Artificial intelligence has begun changing our personal lives, and the technology is now deeply influencing business. But there are key differences between consumer AI applications and enterprise AI tools that drive business decisions and outcomes.

In this Crash Course, we explain the origins of major business applications for AI, what these tools can (and can't) do; and how they will likely become smarter and more useful to people in the years to come.

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ServiceNow Inc. published this content on 18 February 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 24 February 2022 17:26:10 UTC.