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TRANSURBAN GROUP

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Delayed Australian Stock Exchange  -  02:10 2022-09-26 am EDT
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Transurban : Innovate RAP Completion Report

07/26/2022 EDT

Innovate

Reconciliation Action Plan

Completion Report: Our Progress and Highlights

March 2020-March 2022

Acknowledgement

Transurban acknowledges the Traditional Owners of the lands across Australia and in particular where we own and operate toll roads, and we pay respect to Elders past, present and emerging.

As caretakers and custodians of transportation in urban communities we have a deep respect for Indigenous communities and culture and seek to celebrate pride in Country through engagement with, and providing opportunities for Aboriginal and Torres Strait Islander people, as well as celebrating connection to Country through artwork and design elements in our infrastructure.

To achieve our vision of strengthening communities through transport we will continue to foster positive and sustainable relationships with all communities, while progressing our efforts to contribute to Australia's reconciliation journey.

Message from the RAP Champion

Over the last two years our focus has been on forming deeper and valued relationships with Aboriginal and

Torres Strait Islander people, communities, and businesses.

I am proud of many of our achievements since we first started this journey. Some of the recent highlights include:

Relationships

  • Co Creating Aboriginal and Torres Strait Islander engagement guidelines with Traditional Owner groups
  • A broad cohort of our senior leaders and all of the Executive Committee have undertaken face-to-face cultural ally training, run by Indigenous-owned business Arrilla

Respect

  • Partnering with KARI Foundation on the WestConnex driver education program and providing a grant to the South East Queensland Indigenous corporation to address mobility challenges experienced by young Aboriginal people
  • Revising and Implementing our Cultural Protocols document to give employees confidence to deliver an Acknowledgement of Country

Opportunities

  • Procuring more than $70 million from Aboriginal and Torres Strait Islander businesses on our major projects
  • Creating a new shared value project with Ventia, Muru Mittigar and Apricot Consulting whereby young Indigenous landscape apprentices are employed to complete labour services along the M2 in NSW

We recognise our opportunity to further contribute to reconciliation, and I'm looking forward to making further advances through the development of our next Innovate RAP.

Henry Bryne

Group Executive, Victoria and Strategy

Transurban | Innovate RAP Completion Report

2

We light up our assets to celebrate dates of significance

Relationships

Engaging with Aboriginal and Torres Strait Islander Stakeholders

Only through engagement with Australia's First Peoples will reconciliation be successful and lasting. We know that building and maintaining mutually beneficial relationships based on trust and respect takes time and requires ongoing commitment.

Over the last two years we focussed on building new relationships with local Aboriginal and Torres Strait Islander stakeholders in the communities we operate while continuing to maintain strong relationships with our existing partners in Melbourne, Sydney and Brisbane. Our partnerships have continued to support positive education and employment outcomes for Aboriginal and Torres Strait Islander students and young people.

In early 2021 we embarked on a program of engagement with local Aboriginal and Torres Strait Islander stakeholders to inform the development of Guiding Principles for future engagement and to explore opportunities for future reconciliation initiatives.

Following this process, we have developed Guiding Principles for future engagement which have been endorsed by our RAP Working Group and are now being implemented across our business.

The engagement process was critical in helping us understand what is most important to our local stakeholders and enabled us to define key areas of focus where we can have the most impact. We know that reconciliation initiatives provide meaningful opportunities to engage and demonstrate action and that the involvement of local stakeholders through partnership or co-design will be crucial to their success.

What we heard from our engagement:

  • we should progress opportunities to acknowledge and celebrate Aboriginal and Torres Strait Islander culture and heritage on existing and new assets through public art, roadside signage, naming, landcare projects.
  • we should progress opportunities to increase cultural awareness in our offices (address in our Employment
    Strategy).
  • we should progress opportunities to develop relationships with local stakeholders and increase employee awareness of Aboriginal and Torres Strait Islander cultures and histories in each market year round
    (not just during NRW and NAIDOC).
  • we should investigate opportunities
    to make our information, products, and services more culturally inclusive

and accessible for Aboriginal and Torres Strait Islander people.

• we should collaborate closely with Aboriginal Legal Services to raise awareness of Linkt Assist,

Transurban's program to support people experiencing financial difficulty.

Acknowledging dates of significance

We continue to acknowledge and celebrate National Reconciliation Week and NAIDOC Week annually by using our communication channels to share resources and encourage our employees to participate in internal and external events. We also light up our assets and use our social media channels to promote the initiative to our customers and communities.

Reconciliation takes action

To celebrate National Reconciliation Week 2021 'More than a word. Reconciliation Takes Action' we engaged Aboriginal and Torres Strait Islander youth organisation Deadly Inspiring Youth Doing Good (DIYDG) to facilitate face-to-face workshops on the Uluru Statement from the Heart at our offices in Melbourne, Sydney and Brisbane. We were able to hold face-to-face events in Sydney and Brisbane but unfortunately had to host a virtual event for the Melbourne office as COVID-19 restrictions on physical gathering were reintroduced.

week event

416

74%

National

employees

employees had not read the Uluru

Reconcilliation

participated

statement prior to participating

Transurban | Innovate RAP Completion Report

3

RELATIONSHIP ACTIONS

NO. ACTION

DELIVERABLE

STATUS

LESSONS AND PROGRESS

1 Establish and maintain mutually beneficial relationships with

Aboriginal and Torres Strait Islander stakeholders and organisations.

Meet with local Aboriginal and Torres Strait Islander stakeholders and organisations to develop guiding principles for future engagement.

In early 2021 we embarked on a program of engagement with local Aboriginal and Torres Strait Islander stakeholders to inform the development of Guiding Principles for future engagement and to explore opportunities for future reconciliation initiatives.

Due to restrictions implemented by State Governments as part of the COVID-19 pandemic response meetings had to take place virtually and engagement took longer than originally anticipated.

The Guiding Principles have been endorsed and we are in the process of embedding these in the business.

Develop and implement an engagement plan to work with Aboriginal and Torres Strait Islander stakeholders and organisations.

We recognise that building and maintaining mutually beneficial relationships based on trust and respect takes time and requires ongoing commitment. We developed an Engagement Strategy to guide our business engagement with Aboriginal and Torres Strait Islander stakeholders and organisations. The Strategy was endorsed by our RAP Working Group in 2021 and implemented across the business.

2 Celebrate and participate in

National Reconciliation Week (NRW), providing opportunities to build and maintain relationships between Aboriginal and Torres

Strait Islander peoples and other Australians.

Circulate Reconciliation Australia's NRW

Annually during National Reconciliation Week, we publish and promote Reconciliation Australia's

resources and reconciliation materials to

resources and reconciliation materials to all of our employees through our communication

employees.

channels.

RAP Working Group members to participate in

Annually our RAP Working Group members participate in external NRW events in our communities.

an external NRW event.

During National Reconciliation Week 2020 In This Together members of our RAP Working Group

participated in virtual Yarning Circles hosted by one of our contractors, Ventia.

During National Reconciliation Week 2021 More than a word. Reconciliation Takes Action members of

our RAP Working Group attended a number of virtual events hosted by local communities.

Encourage and support employees and senior

Annually, we encourage and support our employees and senior leaders to participate in external

leaders to participate in at least one external

NRW events by publishing and promoting community events through our communication channels.

event to recognise and celebrate NRW.

Organise at least one internal NRW event

We organise internal NRW events each year to provide opportunities for our employees to celebrate

each year.

and participate in NRW.

During NRW 2020 restrictions had been placed on physical gatherings so we developed and

promoted a week of content through our communication channels.

During NRW 2021 we engaged Aboriginal and Torres Strait Islander Youth organisation, Deadly

Inspiring Youth Doing Good (DIYDG) to facilitate 'Lunch and Learns' on the Uluru Statement

from the Heart at our offices in Melbourne, Sydney and Brisbane. We were able to hold face-to-

face events in Sydney and Brisbane but had to host a virtual event for the Melbourne office as

restrictions were reintroduced. The events saw a high level of employee engagement with 416

employees participating.

Register all our NRW events on Reconciliation

Annually we register our events on Reconciliation Australia's NRW website.

Australia's NRW website.

Transurban | Innovate RAP Completion Report

4

NO. ACTION

DELIVERABLE

STATUS

LESSONS AND PROGRESS

3 Raise internal and external awareness of our RAP to promote reconciliation across our business and sector.

Implement a strategy to communicate our RAP to internal and external stakeholders and engage staff in reconciliation.

A member of our communications team was recruited to our RAP Working Group to provide advice and guidance. We have developed and implemented a communications plan to raise awareness of the RAP and engage our employees in reconciliation.

Reconciliation Australia's 2020 RAP Impact Report showcased Transurban's partnership with the KARI foundation to deliver the WestConnex Indigenous Driver Program.

Promote reconciliation and share learnings through ongoing active engagement with all stakeholders and look for opportunities to develop joint reconciliation initiatives.

Transurban was featured as a case study in the Australian Business Guide on Implementing the United Nations Declaration on the Rights of Indigenous People. The case study provides an insight into challenges faced implementing previous reconciliation initiatives. We discussed the challenges we faced in implementing our first Innovate Reconciliation Action Plan.

We collaborated with RAP organisations King Wood & Mallesons and Ventia to share learnings on the development and implementation of their Indigenous Employment Strategies.

During our program of engagement, we explored opportunities to involve local Aboriginal and Torres Strait Islander stakeholders in the design and implementation of reconciliation initiatives that strengthen relationships and enhance reconciliation.

  • Promote positive race relations through anti-discrimination strategies.

Conduct a review of HR policies and

We conducted a review of our HR policies and procedures and identified the policies we have

procedures to identify existing anti-

in place to promote positive race relations, which include our Diversity and Inclusion, Equity in

discrimination provisions, and future needs.

the Workplace, and Recruitment policies, and our Code of Conduct which requires employee

attestation.

Develop, implement and communicate an anti-

We enhanced and implemented major updates to both our Equity in the Workplace and Diversity

discrimination policy for our organisation.

and Inclusion policies which incorporate our commitment on anti-discrimination. The reading of

these policies now forms part of the onboarding process for our employees.

Engage with Aboriginal and Torres Strait

We have sought feedback from our Aboriginal and Torres Strait Islander employees however they

Islander staff and/or Aboriginal and Torres

had no further input in its current form.

Strait Islander advisors to consult on our anti-

discrimination policy.

Educate senior leaders on the effects of racism.

We have continued to educate our senior leaders on the effects of racism through the provision of face-to-face Cultural Awareness training, which is facilitated by Arrilla, a Supply Nation certified, majority Indigenous owned and operated business.

We have continued to build awareness of the effects of racism through internal events and curated content on our intranet page. During 2021 we held a Spotlight on Belonging around the theme #everyonebelongs and invited our First Nations RAP Working Group members and North American employees to share their stories. We continue to use NRW and NAIDOC as platforms to educate all of our employees and members including Senior Leadership.

Transurban | Innovate RAP Completion Report

5

Disclaimer

Transurban Group Ltd. published this content on 26 July 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 02 August 2022 07:29:06 UTC.


© Publicnow 2022
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