ShotSpotter, Inc. announced that it has contracted with the Commonwealth of Massachusetts for a multi-year subscription of Coplink X in a deal worth more than $4 million over the forty-four-month agreement. Coplink X is an investigative search engine and analytics tool that has amassed the largest database of police agency data in the United States to accelerate crime solving and was acquired by ShotSpotter in January 2022 when the company purchased Forensic Logic. The system will be accessible to all members of local, county and state-level law enforcement throughout Massachusetts.

The Tennessee Bureau of Investigations and Tennessee Department of Safety and Homeland Security entered into a similar statewide contract for Coplink X as was announced in 2021. In addition, several customers have recently contracted for ShotSpotter's investigative case management solutions – either ShotSpotter Investigate™ or ShotSpotter Gun Crime Management™ – including the Peoria Police Department (Illinois), Adam's County Sheriff's Office (Colorado), Suffolk County District Attorney's office (New York) and Arvada Police Department (Colorado).