Sinch announced it has been named a Microsoft Teams Operator Connect partner also providing emergency services through the Teams' voice platform. Sinch allows businesses to bring their voice services into Microsoft Teams through Operator Connect, enabling calls to anyone, anywhere, over the Public Switched Telephone Network (PSTN). By owning and operating the larger independent voice network, Sinch delivers best-in-class voice quality and value.

A low-cost structure, an easy-to-use self-service portal, and approval as an emergency services provider are additional key differentiators versus competitors. Microsoft announced in late January 2022 that Teams surpassed 270 million monthly active users. Teams Operator Connect provides an option for enhanced benefits to these organizations using the collaborative tool — an operator-managed infrastructure that saves enterprises capital and management resources, provides faster deployment through the Teams administrative center, and enhanced support and reliability.