The Hartford has appointed Claire Burns chief marketing and communications officer effective Sept. 1, 2021. Burns will report directly to Chairman and CEO Christopher Swift.

She succeeds Kathleen Bromage, who is currently chief marketing and communications officer and head of the company's Hartford Next transformation initiative. Bromage will remain in an advisory role and continue to oversee Hartford Next through the end of the year. Most recently, Burns served as chief marketing officer for Prudential International, overseeing brand, marketing, digital transformation, product management and business strategy, with a focus on accelerating the company's growth in Japan, China, India, Indonesia, Brazil, Mexico and Argentina.

Prior to that, she spent more than seven years at MetLife as chief customer officer and held leadership roles at ALICO (a former subsidiary of AIG), Lincoln Financial and Aetna.