TechSee announced a technology partnership with TELUS International. This partnership will bring TechSee's suite of AI-powered service automation and visual engagement products to TELUS International's customer portfolio. Through TechSee's Computer Vision AI and Augmented Reality, customer experience teams can rapidly identify issues and guide their customers and technicians to successfully solve issues.

This reduces customer effort and cuts operational costs by utilizing interactive remote assistance right from the agent console, eliminating the need for simple fix onsite visits. Organizations going throug h digital transformation will be able to deliver visual CX without the need for additional applications or downloads to the end user, reducing operation costs and enhancing the overall CX.