Schneider Electric deployed its EcoStruxure™ Asset Advisor software at Nescafé‘s Toluca Complex in Mexico City. Producing approximately one million jars of coffee a day, the Nestlé Nescafé plant in Toluca, Mexico is the largest production facility for Nescafé and is key to Nestlé 's overall global operations. In 2013, the company expanded the plant's production capacity by 40% by investing approximately $125 million, making it the largest soluble coffee facility in the world.

With the plant responsible for more than one million jars of coffee produced daily, preventing downtime is critical for Nestlé's operations. Improving uptime reliability, greater visibility, and operational flexibility: Prior to Asset Advisor, maintenance was reactive. Eight unplanned shortages in one year, including a short-circuit inside an unmonitored section of the main substation that resulted in a 14-hour shutdown, costing the company approximately $588,000, saw production faltering.

As service continuity is central to the production plant, EcoStruxure allowed Nestlé to move to predictive maintenance, letting teams resolve issues proactively to avoid costly disruptions that could cost up to $52,000 per hour. Implementing Asset Advisor gave Nestlé real-time visibility into its electrical equipment, allowing engineers to remotely monitor assets. By relying on data analytics to dictate service intervals, the electrical teams at Nestlé can now spend less time reacting to issues and the plant's equipment spends more time performing optimally.