Telenor : Sweden Sustainability Report 2020

Sustainability Report 2020 Telenor Sweden

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Table of Contents
	2/17
Sustainability - an integral part of what we do every day.....................................................................................................................	3
Telenor around the world..................................................................................................................................................................................	4
Telenor in Sweden.................................................................................................................................................................................................	6
Our sustainability strategy................................................................................................................................................................................	8
Reuse in focus in consumer activities............................................................................................................................................................	9
Smarter business for companies...................................................................................................................................................................	12
Responsible environmental impact.............................................................................................................................................................	13
Involvement in society......................................................................................................................................................................................	15
Looking ahead with the Head of Sustainability.......................................................................................................................................	16

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Sustainability - an integral	3/17
part of what we do every day

For us at Telenor, sustainability work is not an added on task, but an integral part of what we do every day. Rarely has our purpose - Empowering societies, connecting you to what matters most - seemed more relevant and important to our employees, customers and other stakeholders than in 2020

• the year of the coronavirus. Sweden, and the world, would not have been able to transform as they did without a tele- com network that was prepared for the increased traffic when video calls became a vital channel for businesses and for people who wanted to keep in touch with loved ones who had to stay in isolation.

The consequences of the digitalisation of society that has taken place during the coronavirus pandemic are not yet clear, but we already know that many of the changes are here to stay. The experience we have gained during the pandemic can help us build a more sustainable society.

This applies particularly to the issue of climate change. At Telenor Sweden, we have taken the climate crisis seriously from an early stage and have taken measures to reduce our climate footprint. In 2020, we adopted a new, updated climate plan in order to further reduce our emissions. It also includes additional, extended requirements for our subcontractors to reduce their own emissions in accordance with the ambitions of the Paris Agreement.

The biggest climate initiative we can take, however, is to help our customers to use telecommunication to reduce their own emissions. As a leading technology company, we believe in technology's vast potential to drive development towards a better society. I hope that this report on Telenor Sweden's sustainability work during 2020 will show you how we consider this to be our most important task, indeed our very purpose.

Kaaren Hilsen

CEO Telenor Sweden

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Telenor around the world	4/17

The Telenor Group is an international provider of communication services in the areas of telecommunications, data and media, with around 182 million customers. Telenor is one of the leading suppliers in the world within the Internet of Things (IoT). Our story began 166 years ago and today the Group is one of the largest mobile operators in the world, with net sales of NOK 122.8 billion (2020) and around 18,000 employees in total. Telenor is listed on the Oslo Stock Exchange (TEL).

Telenor's SD-WAN creates a secure network that protects the company's data and optimally steers traffic to cloud services and data centres. SD-WAN manages traffic based on prioritisation, network performance requirements, and security in line with business needs. The possibility of central management and monitoring also provides increased control and visibility. This enables companies to control and route traffic in the network in a more intelligent, flexible and secure way.

Telenor's purpose is "Empowering societies, connecting you to what matters most". This is the basis for our global sustainability work. We seek to contribute to sustainable development through digital services that help to build a more inclusive society, and also by raising industry standards in such areas as working conditions, the environment and privacy in the countries in which we operate.

Telenor also adheres to the principles of the UN Global Compact initiative. Together with customers and partners, we work to achieve the UN's Global Sustainable Development Goals (SDGs). Digitalisation is an important factor in achieving the SDGs and gives Telenor an opportunity to influence all 17 SDGs. To a great extent, Telenor focuses on SDG 10: Reduced Inequalities. This is part of our business strategy, and Telenor has reported on our progress in this area since 2016. Our climate change initiatives are another key aspect of our sustainability work and we are working to achieve ambitious emission targets. By 2030, Telenor's operations in the Nordic region must be carbon-neutral, while the emissions from our operations in Asia will be reduced by 50%. With these wide ranging initiatives, Telenor is contributing to society's development.

Telenor - Our Purpose

Empowering societies. Connecting you to what matters most.

Telenor - Our values

Always explore, create together, keep promises, be respectful.

Under the Global Reporting Initiative (GRI) framework, Telenor reports to the Carbon Disclosure Project (CDP) and the UN Global Compact (Annual Communication of Progress).

Find out more

Find out more

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A responsible	5/17
business in figures
Telenor around the world

Energy consumption	Internet safety for children
-6.9%	4.3 m

We have reduced energy consumption by 6.9%

-789

We have replaced 789 diesel generators with solar generators

1. million children have received training since we started the project

1. m

In 2020, we trained around 1 million children in how to stay safe online

Diversity in the workplace

32%		38%		+2%
32% women in		18,000 employees in 2020,		2% increase in women
leadership positions		of whom 38% are women		in leadership positions
				since last year

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