Customer needs have changed drastically this year, and companies must quickly adapt and pivot their strategies to survive and thrive in this new normal. Highlighting findings from SurveyMonkey’s latest CX research throughout, the event will explore the unprecedented opportunity facing CX practitioners to drive impact and steer their organizations to success by elevating the voice of the customer.
What: 2020 CX Impact Summit, presented by
When:
Where: Register for the free event and view the full agenda here: https://www.getfeedback.com/cx-impact-summit/
Featured speakers include:
- CNBC Make It Reporter
Courtney Connley , in discussion withSurveyMonkey CEOZander Lurie , PagerDuty CEOJennifer Tejada , andThe Wharton School at theUniversity of Pennsylvania Dean Erika James – “Why Diverse and Inclusive BusinessesWill Win in 2021 and Beyond” Jeannie Walters , CEO, Experience Investigators – “How to Lead During Extraordinary Times: A Conversation with CX Experts”Chase Zenger , head of global scaled customer success, Box – “Reality Check: Navigating Today’s CX Challenges and Looking Ahead”Bob Thompson , CEO, CustomerThink – “The Art of Persuasion: How to Fund Your CX Program”Adam Fry-Pierce , director of customer experience programs, InVision – “Product in 2021: Building for the Next Normal”
About
Media Contact:
pr@surveymonkey.com
Source:
2020 GlobeNewswire, Inc., source