The Hanover Insurance Group, Inc. announced Willard T. Lee has been appointed executive vice president, chief information and innovation officer, effective immediately. In this role, Lee is responsible for advancing the company's information technology roadmap and delivering technology solutions that support the company's business operations, its agent partners and its customers. Lee joined The Hanover in 2003, supporting the company's commercial lines business within information technology. The Hanover and most recently was appointed senior vice president, deputy chief information officer and a member of senior executive team in 2020. Lee succeeds Mark L. Berthiaume, executive vice president, chief information officer and chief technology innovation officer, who retired this month after seven years at The Hanover.