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    SJJ   DE000A2G8X31

SERVICEWARE SE

(SJJ)
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Serviceware SE Reaches Contract for the Introduction of Its ESM System

06/10/2021 | 03:00am EDT

Serviceware SE has gained yet another top-level customer. A leading company from the healthcare and social field in Austria has decided in favour of the use of the Serviceware Platform with the modules Serviceware Knowledge, Serviceware Processes and Serviceware Resources within the framework of the introduction of a company-wide Enterprise Service Management (ESM) system. With its subsidiaries, the Austrian company supports more than 100,000 customers from areas such as home nursing, care for the elderly, debtor advisor services or training and further education for social and healthcare professions. Serviceware hence records an ongoing growing demand for solutions in view of professional service provision, after the demand for solutions to optimise service costs has considerably increased following the Covid 19 pandemic. The contract was entered into with a minimum term of ten years. The sales revenues generated for Serviceware under this contract are in the seven-digit euro range. The modules of Serviceware have convinced the new customer through the manifold functions with which all company-wide processes can be reflected transparently and efficiently throughout the company as well as many possibilities of additions and combinations with the ESM platform of Serviceware. With an intuitive self-service portal for customers, customer service efforts as well as service costs are significantly reduced. Moreover, knowledge management and content creation provide potentials for the full automation of service processes through their link to Artificial Intelligence. The modules of Serviceware are continuously improved and can be adapted to individual customer needs. The integration of the modules into existing systems and processes is seamless, whilst the employees of the new customer can continue to use the existing functions without interruption.


ę S&P Capital IQ 2021
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Financials
Sales 2021 80,0 M 92,8 M 92,8 M
Net income 2021 0,70 M 0,81 M 0,81 M
Net cash 2021 34,0 M 39,5 M 39,5 M
P/E ratio 2021 243x
Yield 2021 -
Capitalization 179 M 207 M 207 M
EV / Sales 2021 1,81x
EV / Sales 2022 1,50x
Nbr of Employees 503
Free-Float 37,2%
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Mean consensus BUY
Number of Analysts 1
Last Close Price 17,00 €
Average target price 33,00 €
Spread / Average Target 94,1%
EPS Revisions
Managers and Directors
Dirk Karsten Martin Chief Executive Officer & Managing Director
Harald Popp Deputy Chairman & Chief Financial Officer
Jean Christoph Debus Chairman
Alexander Christoph Becker Chief Operating Officer & Managing Director
Ingo Bollh÷fer Member-Administrative Board
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