purchase and sales order management to manage delayed and escalated orders specifically. It was critical to consolidate disjointed systems and tools, increase cross-team visibility, and reduce the duplication of work in order to provide its innovative supply chain products and services to the construction, industrial, and utility markets.

The integrated order management cockpit on SAP Business Technology Platform provides end-to-end and real-time visibility into sales and purchase orders and can enable colleagues from procurement, customer service, and application engineering to collaborate in order to handle material delays, escalations, and other issues. This way, the business can experience improved customer experience (like on-time delivery), an optimized and streamlined order management with clear line of sight for all stakeholders, a reduction of duplicate work, the facilitation of hand-offs and material escalations, and increased visibility and accountability.

Tony Serati, vice president of Procurement at Border States, said, 'The solution will improve collaboration and speed of information within our company, resulting in an improved experience and service for our customers.'

Border States is 100% employee-owned and has more than 2,300 employee owners and 98 branch locations in 22 states. Employee ownership drives Border States' commitment to deliver total satisfaction. Border States was founded in 1952, when two entrepreneurs wanted to serve the electric utility industry. After nearly 70 years in business, the company's mission and values haven't changed; Border States remains a trusted advisor and problem solver, providing value to tens of thousands of customers in the construction, industrial, and utility markets. The company does this by delivering quality products, material management solutions, and industry expertise.

The integrated order management cockpit provides a centralized space for all stakeholders to have visibility into order statuses, collaborate, and resolve escalations in a timely manner.

[Link]'I am very excited about the collaboration piece. It is an immediate way of communication and will make the life of a buyer much easier,' said Christa Lavey, purchasing supervisor at Border States.

The flag feature allows CSR teams to request specific actions from the procurement teams. They are also able to post comments on order status updates.

[Link]With an escalation toggle, the subject matter experts can help resolve escalated orders proactively. The stakeholders can provide material level updates, too.[Link]

'This tool allows us to escalate and collaborate on orders to find alternatives and work with customers and suppliers to prevent impacts,' said Lex Silbernagel, vice president of Alliances at Border States. 'It will enable us to better manage and communicate as challenges arise.'

Technological Foundation

The integrated order management cockpit is built on SAP Business Technology Platform, leveraging SAP Integration Suite, SAP Extension Suite, SAP HANA Cloud, and the SAP Fiori design system. It provides colleagues from procurement, customer service, and application engineering with a central place to manage escalated purchase and sales orders. With this solution, teams can have real-time, cross-team visibility, rather than working in multiple disjointed systems and unsynchronized tools. This allows for improved communication and direct feedback between stakeholders, working to improve process efficiency and eliminate the duplication of work. In addition, new team members can be onboarded quickly and raise and manage issues as they occur.

The semantic data models on SAP HANA Cloud make the solution SAP ERP data agnostic, allowing for seamless integration with SAP ERP now and SAP S/4HANA in the future. SAP Integration Suite helps integrate the solution directly with data from backend solutions. SAP Fiori provides a simplified user experience, enabling users to manage escalations quicker and more effectively.

Key Results
  • Approximately 16,000 hours saved annually for customer service representatives and buyer roles
  • About 2% productivity gained for CSR and buyer roles
  • About 1% improvement on material availability resulting in improved on-time delivery, improved customer experience and increased revenues


SAP SE published this content on 11 May 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 11 May 2021 11:23:02 UTC.

ę Publicnow 2021
All news about SAP SE
06/18Fed Statement 'Very Bullish' For Tech Stocks, Wedbush Says
06/18MORE THAN DATA : Why Master Data Management Is a Critical Part of Digital Readin..
06/17SAPá : Help Shape the Future of E-Commerce for Wholesale Distribution
06/17BLACKLINEá : offers cloud-based solutions for SAP software that enable fast time..
06/17GARTNERá : SAP Rated 4.7 Out of 5 in Gartner Inc.'s Peer Insights
06/17SAPá : Don't Forget That Employees Are Customers Too
06/16European shares mark record-high close ahead of Fed
06/16SAP SEá : DZ Bank reiterates its Neutral rating
06/16SAPá : Rated 4.7 Out of 5 in Gartner Inc.'s Peer Insights
06/16SAPá : Why Now Is the Time to Differentiate with SAP Services and Support
More news
Sales 2021 27 365 M 32 453 M 32 453 M
Net income 2021 4 187 M 4 965 M 4 965 M
Net Debt 2021 6 477 M 7 682 M 7 682 M
P/E ratio 2021 32,7x
Yield 2021 1,54%
Capitalization 139 B 165 B 165 B
EV / Sales 2021 5,33x
EV / Sales 2022 5,04x
Nbr of Employees 103 142
Free-Float 84,9%
Chart SAP SE
Duration : Period :
SAP SE Technical Analysis Chart | MarketScreener
Full-screen chart
Technical analysis trends SAP SE
Short TermMid-TermLong Term
Income Statement Evolution
Mean consensus OUTPERFORM
Number of Analysts 32
Average target price 127,94 €
Last Close Price 118,20 €
Spread / Highest target 22,7%
Spread / Average Target 8,24%
Spread / Lowest Target -36,5%
EPS Revisions
Managers and Directors
Christian Klein Chief Executive & Operating Officer
Luka Mucic Chief Financial Officer
Hasso Plattner Chairman-Supervisory Board
Juergen Mueller Chief Technology Officer
Bernard Liautaud Independent Member-Supervisory Board
Sector and Competitors
1st jan.Capitalization (M$)
SAP SE10.24%167 752
INTUIT INC.24.63%129 724
SERVICENOW, INC.-3.03%104 726
DOCUSIGN, INC.23.45%50 776