Siam Commercial Bank Public : Five world-class retail banking awards

SCB tops five world-class retail banking awards, reaffirming its commitment to staying ahead

As a result of its effort to stay relevant, Siam Commercial Bank (SCB) recently won five world-class retail banking awards, reflecting its continued work in embracing digital technology capabilities and modern financial innovations. In collaboration with strong partners in each ecosystem, SCB is jointly developing new products and financial solutions meeting customer expectations in every retail banking segment. This demonstrates the Bank's commitment to standing side by side with customers in every situation through various measures supporting them during these difficult times.

In announcing the exciting news, SCB Senior Executive Vice President & Chief Retail and Business Banking Officer Auraratana Jutimitta said, "A bank's important role is to serve as an engine keeping the nation's finances and economy running smoothly despite hardships, especially the severe impacts brought about by the COVID-19 pandemic situation, which has impacted every sector. Bearing that in mind, SCB is determined to synergize its digital technology capabilities and cutting-edge financial innovations with leading partners to jointly develop effective financial solutions, while extending a range of products covering all retail customers, including salaried employees, the self-employed, and small entrepreneurs (SSMEs). These efforts aim to allow customers access to financial services quickly and thoroughly, including assistance measures related to loans. Moreover, SCB always makes it a priority to create the best customer experience. As a result of its hard work and commitment to continuous improvement, SCB has been able to garner five world-class retail banking awards that truly reflect its unwavering commitment to developing outstanding financial products ready for any situation."

The top five retail banking awards earned by SCB comprise the following:

• Domestic Retail Bank of the Year - Thailand for two consecutive years by Asian Banking and Finance magazine for the outstanding achievement of the SCB "Stand by You" campaign assisting retail customers and small business owners with surviving the pandemic crisis.
• Best Retail Bank in Thailand by Alpha Southeast Asia magazine for the SCB "Stand by You" campaign.
  
• Best Digital Insurance Product for CX by the world's leading finance and banking website The Digital Banker for the bank's COVID-19 insurance product offering on the SCB Easy mobile application.
• Outstanding Digital CX - Payments by the world's leading finance and banking website The Digital Banker for the bank's QR Cross-border Payment product.
• Strategic Partnership of the Year - Thailand by Asian Banking and Finance magazine for the bank's SCB M product combining digital banking with lifestyle shopping.