TeamViewer, a remote connectivity solutions provider, has partnered with Elo to enable remote control and troubleshooting of Elo-based digital signage, point-of-sale and self-service devices. Customers can use the EloView software-as-a-service platform to manage their network of Android-powered Elo devices, and they can remotely troubleshoot devices using TeamViewer, according to a press release.

TeamViewer also offers chat, device diagnostics and push/pull of Wi-Fi settings for devices. This can help save time and remove the need for in-person consultation, according to the release.

"The pandemic has highlighted how critical remote device access is for protecting people and limiting exposure from person-to-person interactions," Frank Lung, senior product manager at Elo, said in the release. "For Elo customers looking to reopen quickly and safely, the integration with TeamViewer adds a powerful support mechanism as they strive to deploy technology that minimizes the amount of manual and on-site support required."

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