Suncorp Group CEO Steve Johnston told shareholders that yesterday's earthquake in Victoria is a timely reminder of the need for a national framework to allow insurance claims to be safely processed during the current lockdowns and restrictions.

Mr Johnston will call on National Cabinet to agree to a framework for all insurance companies to safely get on with dealing with claims backlogs.

"We know we have far too many customers with valid insurance claims who we can't get to given the current restrictions and lockdowns," Mr Johnston will tell Suncorp shareholders today.

"Add to that the claims that emerge from the earthquake. And, as each day passes, we inch closer to the peak natural hazard season."

Mr Johnston says insurers should not be scrambling after the event to agree to make safe and repair arrangements.

"Most insurers have national workforces who are quickly moved around the country to where events occur. It would be incredibly difficult and slow down the repair process if we have to individually negotiate with State Governments and the Commonwealth after an event.

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Suncorp Group Ltd. published this content on 24 September 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 24 September 2021 00:51:07 UTC.