"The joint solution with Claroty provides an avenue for support teams to see and analyse as much information as they would have access to when arriving on-site, but at the speed of our modern digital world."
According to the company, the customer controls all access, and IT managers gain transparency over connection data. Overall, system cybersecurity is enhanced with Claroty's end-to-end encryption and secure authentication.
The Cybersecure Remote Connection gives customers immediate, direct access to the experts behind
For industries such as manufacturing, energy generation and mining, minerals and metals (MMM), prompt resolution of problems translates into millions of dollars captured in production optimisation, the company states.
When problems lead to downtime, even more money is at stake: unplanned downtime costs industrial manufacturers an estimated
"We are proud to enhance this advance with the Claroty Platform, which is purpose-built for the unique operational, administrative and security needs of industrial networks."
Once activated, the Cybersecure Remote Connection acts as a frictionless, reliable and secure remote access gateway to the OT environment, letting
"It's as if the expert providing support is right there in the control room, and the connection is as quick as making a phone call," Nindra explains.
According to the company, Connected Services reduces mean time to repair (MTTR) in a number of ways, including: *When an alarm alerts operators to a problem and they call for support, instead of relying on traditional over-the-phone verbal communication methods, customers can activate the Cybersecure Remote Connection, and their
Businesses are relying on digital, connected technology to remain competitive.
Expert engineers combine their proficiencies with technology to analyse data and proactively identify the intervention areas that can bring the most value to customers.
The Claroty Platform provides an additional layer to bring customers and
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