The Western Union Company announced the appointment of Shelly Swanback as President, Product and Platform. Shelly will advance the company's dynamic cross-border, cross-currency global platform to support the company's expansion to multiple customer segments. Shelly will commence her role in January 2020. She will be a member of the Executive Team and will report directly to Western Union CEO Hikmet Ersek. The appointment comes on the heels of the company's Investor Day in September 2019, where members of the management team presented the company's platform strategy which is designed to capitalize on Western Union's unique cross-border strengths, to meet increasing demand from global consumers, businesses and financial institutions for fast and reliable cross-border money transfer and payment solutions.