Log in
Log in
Or log in with
GoogleGoogle
Twitter Twitter
Facebook Facebook
Apple Apple     
Sign up
Or log in with
GoogleGoogle
Twitter Twitter
Facebook Facebook
Apple Apple     
  1. Homepage
  2. Equities
  3. Switzerland
  4. Swiss Exchange
  5. Swisscom AG
  6. News
  7. Summary
    SCMN   CH0008742519

SWISSCOM AG

(SCMN)
  Report
Delayed Swiss Exchange  -  11:31 2022-12-09 am EST
512.60 CHF   +0.63%
12/05European Midday Briefing: Fed Fears Outweigh China Covid Cheer
DJ
12/01Swisscom : 5G Internet for business customers
PU
11/29Swisscom Loses Appeal Against Antitrust Watchdog's Precautionary Measures In Fiber-optic Expansion
MT
SummaryQuotesChartsNewsRatingsCalendarCompanyFinancialsConsensusRevisionsFunds 
SummaryMost relevantAll NewsAnalyst Reco.Other languagesPress ReleasesOfficial PublicationsSector newsMarketScreener Strategies

Connect Shop Test 2022: Swisscom outperforms last year's exceptional results

09/29/2022 | 03:14am EST

Swisscom Shops

Connect Shop Test 2022: Swisscom outperforms last year's exceptional results

Swisscom is synonymous with high quality service: Swisscom Shop employees once again impressed the judges across all categories in the latest Connect Shop Test and were named overall winners. Swisscom digital customers also enjoy the highest quality service, with the My Swisscom app taking the top spot in September's Connect Service App Test in German-speaking countries once more.

"I am over the moon that our commitment and consistent focus on offering top quality advice have paid off," said a delighted Christina Hirsch, Head of Shops and Retail Channels at Swisscom. "We won by a clear margin again. My thanks go to the teams in the Shops who go above and beyond for our customers every day. This victory also demonstrates the success of our regional presence with 115 Shops throughout Switzerland. Going forward, we will continue to have a visible local presence and be ready to advise our customers in all the larger towns and cities, including at our new flagship store on Zurich's exclusive shopping boulevard, Bahnhofstrasse."

The Connect Mobile Shop Test carried out checks at 78 shops in 13 towns and cities across Switzerland, examining criteria including shop layout and facilities, ambiance, attitude of shop staff and the quality of tariff, device and service advice given. According to Connect, Swisscom has a number of outstanding Shops in Switzerland, with the one in Lugano ranking the most impressive.

Top marks for digital service too

Swisscom also ensures it only offers customers in the digital sector the best of service: in September, the My Swisscom app was named as winner of the Connect Service App Test for the second time in a row. The app came top in the security test and was awarded first place in Switzerland and in the overall test ranking across all countries.

About Swisscom Shops

We employ around 850 staff in our 115 Shops and train 170 apprentices. We repair mobile phones on site in our eleven Repair Centers, within 24 hours as part of our standard service or in just three hours through our express service. Our 70 most popular Swisscom Shops offer an online appointment booking system with same-day appointments, bidding farewell to long queues!

Additional information

The test reports containing full details are published in the Connect Mobile Shop Test (from 1 October 2022 in issue 11/2022) or online at the following link(opens in new tab)and in the Connect Mobile Service App Test 2022(opens in new tab)(issue 09/2022).

Contact us Media Relations

media@swisscom.com
Tel. +41 58 221 98 04

Latest news about Swisscom

Disclaimer

Swisscom AG published this content on 29 September 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 29 September 2022 07:13:07 UTC.


ę Publicnow 2022
All news about SWISSCOM AG
12/05European Midday Briefing: Fed Fears Outweigh China Covid Cheer
DJ
12/01Swisscom : 5G Internet for business customers
PU
11/29Swisscom Loses Appeal Against Antitrust Watchdog's Precautionary Measures In Fiber-opti..
MT
11/29Swisscom : Federal Court upholds precautionary measures ordered by Competition Commission ..
PU
11/29Morgan Stanley Lifts Price Target on Swisscom, Maintains Overweight/Attractive Recommen..
MT
11/29Swisscom : has the best mobile network
PU
11/24Swisscom : Girls are the trendsetters on social networks
PU
11/09The First 5g Car : Swisscom and BMW connect private transport
PU
11/09Goldbach Group AG agreed to acquire Adunit Ag from Swisscom AG.
CI
11/07Credit Suisse Lifts Price Target on Swisscom, Upgrades Recommendation to Neutral From U..
MT
More news
Analyst Recommendations on SWISSCOM AG
More recommendations
Financials
Sales 2022 11 074 M 11 876 M 11 876 M
Net income 2022 1 517 M 1 627 M 1 627 M
Net Debt 2022 7 543 M 8 090 M 8 090 M
P/E ratio 2022 17,3x
Yield 2022 4,33%
Capitalization 26 554 M 28 478 M 28 478 M
EV / Sales 2022 3,08x
EV / Sales 2023 3,06x
Nbr of Employees 19 033
Free-Float 49,0%
Chart SWISSCOM AG
Duration : Period :
Swisscom AG Technical Analysis Chart | MarketScreener
Full-screen chart
Technical analysis trends SWISSCOM AG
Short TermMid-TermLong Term
TrendsBullishNeutralBearish
Income Statement Evolution
Consensus
Sell
Buy
Mean consensus HOLD
Number of Analysts 20
Last Close Price 512,60 CHF
Average target price 520,08 CHF
Spread / Average Target 1,46%
EPS Revisions
Managers and Directors
Christoph Aeschlimann Chief Executive Officer
Eugen Stermetz Chief Financial Officer
Michael Rechsteiner Chairman
Barbara Frei-Spreiter Director
Frank Esser Vice Chairman
Sector and Competitors
1st jan.Capi. (M$)
SWISSCOM AG-1.01%28 211
VERIZON COMMUNICATIONS-28.46%155 813
CHINA MOBILE LIMITED9.83%141 077
DEUTSCHE TELEKOM AG18.40%101 201
NIPPON TELEGRAPH AND TELEPHONE CORPORATION17.37%93 343
CHARTER COMMUNICATIONS, INC.-42.59%58 083