- Nearly 75 percent expect to sell more managed services in the next three years
- Only 17 percent say they will offer AR/VR solutions in next two years
- More than 40 percent plan to offer sustainability/ESG reporting within 24 months
"As a global IT distributor and solutions aggregator
Conducted in collaboration with technology market analyst firm Canalys, the TD SYNNEX Ecosystem Benchmark Report underscores that every business is connected in the global technology ecosystem, as well as the rapid rate of change that has evolved to a state of relentless transformation.
The report was developed based on an industry survey of mid-size technology ecosystem partners, which is defined as technology companies with 1,000 seats and below. Respondents in
- Anticipating and meeting end-user technology expectations
- Effectively managing technology ecosystem business operations
- Technology ecosystem engagement, enrichment and enablement
Despite these challenges 82 percent of European partners expect to report growth this fiscal year, with 43 percent of partners saying security, servers and storage are the top revenue drivers, and 40 percent saying these technologies are the most profitable. Security came in as the single most profitable technology for European partners.
Services are the new black.
The survey finds that every category of services are projected to grow:
Services Type / Percent of partners indicating an increase
Managed Services / 74 percent
Professional Services / 65 percent
Consumption-based XaaS / 50 percent
Packaged Services / 44 percent
Product Lifecycle Services / 38 percent
Most European partners (63 percent) forecast hardware resale will be fundamental to their business mix with 25 percent saying the category will increase and 38 percent indicating no change. Notably, respondents say selling their own IP, which currently represents four percent of their business, will be a bigger part of their business mix, with more than a third expecting that number to grow in the next 24 months.
"Channel partners are actively developing their services businesses." said
Reality check on emerging business and technology trends, investments.
IT business leaders know they need to grow capabilities around sustainability and ESG (environmental, social and governance). Forty-three percent of European partners plan to offer sustainability reporting within the next two years.
"We're really encouraged to see European technology leaders put ESG capabilities on their roadmap," said Zammit. "It's an important priority for
The report notes that, "Partners equipped to help customers meet ESG commitments and requirements will have an outsized opportunity in the market."
In line with
IT ecosystem engagement expected to increase.
European IT partners signal that collaboration is a high-priority growth strategy. Seventy-nine percent of respondents ranked engaging ecosystem partners as important or very important to future growth.
"Delivering value to end-user customers means evolving business capabilities that scale to the most efficient and effective ways to source, configure, provision, secure, manage and service those technologies," said
An executive summary of the European Insights from the TD SYNNEX Technology Ecosystem Benchmark Report is available for download.
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Survey Methodology
In partnership with Canalys,
Fieldwork in
About
Media Contact:
Communications Manager,
+34 932970222
George.Troughton@tdsynnex.com
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