Descartes Systems Group announced that UK-based sports and hobbies retailer Fishing Tackle & Bait has successfully transformed its international fulfillment capabilities with Descartes' cloud-based ecommerce warehouse management solution (WMS). With Descartes, the multi-channel merchant scaled order processing capacity by 250% without adding labour. In addition, it was able to virtually eliminate miss-picked items and overselling of inventory, and reduced customer service queries by more than 70%. Part of Descartes' ecommerce solution suite, the Descartes ecommerce WMS solution helps direct-to-consumer brands and ecommerce retailers rapidly scale in combination with providing an improved customer experience. The solution helps ensure that retailers can ship on time, ship the right items, reduce risks of overselling existing inventory, and have greater transparency into warehouse operations. The Descartes ecommerce WMS solution has integrations into major ecommerce platforms to accelerate implementation and time to value. Order information is automatically available to be executed via
mobile driven multi-order pick-and-pack strategies and then fed into parcel shipment systems.