TRAN5FORMATION FOR A NEW GENERATION

ANNUAL REPORT 2020

TRAN5FORMATION FOR A NEW GENERATION

The world is changing as global economies evolve at an accelerated pace. In today's dynamic digital economy, being fast is not enough - we need to be smarter. At StarHub, we are constantly refining our edge and innovating new ways to elevate the digital lifestyles of a new generation. That is why we are committed to powering the future of telecommunications as the first service provider in Singapore to launch our 5G non-standalone network. Now, more than ever, connectivity and communication will empower the way we live, work and play. We are paving the way forward today by staying future-ready.

STRATEGY

Transformation Roadmap

10

Chairman's Message

12

StarHub At a Glance

18

In Discussion with Senior Executives

20

Significant Events

29

Value Creation

30

Awards and Industry Honours

32

BUSINESS REVIEW

Consumer

34

Enterprise

40

Group Financial Review

46

GOVERNANCE

Board of Directors

54

Directors' Particulars

60

Senior Executives

62

Corporate Governance

68

Corporate Infomation

99

Risk Management

100

Investor Relations

106

SUSTAINABILITY

Sustainability Report

108

FINANCIALS

FY2020 Financial Statements

175

Directors' Statement

176

Independent Auditors' Report

184

Statements of Financial Position

190

Consolidated Income Statement

191

Consolidated Statement of Comprehensive Income

192

Statements of Changes in Equity

193

Consolidated Cash Flow Statement

199

Notes to the Financial Statements

200

ADDITIONAL INFORMATION

Interested Person Transactions and Material Contracts

280

Shareholding Information

282

Notice of Annual General Meeting

284

Additional Information on Directors Seeking Re-election

290

Proxy Form

Annual Report 2020 1

SPARKING GREATER TRANSFORMATION

Reigniting the challenger spirit,

optimising efficiencies and accelerating

value creation.

D.A.R.E.

Transformation

82% Executed

Maintained position as

Singapore's fastest telco

(IMDA IMconnected Report, H1 2020)

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StarHub Ltd. published this content on 08 April 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 07 April 2021 23:23:03 UTC.