Gina Mastantuono, CFO of ServiceNow, announced that the company reported a 25.5% increase in revenue, beating estimates and achieving a 29% operating margin. With a 99% renewal rate, customer retention remains strong. New AI products enjoyed record sales in the first quarter, outperforming all of the company's previous launches. Mastantuono confirmed that these new products have not affected sales of existing ranges. Despite the uncertain economic environment, ServiceNow has increased its revenue forecast for 2024 to $10.575 billion. The company continues to strengthen its strategic partnerships, including with AWS, where its services will be available on the SaaS market, and with Visa to innovate payment services with AI.
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