The following discussion and analysis of our financial condition and results of
operations should be read together with our unaudited condensed consolidated
financial statements and related notes included elsewhere in this Quarterly
Report on Form 10-Q and our Annual Report on Form 10-K for the year ended
January 31, 2022. This discussion contains forward-looking statements based upon
current expectations that involve risks and uncertainties. These statements are
often identified by the use of words such as "may," "will," "expect," "believe,"
"anticipate," "intend," "could," "estimate," or "continue," and similar
expressions or variations. Our actual results may differ materially from those
anticipated in these forward-looking statements as a result of various factors,
including but not limited to those discussed in the section titled "Risk
Factors" and in other parts of this Quarterly Report on Form 10-Q. Our fiscal
year ends January 31.

Overview

Smartsheet is the enterprise platform for dynamic work. We empower anyone to
drive meaningful change. Our leading cloud-based platform enables teams and
organizations to plan, capture, manage, automate, and report on work at scale,
resulting in more efficient processes and better business outcomes. We were
founded in 2005 with a vision to build a universal application for work
management that does not require coding capabilities.

Unstructured or dynamic work is work that has historically been managed using a
combination of email, spreadsheets, whiteboards, phone calls, and in-person
meetings to communicate with team members and complete projects and processes.
It is frequently changing, often ad-hoc, and highly reactive to new information.
Our platform helps manage this kind of unstructured work and serves as a single
source of truth across work processes, fostering accountability and engagement
within teams, leading to more efficient decision-making and better business
outcomes.

We generate revenue primarily from the sale of subscriptions to our cloud-based
platform. For subscriptions, customers select the plan that meets their needs
and can begin using Smartsheet within minutes. We offer three subscription
levels to new customers: Pro, Business, and Enterprise, the pricing for which
varies by the capabilities provided. Customers can also purchase Smartsheet
Advance, which provides components that, in combination, enable customers to
implement solutions for a specific use case or for large scale projects,
initiatives, or processes. Some components are available for standalone
purchase, including Connectors, which provide data integration and automation to
third-party applications, and premium applications such as Dynamic View, Data
Shuttle, Control Center, and Bridge. Additional subscriptions that can be
integrated with our cloud-based platform include Resource Management, a resource
planning solution that helps businesses find and schedule appropriate project
teams, track and manage time, and forecast hiring needs; and Brandfolder, a
digital asset management platform that enables workers to intuitively store,
customize, and share creative assets. Professional services are offered to help
customers create and administer solutions for specific use cases and for
training purposes.

Customers can begin using our platform by purchasing a subscription directly
from our website or through our sales force, starting a free trial, or working
as a collaborator on a project.

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Impact of COVID-19



The novel coronavirus disease ("COVID-19") continues to impact the global
economy. The extent to which COVID-19 may impact our financial conditions or
result of operations in future periods remains uncertain. However, the
transition to a digital-first world has emphasized the importance of cloud-based
work management solutions such as our own, and the need to reimagine the way
employees engage with each other and customers. We continue to prioritize the
health and safety of our employees, customers, and community. As of April 30,
2022, our offices have remained open in accordance with applicable regional
guidance and remote work options are available to the majority of our employees.
We continue to host many employee and customer activities and events virtually,
and, where it is safe to do so, we have resumed some in-person activities and
events. As health and safety conditions allow, we expect to increase in-person
activities and events in fiscal year 2023, which will increase marketing and
travel costs from prior year levels. We will continue to actively monitor the
COVID-19 situation and may take further actions that alter our business
operations, as may be required by federal, state, or local authorities, or that
we determine are in the best interests of our employees, customers, partners,
suppliers, and shareholders. Refer to Part II, Item 1A, Risk Factors for further
discussion of the impact and possible future impacts of the COVID-19 pandemic on
our business.

Key Business Metrics

We review the following key business metrics to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans, and make strategic decisions.

April 30, 2022


                                                                  2022                  2021

Average annualized contract value per domain-based customer $ 7,210

$ 5,461 Dollar-based net retention rate for all customers (trailing 12 months)

                                                            133  %                125  %

Customers with annualized contract values ("ACV") of $100 thousand or more

                                                    1,108                   661
Customers with ACV of $50 thousand or more                          2,516                 1,674
Customers with ACV of $5 thousand or more                          15,879                12,655


Average ACV per domain-based customer



We use average annualized contract value ("ACV") per domain-based customer to
measure customer commitment to our platform and sales force productivity. We
define average ACV per domain-based customer as total outstanding ACV for
domain-based subscriptions as of the end of the reporting period divided by the
number of domain-based customers as of the same date. We define domain-based
customers as organizations with a unique email domain name.

Dollar-based net retention rate



We calculate dollar-based net retention rate as of a period end by starting with
the ACV from the cohort of all customers as of the 12 months prior to such
period end ("Prior Period ACV"). We then calculate the ACV from these same
customers as of the current period end ("Current Period ACV"). Current Period
ACV includes any upsells and is net of contraction or attrition over the
trailing 12 months, but excludes subscription revenue from new customers in the
current period. We then divide the total Current Period ACV by the total Prior
Period ACV to arrive at the dollar-based net retention rate. Any ACV obtained
through merger and acquisition transactions does not affect the dollar-based net
retention rate until one year from the date on which the transaction closed.

The dollar-based net retention rate is used by us to evaluate the long-term value of our customer relationships and is driven by our ability to retain and expand the subscription revenue generated from our existing customers.


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Components of Results of Operations

Revenue

Subscription revenue

Subscription revenue primarily consists of fees from customers for access to our cloud-based platform. We recognize subscription revenue ratably over the subscription contract term beginning on the date access to our platform is provided, as no implementation work is required, assuming all other revenue recognition criteria have been met.

Professional services revenue



Professional services revenue primarily includes fees for consulting and
training services. Our consulting services typically consist of platform
configuration and use case optimization, and are primarily invoiced on a time
and materials basis, with some smaller engagements being provided for a fixed
fee. We recognize revenue for our consulting services as those services are
delivered. Our training services are delivered either remotely or at the
customer site. Training services are charged for on a fixed-fee basis and we
recognize revenue as the training program is delivered. Our consulting and
training services are generally considered to be distinct, for accounting
purposes, and we recognize revenue as services are performed or upon completion
of work.

Cost of revenue and gross margin

Cost of subscription revenue



Cost of subscription revenue primarily consists of expenses related to hosting
our services and providing support, including employee-related costs such as
salaries, wages, and related benefits, third-party hosting fees, amortization of
capitalized software, software-related costs, amortization of
acquisition-related intangibles, payment processing fees, costs of outside
services to supplement our internal teams, allocated overhead, costs of
Connectors between Smartsheet and third-party applications, and costs related to
technical support services.

Cost of professional services revenue

Cost of professional services revenue consists primarily of employee-related costs for our consulting and training teams, costs of outside services to supplement our internal teams, allocated overhead, software-related costs, travel-related expenses, and billable expenses.

Gross margin



Gross margin is calculated as gross profit expressed as a percentage of total
revenue. Our gross margin may fluctuate from period to period as our revenue mix
fluctuates, and as a result of the timing and amount of investments to expand
our hosting capacity, our continued building of application support and
professional services teams, and increased share-based compensation expense.
While we continue to build our technology to expand to newer markets and
geographies, we expect our gross margin to decline moderately.

Operating expenses

Research and development



Research and development expenses consist primarily of employee-related costs,
software-related costs, costs of outside services used to supplement our
internal staff, and allocated overhead. We consider continued investment in our
development talent and our platform to be important for our growth. We expect
our research and development expenses to increase in absolute dollars as our
business grows and to gradually decrease over the long-term as a percentage of
total revenue due to economies of scale.

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Sales and marketing



Sales and marketing expenses consist primarily of employee-related costs, brand
awareness and demand generation costs, allocated overhead, travel-related
expenses, costs of outside services used to supplement our internal staff,
software-related costs, amortization of acquisition-related intangibles, and
amortization of capitalized software. Commissions earned by our sales force that
are incremental to each customer contract, along with related fringe benefits
and taxes, are capitalized and amortized over an estimated useful life of three
years. We expect that sales and marketing expenses will increase in absolute
dollars as we continue to invest in employee-related costs, brand awareness, and
demand generation costs. We expect sales and marketing costs to gradually
decrease as a percentage of total revenue over the long-term due to economies of
scale.

General and administrative

General and administrative expenses consist primarily of employee-related costs
for accounting, finance, legal, IT, and human resources personnel. In addition,
general and administrative expenses include costs of outside services to
supplement our internal staff, software-related costs, allocated overhead,
certain tax, license, and insurance-related expenses, non-personnel costs, such
as accounting and legal costs, bank charges, and bad debt expense. We expect our
general and administrative expenses to increase in absolute dollars as our
business grows, and to gradually decrease over the long-term as a percentage of
total revenue due to economies of scale.

Interest income

Interest income consists of interest income from our investment holdings.

Other income (expense), net

Other income (expense), net consists of foreign exchange gains and losses, interest expense, and other non-operating income and expenses.

Income tax provision (benefit)



Income tax provision (benefit) consists primarily of income taxes in foreign
jurisdictions and state income taxes. We maintain a valuation allowance on our
U.S. federal, state, and certain foreign deferred tax assets as we have
concluded that it is not more likely than not that the deferred assets will be
realized.

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Results of Operations

The following tables set forth our results of operations for the periods presented and as a percentage of our total revenue for those periods:


                                           Three Months Ended April 30,
                                               2022                   2021

                                                  (in thousands)
Revenue
Subscription                        $       155,276                $ 108,013
Professional services                        13,034                    9,069
Total revenue                               168,310                  117,082
Cost of revenue
Subscription(1)                              25,138                   18,563
Professional services(1)                     12,020                    8,009
Total cost of revenue                        37,158                   26,572
Gross profit                                131,152                   90,510
Operating expenses
Research and development(1)                  52,519                   36,474
Sales and marketing(1)                      115,391                   71,379
General and administrative(1)                33,044                   21,018
Total operating expenses                    200,954                  128,871
Loss from operations                        (69,802)                 (38,361)
Interest income                                 388                       11
Other income (expense), net                    (828)                   1,327
Loss before income tax provision            (70,242)                 (37,023)
Income tax provision                            215                       49
Net loss                            $       (70,457)               $ (37,072)


(1)  Amounts include share-based compensation expense as follows:
                                                 Three Months Ended April 30,
                                                      2022                    2021

                                                        (in thousands)
Cost of subscription revenue              $         2,611                  $  1,495
Cost of professional services revenue               1,477                       673
Research and development                           15,615                     8,307
Sales and marketing                                14,745                     8,656
General and administrative                          9,452                     4,728
Total share-based compensation expense    $        43,900                  $ 23,859



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                                          Three Months Ended April 30,
                                                2022                  2021
Revenue
Subscription                                                92  %      92  %
Professional services                                        8          8
Total revenue                                              100        100
Cost of revenue
Subscription                                                15         16
Professional services                                        7          7
Total cost of revenue                                       22         23
Gross profit                                                78         77
Operating expenses
Research and development                                    31         31
Sales and marketing                                         69         61
General and administrative                                  20         18
Total operating expenses                                   119        110
Loss from operations                                       (41)       (33)
Interest income                                              -          -
Other income (expense), net                                  -          1
Loss before income tax provision                           (42)       (32)
Income tax provision                                         -          -
Net loss                                                   (42) %     (32) %

Note: Certain amounts may not sum due to rounding.

Comparison of the three months ended April 30, 2022 and 2021



Revenue
                                       Three Months Ended April 30,                  Change
                                       2022                       2021          Amount         %

                                                      (dollars in thousands)
Revenue
Subscription                    $      155,276                $ 108,013       $ 47,263        44  %
Professional services                   13,034                    9,069          3,965        44  %
Total revenue                   $      168,310                $ 117,082       $ 51,228        44  %
Percentage of total revenue
Subscription revenue                        92   %                   92  %
Professional services revenue                8   %                    8  %


During the three months ended April 30, 2022, as compared to the three months
ended April 30, 2021, total subscription revenue increased by $47.3 million, or
44%. The increase in revenue between periods was driven by an increase in sales
of user-based subscription plans, which contributed $27.9 million of the
increase, followed by an increase in sales of pre-configured capabilities, which
contributed $19.4 million of the increase.

The increase in professional services revenue was primarily driven by an increase in demand for our consulting and training services.


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Cost of revenue, gross profit, and gross margin


                               Three Months Ended April 30,                  Change
                               2022                       2021          Amount         %

                                              (dollars in thousands)
Cost of revenue
Subscription            $       25,138                 $ 18,563       $  6,575        35  %
Professional services           12,020                    8,009          4,011        50  %
Total cost of revenue   $       37,158                 $ 26,572       $ 10,586        40  %
Gross profit            $      131,152                 $ 90,510       $ 40,642        45  %
Gross margin
Subscription                        84   %                   83  %
Professional services                8   %                   12  %
Total gross margin                  78   %                   77  %


Cost of subscription revenue increased $6.6 million, or 35%, for the three
months ended April 30, 2022 compared to the three months ended April 30, 2021.
The increase was primarily due to an increase of $3.4 million in
employee-related expenses due to increased headcount, of which $1.2 million was
related to share-based compensation expense, an increase of $1.9 million in
hosting fees, an increase of $0.9 million in amortization of capitalized
software, an increase of $0.4 million in software-related costs, and an increase
of $0.2 million in credit card processing fees. This was partially offset by a
decrease of $0.2 million in costs of outside services to supplement our internal
staff.

Our gross margin for subscription revenue was 84% and 83% for the three months
ended April 30, 2022 and 2021, respectively. The increase in gross margin during
the three months ended April 30, 2022 was driven primarily by decreases in costs
of outside services to supplement our internal staff and costs of Connectors
with third-party applications, and an increase in subscription revenue that
outpaced the related increase in credit card fees.

Cost of professional services increased $4.0 million, or 50%, for the three
months ended April 30, 2022 compared to the three months ended April 30, 2021.
The increase was primarily due to an increase of $2.9 million in
employee-related expenses, of which $0.8 million was related to share-based
compensation expense, an increase of $1.0 million in costs of outside services
to supplement our internal staff, and an increase of $0.1 million in
travel-related costs.

Our gross margin for professional services was 8% and 12% for the three months
ended April 30, 2022 and 2021, respectively. The decrease in gross margin during
the three months ended April 30, 2022 was driven primarily by an increase in
personnel expenses that outpaced the related increase in professional services
revenue and increased utilization of third-party service providers to supplement
our internal staff in delivering revenue-generating consulting arrangements.

Research and development expenses


                                     Three Months Ended April 30,                  Change
                                    2022                        2021          Amount         %

                                                    (dollars in thousands)
Research and development      $      52,519                  $ 36,474       $ 16,045        44  %
Percentage of total revenue              31   %                    31  %


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Research and development expenses increased $16.0 million, or 44%, for the three
months ended April 30, 2022 compared to the three months ended April 30, 2021.
The increase was primarily due to an increase of $13.2 million in
employee-related expenses due to increased headcount, of which $7.2 million was
related to share-based compensation expense, an increase of $1.7 million in
software-related costs, and an increase of $1.2 million in costs of outside
services to supplement our internal staff. This was partially offset by a
decrease of $0.2 million in allocated overhead.

Sales and marketing expenses


                                     Three Months Ended April 30,                  Change
                                     2022                       2021          Amount         %

                                                    (dollars in thousands)
Sales and marketing           $      115,391                 $ 71,379       $ 44,012        62  %
Percentage of total revenue               69   %                   61  %


Sales and marketing expenses increased $44.0 million, or 62%, for the three
months ended April 30, 2022 compared to the three months ended April 30, 2021.
The increase was primarily due to an increase of $25.9 million in
employee-related expenses due to increased headcount, of which $6.1 million
related to share-based compensation expense, an increase of $11.7 million in
brand awareness and demand generation costs, an increase of $2.7 million in
travel-related costs, an increase of $2.2 million in costs of outside services
used to supplement our internal staff, an increase of $1.2 million in
software-related costs, and an increase of $0.4 allocated overhead costs. This
was partially offset by a decrease of $0.1 million in amortization of
capitalized software.

General and administrative expenses


                                     Three Months Ended April 30,                  Change
                                    2022                        2021          Amount         %

                                                    (dollars in thousands)
General and administrative    $      33,044                  $ 21,018       $ 12,026        57  %
Percentage of total revenue              20   %                    18  %


General and administrative expenses increased $12.0 million, or 57%, for the
three months ended April 30, 2022 compared to the three months ended April 30,
2021. This was driven by an increase of $10.0 million in employee-related
expenses due to increased headcount, of which $4.7 million related to
share-based compensation expense, an increase of $0.6 million in
software-related costs, an increase of $0.5 million in legal costs, an increase
of $0.5 million in costs related to taxes, licenses, and insurance, an increase
of $0.3 million in costs of outside services to supplement our internal staff,
an increase of $0.2 million in travel-related costs, an increase of $0.2 million
in allocated overhead costs, and an increase of $0.2 million in accounting,
internal control, and tax related costs. This was partially offset by a decrease
of $0.6 million in bad debt expense.

Other income (expense), net
                                     Three Months Ended April 30,                   Change
                                    2022                          2021         Amount        %

                                                    (dollars in thousands)
Other income (expense), net   $       (828)                    $ 1,327       $ (2,155)       *N/M
Percentage of total revenue              -   %                       1  %
*N/M = Not meaningful


For the three months ended April 30, 2022 compared to the three months ended
April 30, 2021, the change in other income (expense), net was driven by a net
increase of $1.1 million in other expense primarily due to a $0.9 million
increase in unrealized foreign currency loss. Additionally, there was a decrease
in other income of $1.1 million primarily driven by an acquisition-related gain
contingency which was resolved in the comparative period.

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Non-GAAP Financial Measures



In addition to our results determined in accordance with generally accepted
accounting principles in the United States ("GAAP"), we believe the
following non-GAAP financial measures are useful in evaluating our operating
performance. We use the below referenced non-GAAP financial measures,
collectively, to evaluate our ongoing operations and for internal planning and
forecasting purposes. We believe that non-GAAP financial measures, when taken
collectively, may be helpful to investors because they provide consistency and
comparability with past financial performance, and assist in comparisons with
other companies, some of which use similar non-GAAP financial measures to
supplement their GAAP results. The non-GAAP financial measures are presented for
supplemental informational purposes only, should not be considered a substitute
for financial measures presented in accordance with GAAP, and may be different
from similarly-titled non-GAAP measures used by other companies. A
reconciliation is provided below for each non-GAAP financial measure to the most
directly comparable financial measure stated in accordance with GAAP. Investors
are encouraged to review the related GAAP financial measures and the
reconciliation of these non-GAAP financial measures to their most directly
comparable GAAP financial measures.

Limitations of non-GAAP financial measures



Our non-GAAP financial measures have limitations as analytical tools and you
should not consider them in isolation or as a substitute for an analysis of our
results under GAAP. There are a number of limitations related to the use of
these non-GAAP financial measures versus their nearest GAAP equivalents. First,
free cash flow and calculated billings are not substitutes for net cash used in
operating activities and total revenue, respectively. Similarly, non-GAAP gross
profit and non-GAAP operating loss are not substitutes for gross profit and
operating loss, respectively. Second, other companies may calculate similar
non-GAAP financial measures differently or may use other measures as tools for
comparison. Additionally, the utility of free cash flow as a measure of our
financial performance and liquidity is further limited as it does not represent
the total increase or decrease in our cash balance for a given period.
Furthermore, as calculated billings are affected by a combination of factors,
including the timing of sales, the mix of monthly and annual subscriptions sold,
and the relative duration of subscriptions sold, and each of these elements has
unique characteristics in the relationship between calculated billings and total
revenue, our calculated billings activity is not closely correlated to revenue
except over longer periods of time.

Non-GAAP gross profit and non-GAAP gross margin

We define non-GAAP gross profit as gross profit adjusted for share-based compensation expense, amortization of acquisition-related intangible assets, and one-time acquisition costs. Non-GAAP gross margin represents non-GAAP gross profit as a percentage of total revenue.



                                                                       Three Months Ended April 30,
                                                                        2022                  2021

                                                                          (dollars in thousands)
Gross profit                                                       $    131,152          $     90,510
Add:
Share-based compensation expense(1)                                       4,393                 2,168
Amortization of acquisition-related intangible assets(2)                  1,270                 1,270
Non-GAAP gross profit                                              $    136,815          $     93,948

Gross margin                                                                 78  %                 77  %
Non-GAAP gross margin                                                        81  %                 80  %
(1) Includes amortization related to share-based compensation that was capitalized in internal-use
software and other assets in previous periods.
(2) Consists entirely of amortization of intangible assets that were recorded as part of purchase
accounting and contribute to revenue generation. The amortization of intangible assets related to
acquisitions will recur in future periods until such intangible assets have been fully amortized.


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Non-GAAP operating loss and non-GAAP operating margin



We define non-GAAP operating loss as loss from operations adjusted for
share-based compensation expense, amortization of acquisition-related intangible
assets, one-time acquisition costs, and litigation expenses and settlements
related to matters that are outside the ordinary course of business. Non-GAAP
operating margin represents non-GAAP operating loss as a percentage of total
revenue.

                                                                            Three Months Ended April 30,
                                                                             2022                       2021

                                                                               (dollars in thousands)
Loss from operations                                               $         (69,802)              $    (38,361)
Add:
Share-based compensation expense(1)                                           44,228                     23,859
Amortization of acquisition-related intangible assets(2)                       2,483                      2,517
One-time acquisition costs                                                         -                         17
Non-GAAP operating loss                                            $         (23,091)              $    (11,968)

Operating margin                                                                 (41)      %                (33) %
Non-GAAP operating margin                                                        (14)      %                (10) %
(1) Includes amortization related to share-based compensation that was capitalized in internal-use software and
other assets in previous periods.
(2) Consists entirely of amortization of intangible assets that were recorded as part of purchase accounting and
contribute to revenue generation. The amortization of intangible assets related to acquisitions will recur in
future periods until such intangible assets have been fully amortized.


Non-GAAP net loss



We define non-GAAP net loss as net loss adjusted for share-based compensation
expense, amortization of acquisition-related intangible assets, one-time
acquisition costs, litigation expenses and settlements related to matters that
are outside the ordinary course of our business, and non-recurring income tax
adjustments associated with mergers and acquisitions.

                                                                       Three Months Ended April 30,
                                                                        2022                    2021

                                                                              (in thousands)
Net loss                                                        $         (70,457)         $    (37,072)
Add:
Share-based compensation expense(1)                                        44,228                23,859
Amortization of acquisition-related intangible assets(2)                    2,483                 2,517
One-time acquisition costs                                                      -                    17
Non-GAAP net loss                                               $         (23,746)         $    (10,679)
(1) Includes amortization related to share-based compensation that was capitalized in internal-use
software and other assets in previous periods.
(2) Consists entirely of amortization of intangible assets that were recorded as part of purchase
accounting and contribute to revenue generation. The amortization of intangible assets related to
acquisitions will recur in future periods until such intangible assets have been fully amortized.


Free cash flow

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We define free cash flow as net cash provided by (used in) operating activities
less cash used for purchases of property and equipment and capitalized
internal-use software. We believe free cash flow facilitates period-to-period
comparisons of liquidity. We consider free cash flow to be a key performance
metric because it measures the amount of cash we generate from our operations
after our capital expenditures. We use free cash flow in conjunction with
traditional GAAP measures as part of our overall assessment of our liquidity,
including the preparation of our annual operating budget and quarterly
forecasts, to evaluate the effectiveness of our business strategies, and to
communicate with our board of directors concerning our liquidity.

                                                                   Three Months Ended April 30,
                                                                    2022                   2021

                                                                          (in thousands)
Net cash used in operating activities                        $        (5,053)         $     (2,961)
Less:
Purchases of property and equipment                                   (1,691)               (3,220)
Capitalized internal-use software development costs                   (2,323)               (2,017)
Free cash flow                                               $        (9,067)         $     (8,198)

Calculated billings



We define calculated billings as total revenue plus the change in deferred
revenue in the period. Because we recognize subscription revenue ratably over
the subscription term, calculated billings can be used to measure our
subscription sales activity for a particular period, to compare subscription
sales activity across particular periods, and as an indicator of future
subscription revenue.

Because we generate most of our revenue from customers who are invoiced on an
annual basis, and because we have a wide range of customers, from those who pay
us less than $200 per year to those who pay us more than $3.5 million per year,
we experience seasonality and variability that is tied to typical enterprise
buying patterns and contract renewal dates of our largest customers. We expect
that our billings trends will continue to vary in future periods based on the
timing and size of new and renewal bookings, changes to the economic
environment, and other factors.
                                                 Three Months Ended April 30,
                                                     2022                   2021

                                                        (in thousands)
Total revenue                             $       168,310                $ 117,082
Add:
Deferred revenue (end of period)                  346,423                  

239,667

Less:


Deferred revenue (beginning of period)            334,662                  223,997
Calculated billings                       $       180,071                $ 132,752

Liquidity and Capital Resources



As of April 30, 2022, our principal sources of liquidity were cash and cash
equivalents totaling $239.7 million and short-term investments totaling $207.0
million, which were held for working capital and general corporate purposes. Our
cash equivalents and short-term investments are comprised of money market funds,
U.S. Treasury securities, corporate bonds, and commercial paper. We have
generated significant operating losses and negative cash flows from operations
as reflected in our accumulated deficit and our condensed consolidated
statements of cash flows. We expect to continue to incur operating losses and
may incur negative cash flows from operations for the foreseeable future.

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We finance our operations primarily through payments received from customers for
subscriptions and professional services and net proceeds received through sales
of equity securities, option exercises, and contributions from our 2018 Employee
Stock Purchase Plan ("ESPP").

A significant majority of our customers pay in advance for annual subscriptions.
Therefore, a substantial source of our cash is from our deferred revenue, which
is included on our condensed consolidated balance sheets as a liability.
Deferred revenue consists of customer billings and payments in advance of
revenue being recognized from the Company's contracts. As of April 30, 2022, we
had deferred revenue of $346.4 million, of which $344.7 million was recorded as
a current liability and was expected to be recognized as revenue in the
subsequent 12 months, provided all recognition criteria are met.

Our material cash requirements from known contractual and other obligations consist of the following:

Leases



We have non-cancelable operating leases that expire at various dates through
2029. As of April 30, 2022, we had fixed minimum lease payments of $85.7
million, of which $19.7 million is due in the next twelve months. Refer to Note
11, Leases, to the condensed consolidated financial statements contained within
this Quarterly Report on Form 10-Q for additional information on our operating
leases.

Other contractual obligations



In the ordinary course of business we enter into contracts with vendors for
goods and services, some of which are non-cancelable. As of April 30, 2022, we
had contractual obligations of $159.6 million, of which $41.1 million is due in
the next twelve months. These contractual obligations primarily consist of
purchase commitments with our cloud-based hosting service providers. See Note
13, Commitments and Contingencies, to the consolidated financial statements
contained within our Annual Report on Form 10-K for additional information on
our commitments with our cloud-based hosting service providers.

We believe our existing cash, cash equivalents, and cash provided by sales of
our products and services will be sufficient to meet our working capital and
capital expenditure needs for at least the next 12 months. Our future capital
requirements will depend on many factors, including our subscription growth
rate, subscription renewal activity, billing frequency, the introduction of new
and enhanced product offerings, the continued market adoption of our product,
the timing and extent of spending to support development efforts, the expansion
of sales and marketing activities, and employee-related expenditures from
expansion of our headcount. We may, in the future, enter into arrangements to
acquire or invest in complementary businesses, services, and technologies,
including intellectual property rights. We may be required to seek additional
equity or debt financing in order to meet these future capital requirements. In
the event that additional financing is required from outside sources, we may not
be able to raise it on terms acceptable to us, or at all. If we are unable to
raise additional capital or generate cash flows necessary to expand our
operations and invest in new technologies, our ability to compete successfully
could be reduced, and this could harm our results of operations.

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Cash flows



The following table summarizes our cash flows for the periods indicated (in
thousands):
                                                                   Three Months Ended April 30,
                                                                    2022                    2021
Net cash used in operating activities                        $         (5,053)         $     (2,961)
Net cash used in investing activities                                (210,572)               (5,237)
Net cash provided by financing activities                               6,808                 5,327

Effects of changes in foreign currency exchange rates on cash, cash equivalents, and restricted cash

                              (821)                  447

Net decrease in cash, cash equivalents, and restricted cash $ (209,638) $ (2,424)

Operating activities



Our largest sources of operating cash are cash collections from our customers
for sales of subscriptions and professional services. Our primary uses of cash
from operating activities are for employee-related expenditures and sales and
marketing expenses. Historically, we have generated negative cash flows from
operating activities during most fiscal years, and have supplemented working
capital requirements through net proceeds from the sale of equity securities.

During the three months ended April 30, 2022, net cash used in operating
activities was $5.1 million, driven by our net loss of $70.5 million, adjusted
for non-cash charges of $67.5 million, and net cash outflows of $2.1 million due
to changes in our operating assets and liabilities. Non-cash charges primarily
consisted of share-based compensation, amortization of deferred commission
costs, depreciation and amortization, and non-cash operating lease costs.
Fluctuations in operating assets and liabilities included a decrease in accounts
receivable of $31.5 million, an increase in deferred commissions of $15.9
million, an increase in prepaid expenses and other current assets of $13.1
million, a decrease in accounts payable and accrued expenses of $12.5 million,
an increase in deferred revenue of $11.8 million, and a decrease in operating
lease liabilities of $3.9 million.

During the three months ended April 30, 2021, net cash used in operating
activities was $3.0 million, driven by our net loss of $37.1 million, adjusted
for non-cash charges of $40.9 million, and net cash outflows of $6.8 million due
to changes in our operating assets and liabilities. Non-cash charges primarily
consisted of share-based compensation, amortization of deferred commission
costs, non-cash operating lease costs, amortization of intangible assets, and
depreciation of property and equipment. Fluctuations in operating assets and
liabilities included an increase in deferred revenue of $15.7 million, an
increase in deferred commissions of $15.3 million, a decrease in accounts
payable and accrued expenses of $14.0 million, a decrease in accounts receivable
of $13.4 million, an increase in prepaid expenses and other current assets of
$3.6 million, a decrease in operating lease liabilities of $3.0 million, and a
decrease in other long-term assets of $0.2 million.

Investing activities



Net cash used in investing activities during the three months ended April 30,
2022 of $210.6 million consisted of purchases of short-term investments of
$207.3 million, spend on capitalized internal-use software development of $2.3
million, purchases of property and equipment of $1.7 million, proceeds from the
liquidation of an investment of $0.6 million, and proceeds from the sale of
property equipment of $0.1 million.

Net cash used in investing activities during the three months ended April 30,
2021 of $5.2 million consisted of purchases of property and equipment of $3.2
million and spend on capitalized internal-use software development of $2.0
million.

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Financing activities



Net cash provided by financing activities during the three months ended
April 30, 2022 of $6.8 million was primarily due to $6.8 million in proceeds
from our ESPP and $1.4 million in proceeds from the exercise of stock options.
These proceeds were partially offset by taxes paid related to net share
settlement of restricted stock units of $1.4 million.

Net cash provided by financing activities during the three months ended
April 30, 2021 of $5.3 million was primarily due to $4.7 million in proceeds
from our ESPP and $3.4 million in proceeds from the exercise of stock options.
These proceeds were partially offset by taxes paid related to net share
settlement of restricted stock units of $2.8 million.

Indemnification Agreements



In the ordinary course of business, we enter into agreements of varying scope
and terms pursuant to which we agree to indemnify customers, vendors, lessors,
business partners, and other parties with respect to certain matters, including,
but not limited to, losses arising out of the breach of such agreements,
services to be provided by us, or from intellectual property infringement claims
made by third parties. In addition, we have entered into indemnification
agreements with our directors and certain officers and employees that will
require us, among other things, to indemnify them against certain liabilities
that may arise by reason of their status or service as directors, officers, or
employees. There are no indemnification claims that we are aware of at this time
that could have a material adverse effect on our condensed consolidated
financial statements.

Critical Accounting Policies and Estimates



We prepare our condensed consolidated financial statements in accordance with
GAAP. In the preparation of these condensed consolidated financial statements,
we are required to make estimates and assumptions that affect the reported
amounts of assets, liabilities, revenue, expenses, and related disclosures. To
the extent that there are material differences between these estimates and
actual results, our financial condition or results of operations would be
affected. We base our estimates on past experience and other assumptions that we
believe are reasonable under the circumstances, and we evaluate these estimates
on an ongoing basis. We refer to accounting estimates of this type as critical
accounting policies and estimates.

The Company's significant accounting policies are discussed in Note 2, Summary
of Significant Accounting Policies, in our Annual Report on Form 10-K for the
year ended January 31, 2022. There have been no significant changes to these
policies during the three months ended April 30, 2022 except as described in
Note 2, Summary of Significant Accounting Policies, in this Quarterly Report on
Form 10-Q.

Recent Accounting Pronouncements

For further information on recent accounting pronouncements, refer to Note 2, Summary of Significant Accounting Policies, in the condensed consolidated financial statements contained within this Quarterly Report on Form 10-Q.


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