ShotSpotter, Inc. announced the availability of a major upgrade for its patrol management software solution, ShotSpotter Connect™. The upgrade features powerful reporting enhancements, new data visualizations and a more modern interface to provide supervisors and crime analysts key insights into patrol operations so they can better measure and evaluate patrol strategies and the tactics used by officers to deter crime. ShotSpotter Connect offers law enforcement agencies a more efficient, effective and equitable way to prevent crime and improve community engagement.

With Connect, agencies can proactively allocate patrol resources to areas of high risk for crime for a specific shift and connect key non-enforcement activities that correlate with crime prevention and reduction. With this upgrade, in-office users, such as analysts, command staff and supervisors can now compare crime trends and patrol dosage, generate improved shift and officer reports with summary metrics, and create dosing heatmaps to better analyze and improve the strategies they have in place for crime prevention in a transparent and non-biased fashion. Some of the new and improved features now available in Connect include: New Crime & Dosage report to compare crime trends with patrol dosage.

Ability to add custom agency-specific data layers from other sources to the map. The addition of heatmaps to quickly view aggregated patrol dosage showing where patrols have occurred over a previous time period. Newly designed, more modern interface.

ShotSpotter Connect was previously upgraded in late 2020 to enable in-the-field users, such as patrol officers, convenient access through mobile data terminals and smart phone devices. This enhancement provided agencies better information prior to starting a directed patrol and led to higher rates of usage and improved adherence to patrol strategies that deter crime.