Teleperformance : Inspired to be the Best Caretakers of the Planet

Fueled by our constant passion to make the world a better place, Teleperformance is inspired to be the best caretakers of the planet. We believe that one small step can go a long way in making a positive impact on the world we live in - and together with our employees, we are steadfast in reinforcing our commitment to create a better world for all.

Teleperformance's Citizen of the Planet (COTP) is our social responsibility initiative that ensures that we operate in an environmentally friendly and responsible manner. Through the years, our COTP activities have focused on minimizing our environmental impact, taking better care of the environment, advocating for climate change action, raising environmental awareness, and practicing sustainability in our lives.

It only takes one voice to create a positive change. Powered by our employees who share the same vision of a healthier planet, we are grateful to have our COTP activities strengthened by our 420,0000-strong workforce who have generously volunteered and contributed their time and efforts to take better care of our planet.

Here are a few COTP initiatives from around the world:

USA

In the United States, the TP Women Board partnered with the Employee Engagement Team with a mission to give back to our local communities through planting trees, flowers, succulents, and vegetables.

$7,344 in-kind items (plants, flowers, and sustainable resources) were donated to various local businesses, children's organizations, and local parks. 101 working volunteer and 4 non-working volunteer hours were devoted during this initiative last August and September.

Italy

In June, our teams in Italy launched a project that boosted sustainable tourism and spread awareness on marine and environmental protection to finance the research of Jonian Dolphin Conservation's biologists. The project, spearheaded by Teleperformance teams in Taranto, gave 300 people the chance to see dolphins up close. These excursions were used to fund research and support environmental protection initiatives for the Jonian Dolphin Conservation. Volunteers also collected plastic and waste that can harm cetaceans during trips.

Portugal

Our team in Portugal took care of the city by organizing an Urban Beach Cleaning Day with the League for the Protection of Nature, collecting and disposing of 60 kgs of trash.

Indonesia

Teleperformance collaborated with the Sumba Foundation to provide clean water network facilities in Prai Nyou village, Mamodu Village, Wanukaka District, West Sumba Regency, East Nusa Tenggara. With full support from the West Sumba Government, the "Clean Water Network Project" is planned to be implemented in two main villages, namely Prai Nyou village and settlements around Mamodu Village.

Residents from Puu Kabbo Village, Rajaka Village, Lamboya District, West Sumba also took clean water at the Prai Nyou Well during the dry season. It is estimated that more than 332 people have benefited from this clean water development program.

A total of 18 volunteers from Teleperformance participated in the construction of the clean water network on September 28, 2022.

Philippines

155 volunteers showed up for cleaning events, logging in over 370 volunteer hours.

Mexico

On World Cleanup Day last September, 116 Teleperformance volunteers across Mexico cleaned 150kg of trash in seven locations. They also restored planting areas and remodeled 20 greenhouses.

In Monterrey, our volunteers, in collaboration with World Clean Up México, observed World Cleanup Day at La Huasteca ecological park in Nuevo León. Our volunteers from Guadalajara cleaned and restored the space used for the maintenance of one of the most emblematic parks in the city, the Metropolitan Park. In Puebla, teams cleaned of the green area in front of the general hospital of San Andres Cholula. Garbage collection to clean Tezozomoc Park took place in Mexico City. In Durango, volunteers cleaned the Tunal River on the outskirts of the rural community El Pueblito. Teleperformance volunteers cleaned the area known as the Sauceda Wetland in Hermosillo, clearing the area of trash, debris, and grass. In Pachuca, our teams cleaned the surrounding areas of the Teleperformance site in Argento.

Greece

In collaboration with We4All, 54 volunteers from our teams in Greece collected and disposed of 356kgs of waste and recyclables.

Turkey

Together with Dreaming Ant Association and Mind your Waste Foundation, Teleperformance organized beach and forest cleanups.

COTP is committed to save the earth, one tree at a time. This year, we have already planted 1,000 trees in Colombia, with 2,000 more to be planted by the end of the year in Greece. Our volunteers in Colombia planted 1,000 trees in a vulnerable area, Suesca-Cundinamarca, affected by deforestation. The tree-planting activity was made possible through our partnership with Al Verde Vivo Foundation.