The following provides a narrative discussion and analysis of Trustmark Corporation's (Trustmark) financial condition and results of operations. This discussion should be read in conjunction with the unaudited consolidated financial statements and the supplemental financial data included in Part I. Item 1. - Financial Statements of this report.

Description of Business

Trustmark, a Mississippi business corporation incorporated in 1968, is a bank holding company headquartered in Jackson, Mississippi. Trustmark's principal subsidiary is Trustmark National Bank (TNB), initially chartered by the State of Mississippi in 1889. At March 31, 2021, TNB had total assets of $16.876 billion, which represented approximately 99.99% of the consolidated assets of Trustmark.

Through TNB and its other subsidiaries, Trustmark operates as a financial services organization providing banking and other financial solutions through 181 offices and 2,793 full-time equivalent associates (measured at March 31, 2021) located in the states of Alabama, Florida (primarily in the northwest or "Panhandle" region of that state, which is referred to herein as Trustmark's Florida market), Mississippi, Tennessee (in the Memphis and Northern Mississippi regions, which are collectively referred to herein as Trustmark's Tennessee market), and Texas (primarily in Houston, which is referred to herein as Trustmark's Texas market). Trustmark's operations are managed along three operating segments: General Banking Segment, Wealth Management Segment and Insurance Segment. For a complete overview of Trustmark's business, see the section captioned "The Corporation" included in Part I. Item 1. - Business of Trustmark's Annual Report on Form 10-K for its fiscal year ended December 31, 2020 (2020 Annual Report).

Executive Overview

Trustmark has been committed to meeting the banking and financial needs of its customers and communities for over 130 years, and remains focused on providing support, advice and solutions to meet its customers' unique needs. Trustmark's financial performance during the first quarter of 2021 reflect solid growth in loans held for investment (LHFI) of $159.2 million, or 1.6%, and deposits of $334.7 million, or 2.4%. Mortgage banking revenue remained strong during the first quarter following record setting levels in the prior quarter. Improvement in the economic outlook resulted in negative provision and expense for credit losses, which also contributed to earnings for the first three months of 2021. Trustmark is committed to managing the franchise for the long term, supporting investments to promote profitable revenue growth, realigning delivery channels to support changing customer preferences as well as reengineering and efficiency opportunities to enhance long-term shareholder value. Trustmark's capital position remained solid, reflecting the consistent profitability of its diversified financial services businesses. Trustmark's Board of Directors declared a quarterly cash dividend of $0.23 per share. The dividend is payable June 15, 2020, to shareholders of record on June 1, 2020.

Recent Economic and Industry Developments

The COVID-19 pandemic and actions taken to mitigate the spread of it have had and may continue to have an adverse impact on economic activity globally, nationally and locally, including the geographical area in which Trustmark operates and industries in which Trustmark regularly extends credit. For additional information regarding Trustmark's exposure to industries impacted by the COVID-19 pandemic, please see the section captioned "Exposure to COVID-19 Stressed Industries." Economic activity during the first three months of 2021 increased as certain restrictions were lifted following the availability of the COVID-19 vaccination; however, restrictions remain in place for many areas and the long-term effectiveness of the vaccine and the full impact of the COVID-19 pandemic on economies and financial markets remains unknown.

Additionally, the COVID-19 pandemic has significantly affected the financial markets and resulted in a number of actions by the FRB during 2020 and continuing in 2021. Market interest rates declined to and remain at historical lows. During 2020, the ten-year Treasury yield fell below 1.00% for the first time, and the FRB reduced the target federal funds rate to a range of 0.00% to 0.25% and announced a $700 billion quantitative easing program in response to the expected economic downturn caused by the COVID-19 pandemic. The FRB reduced the interest that it pays on excess reserves from 1.60% to 0.10% during 2020. These rates have continued into the first quarter of 2021. The prolonged reduction in interest rates has had and is expected to continue to have an adverse effect on net interest income and margins and profitability for financial institutions, including Trustmark.

In the April 2021 "Summary of Commentary on Current Economic Conditions by Federal Reserve District," the twelve Federal Reserve Districts' reports suggested that economic activity during the reporting period (covering the period from February 22, 2021 through April 5, 2021) increased to a moderate pace; however, changes in economic activities remained varied by sector. Reports by the twelve Federal Reserve Districts (Districts) noted the following during the reporting period:



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   •  Consumer spending strengthened. Reports on tourism were more optimistic,
      bolstered by an increase in demand for leisure activities and travel, which
      was attributed to spring break, an easing of pandemic-related restrictions,
      increased vaccinations and recent stimulus payments among other
      factors. Auto sales grew and nonfinancial service generally improved, partly
      supported by strengthening demand for transportation, professional and
      business, and leisure and hospitality services.


   •  Manufacturing activity continued to expand, despite widespread supply chain
      disruptions, with half the Districts reporting robust growth, including each
      of the Districts in which Trustmark operates. Activity in the energy sector
      were mixed as coal production declined, while oil and gas drilling was flat
      to up.


   •  Residential real estate activity remained strong, as sustained high demand
      and tight supply of single-family homes further pushed up prices. Builders
      noted ongoing production challenges, including rising costs. Reports on
      commercial real estate and construction varied, with activity in the hotel,
      office and retail segments generally remaining weak.


   •  Prices accelerated slightly, with many Districts reporting moderate price
      increases and some reporting prices rose more robustly. Input costs rose
      across the board, but especially in the manufacturing, construction, retail
      and transportation sectors (specifically, metals, lumber, food and fuel
      prices). Cost increases were partly attributed to ongoing supply chain
      disruptions, temporarily exacerbated by winter weather events in some
      cases. There were widespread reports of increased selling prices, but
      typically not on pace with rising costs.


   •  Employment growth increased, with most Districts, including each of the
      Districts in which Trustmark operates, noting modest to moderate increases
      in headcounts. The pace of job growth varied by industry but was generally
      strongest in manufacturing, construction and leisure and hospitality. Hiring
      remained a widespread challenge, particularly for low-wage or hourly
      workers, restraining job growth in some cases. Wage growth accelerated
      slightly overall, with more significant wage pressures in industries like
      manufacturing and construction where finding and retaining workers was
      particularly difficult.


   •  Banking contacts in most Districts saw modest to moderate increases in loan
      volumes.


   •  Outlooks were more optimistic, boosted in part by an acceleration in
      COVID-19 vaccinations.

Reports by the Federal Reserve's Sixth District, Atlanta (which includes Trustmark's Alabama, Florida and Mississippi market regions), Eighth District, St. Louis (which includes Trustmark's Tennessee market region), and Eleventh District, Dallas (which includes Trustmark's Texas market region), noted similar findings for the reporting period as those discussed above. The Federal Reserve's Sixth District also noted that banking conditions were steady, cash balances continued to increase as deposits remained elevated, loan demand weakened, net interest margins remained compressed, financial institutions continued to add to their securities portfolios, loan balances remained flat across most portfolios with commercial real estate balances declining slightly and increases to loan loss reserves slowed as credit quality had not deteriorated. The Federal Reserve's Eighth District also reported that banking conditions improved moderately as outstanding loan volumes increased moderately, noting strong growth in residential real estate lending and slight growth in consumer and commercial loans, banks reported ample liquidity, high asset quality and decreasing deferral requests on loan payments, and demand for the second round of Paycheck Protection Program (PPP) loans was much lower than for the first round. The Federal Reserve's Eleventh District also reported that drilling and completion activity rose further, oil field services firms noted improved margin outlooks and a pickup in hiring driven by higher demand, exploration and production firms said they expect continued incremental increases in drilling and completion activity in the second quarter, and sentiment in the oil and gas industry was notably improved, however, contacts remain anxious about the adverse impact of tighter federal regulations, ample spare capacity and worsening COVID-19 statistics in Europe relating to demand, profitability and pricing.

It is unknown what the complete financial effect of the COVID-19 pandemic will be on Trustmark. It is reasonably possible that estimates made in the financial statements, including the expected credit losses on loans and off-balance sheet credit exposures, could be materially and adversely impacted in the near term as a result of the adverse conditions associated with the COVID-19 pandemic.

Exposure to COVID-19 Stressed Industries

The full impact of COVID-19 is unknown and continues to evolve rapidly. It has caused substantial disruption in international and the United States economies, markets and employment. The pandemic has had and may continue to have a significant adverse impact on certain industries Trustmark serves. The following provides a summary of Trustmark's exposure to COVID-19 impacted industries within the LHFI portfolio as of March 31, 2021:



   •  Restaurants: Aggregate outstanding balance of $105.0 million, credit
      exposure of $116.0 million, 296 total loans, represents 1.0% of Trustmark's
      outstanding LHFI portfolio, 86% of the loans are real estate secured, 40%
      are full-service restaurants, 58% are limited-service restaurants and 2% are
      other.


   •  Hotels: Aggregate outstanding balance of $396.0 million, credit exposure of
      $425.0 million, 93 total loans, represents 4.0% of Trustmark's outstanding
      LHFI portfolio, 99% of the loans are real estate secured, consists of
      experienced operators and carry secondary guarantor support, 92% operate
      under a major hotel chain.


   •  Retail (Commercial Real Estate): Aggregate outstanding balance of $453.0
      million, credit exposure of $524.0 million, 307 total loans, represents 4.5%
      of Trustmark's outstanding LHFI portfolio, 21% are stand-alone buildings
      with strong essential


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      services tenants, 1% are national grocery store-anchored, 19% are investment
      grade anchored centers, mall exposure in only one borrower with $5 million
      outstanding.


   •  Energy: Aggregate outstanding balance of $106.4 million, credit exposure of
      $324.0 million, 114 total loans, represents 1.1% of Trustmark's outstanding
      LHFI portfolio, no loans where repayment or underlying security ties to
      realization of value from energy reserves.


   •  Higher Risk Commercial and Industrial: Aggregate outstanding balance of
      $11.0 million, credit exposure of $14.0 million, one borrower.

COVID-19 Related Loan Concessions

On March 22, 2020, the federal banking agencies issued an "Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus". This guidance encouraged financial institutions to work prudently with borrowers that may be unable to meet their contractual obligations because of the effects of COVID-19. The guidance went on to explain that in consultation with the FASB staff that the federal banking agencies concluded that short-term modifications (e.g., six months) made on a good faith basis to borrowers that were current as of the implementation date of a relief program were not TDRs. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (the CARES Act), a stimulus package intended to provide relief to businesses and consumers in the United States struggling as a result of the pandemic, was signed into law. Section 4013 of the CARES Act also addressed COVID-19 related modifications and specified that COVID-19 related modifications on loans that were current as of December 31, 2019 were not TDRs. On April 7, 2020, the federal banking agencies revised its earlier guidance to clarify the interaction between the March 22, 2020 interagency statement and section 4013 of the CARES Act, as well as the agencies' views on consumer protection considerations. At March 31, 2021, the balance of loans remaining under some type of COVID-19 related concession totaled $28.1 million compared to $34.2 million at December 31, 2020. Commercial concessions were primarily either interest only for 90 days or full payment deferrals for 90 days. Consumer concessions were 90-day full payment deferrals.

Paycheck Protection Program

A provision in the CARES Act included initial funds for the creation of the PPP through the Small Business Administration (SBA) and Treasury Department. The PPP is intended to provide loans to small businesses, sole proprietorships, independent contractors and self-employed individuals to pay their employees, rent, mortgage interest and utilities. PPP loans are forgivable, in whole or in part, if the proceeds are used for payroll and other permitted purposes in accordance with the requirements of the PPP. The loans are 100% guaranteed by the SBA. The SBA and Treasury Department released a series of rules, guidance documents and processes governing the PPP, including a streamlined process for loan forgiveness of PPP loans of $150 thousand or less. The Consolidated Appropriations Act, 2021, enacted on December 27, 2020, extended some of the relief provisions in certain respects of the CARES Act, and appropriated an additional funds to the PPP and permitted certain PPP borrowers to make "second draw" loans. Subsequently, the American Rescue Plan Act of 2021, enacted on March 11, 2021, expanded the eligibility criteria for both first and second draw PPP loans and revised the exclusions from payroll costs for purposes of loan forgiveness. The PPP Extension Act of 2021, enacted on March 30, 2021, extended the PPP through May 31, 2021.

From April to August 2020, Trustmark originated PPP loans for qualified small businesses and other borrowers. Trustmark resumed submitting PPP applications to the SBA on behalf of qualified small businesses and other borrowers under the CARES Act, as amended by the Consolidated Appropriations Act, 2021, in January 2021. During the first quarter of 2021, Trustmark originated 4,774 PPP loans totaling $318.0 million ($301.5 million net of $16.5 million of deferred fees and costs). At March 31, 2021, Trustmark had 7,456 PPP loans outstanding totaling $701.8 million ($679.7 million net of $22.1 million of deferred fees and costs), compared to 7,398 PPP loans outstanding totaling $623.0 million ($610.1 million net of 12.9 million of deferred fees and costs) at December 31, 2020. During the first three months of 2021, PPP loans totaling $239.2 million were forgiven by SBA, compared to PPP loans totaling $346.9 million forgiven by the SBA during the fourth quarter of 2020. Due to the amount and nature of the PPP loans, these loans are not included in Trustmark's LHFI portfolio and are presented separately in the accompanying consolidated balance sheet. Trustmark cannot predict the amount of PPP loans that will be forgiven in whole or in part by the SBA, nor can it predict the magnitude and timing of the impact the PPP loans and related fees will have on Trustmark's net interest margin. However, participation in the PPP will likely have a significant impact on Trustmark's asset mix and net interest margin in 2021 as a result of the addition of these low interest rate loans and the related processing fees earned on these loans.



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Financial Highlights

Trustmark reported net income of $52.0 million, or basic and diluted earnings per share (EPS) of $0.82, in the first quarter of 2021, compared to $22.2 million, or basic and diluted EPS of $0.35, in the first quarter of 2020. Trustmark's reported performance during the quarter ended March 31, 2021 produced a return on average tangible equity of 15.56%, a return on average assets of 1.26%, an average equity to average assets ratio of 10.55% and a dividend payout ratio of 28.05%, compared to a return on average tangible equity of 7.34%, a return on average assets of 0.66%, an average equity to average assets ratio of 12.02% and a dividend payout ratio of 65.71% during the quarter ended March 31, 2020.

Total revenue, which is defined as net interest income plus noninterest income, for the three months ended March 31, 2021 was $162.9 million, a decrease of $6.3 million, or 3.7%, when compared to the same time period in 2020. The decrease in total revenue for the three months ended March 31, 2021 when compared to the same time period in 2020, resulted from a decline in noninterest income, primarily due to decreases in mortgage banking, net and service charges on deposit accounts, partially offset by an increase in bank card and other fees, as well as a decline in net interest income, primarily due to declines in interest and fees on LHFI and LHFS and interest on securities, partially offset by an increase in interest and fees on PPP loans and a decline in interest on deposits. These factors are discussed in further detail below.

Net interest income for the three months ended March 31, 2021 totaled $102.3 million, a decrease of $1.6 million, or 1.6%, when compared to the same time period in 2020. Interest income totaled $109.5 million for the three months ended March 31, 2021, a decline of $10.9 million, or 9.1%, when compared to the same time period in 2020, principally due to declines in interest and fees from LHFI and LHFS and interest on securities as a result of lower interest rates, partially offset by an increase in interest and fees from PPP loans. Interest expense totaled $7.1 million for the three months ended March 31, 2021, a decrease of $9.3 million, or 56.6%, when compared to the same time period in 2020, principally due to the decline in interest on deposits as a result of lower interest rates.

Noninterest income for the three months ended March 31, 2021 totaled $60.6 million, a decrease of $4.7 million, or 7.2%, when compared to the same time period in 2020, primarily due to decreases in mortgage banking, net and service charges on deposit accounts, partially offset by an increase in bank cards and other fees. Mortgage banking, net totaled $20.8 million for the three months ended March 31, 2021, a decrease of $6.7 million, or 24.3%, when compared to the same time period in 2020, principally due to a decline in the net hedge ineffectiveness and an increase in the MSR run-off partially offset by an increase in the gain on sales of loans, net. Service charges on deposit accounts totaled $7.4 million for the three months ended March 31, 2021, a decrease of $2.7 million, or 26.7%, when compared to the same time period in 2020 principally due to a decline in the amount of non-sufficient funds (NSF) and overdraft occurrences on consumer deposit accounts primarily as a result of higher average customer account balances resulting from the various COVID-19 related stimulus programs. Bank card and other fees totaled $9.5 million for the three months ended March 31, 2021, an increase of $4.1 million, or 76.9%, when compared to the same time period in 2020 principally due to revenue from customer derivatives.

Noninterest expense for the three months ended March 31, 2021 totaled $112.2 million, a decrease of $11.6 million, or 9.4%, when compared to the same time period in 2020. The decrease in noninterest expense when the first three months of 2021 is compared to the same time period in 2020 was principally due to a decrease in the credit loss expense related to off-balance sheet credit exposures partially offset by increases in salaries and employee benefits and services and fees. Salaries and employee benefits totaled $71.2 million for the three months ended March 31, 2021, an increase of $2.0 million, or 2.9%, when compared to the same time period in 2020. The increase in salaries and employee benefits when the first quarter of 2021 is compared to the same time period in 2020 was principally due to higher commissions expense resulting from improvements in mortgage production, an increase in salary expenses as a result of general merit increases and increases in incentive stock compensation and other performance based incentives, partially offset by non-routine expenses related to the voluntary early retirement program completed by Trustmark during the first quarter of 2020. Trustmark incurred $4.3 million of non-routine salaries and employee benefits expense during the first quarter of 2020 related to this program. Excluding these non-routine expenses, salaries and employee benefits increased $6.3 million, or 9.7%, when the first three months of 2021 is compared to the same time period in 2020. Services and fees totaled $22.5 million for the three months ended March 31, 2021, an increase of $2.6 million, or 12.8%, when compared to the same time period in 2020, primarily due to increases in legal fees related to ongoing litigation matters, service fees related to independent contractors and data processing charges related to software.

Trustmark's provision for credit losses for the three months ended March 31, 2021 totaled a negative $10.5 million compared to a provision for credit losses of $20.6 million for the same time period in 2020. Credit loss expense related to off-balance sheet credit exposures totaled a negative $9.4 million for the three months ended March 31, 2021 compared to $6.8 million for the same time period in 2020. The decrease in both the provision for credit losses and the credit loss expense related to off-balance sheet credit exposures for the first three months of 2021 was primarily due to improvements in the macroeconomic forecast used in the



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quantitative calculation of the allowance for credit losses (ACL). Please see the section captioned "Provision for Credit Losses" for additional information regarding the provision for credit losses.

At March 31, 2021, nonperforming assets totaled $74.2 million, a decrease of $614 thousand, or 0.8%, compared to December 31, 2020, primarily due to a decline in other real estate. Nonaccrual LHFI totaled $63.5 million at March 31, 2021, an increase of $386 thousand, or 0.6%, relative to December 31, 2020, primarily due to LHFI placed on nonaccrual status largely offset by one large commercial credit which was returned to accrual status as well as pay-offs of nonaccrual LHFI in Trustmark's Mississippi market region. Other real estate totaled $10.7 million at March 31, 2021, a decline of $1.0 million, or 8.6%, compared to December 31, 2020, principally due to properties sold in Trustmark's Mississippi, Alabama and Tennessee market regions.

LHFI totaled $9.984 billion at March 31, 2021, an increase of $159.2 million, or 1.6%, compared to December 31, 2020. The increase in LHFI during the first three months of 2021 was primarily due to net growth in LHFI secured by real estate across all five market regions, partially offset by declines in other commercial LHFI in the Mississippi, Texas, Alabama and Florida market regions. For additional information regarding changes in LHFI and comparative balances by loan category, see the section captioned "LHFI."

Management has continued its practice of maintaining excess funding capacity to provide Trustmark with adequate liquidity for its ongoing operations. In this regard, Trustmark benefits from its strong deposit base, its highly liquid investment portfolio and its access to funding from a variety of external funding sources such as upstream federal funds lines, FHLB advances and, on a limited basis, brokered deposits. See the section captioned "Liquidity" for further discussion of the components of Trustmark's excess funding capacity.

Total deposits were $14.383 billion at March 31, 2021, an increase of $334.7 million, or 2.4%, compared to December 31, 2020, primarily reflecting deposits of proceeds from line draws, PPP loans and other COVID-19 related stimulus programs. During the first three months of 2021, noninterest-bearing deposits increased $357.0 million, or 8.2%, due to growth across all types of noninterest-bearing deposit accounts. Interest-bearing deposits decreased $22.3 million, or 0.2%, during the first three months of 2021, primarily due to declines in public interest checking accounts and all categories of certificates of deposits, largely offset by growth in all other categories of interest-bearing deposit accounts.

Recent Legislative and Regulatory Developments

On March 5, 2021, the United Kingdom Financial Conduct Authority (FCA), which regulates London Interbank Offered Rate (LIBOR), confirmed that the publication of most LIBOR term rates will end on June 30, 2023 (excluding 1-week U.S. LIBOR and 2-month U.S. LIBOR, the publication of which will end on December 31, 2021). Additionally, on April 6, 2021, New York Governor Cuomo signed into law legislation that provides for the substitution of an alternative reference rate, the Secured Overnight Funding Rate (SOFR), in any LIBOR-based contract governed by New York state law that does not include clear fallback language, once LIBOR is discontinued. The Federal Reserve and other federal banking agencies have continued to encourage banks to transition away from LIBOR as soon as practicable. Given LIBOR's extensive use across financial markets, the transition away from LIBOR presents various risks and challenges to financial markets and institutions, including Trustmark. For additional information regarding the transition from LIBOR and Trustmark's management of this transition, please see the respective risk factor included in Part I. Item 1A. - Risk Factors, of Trustmark's 2020 Annual Report.

For additional information regarding legislation and regulation applicable to Trustmark, see the section captioned "Supervision and Regulation" included in Part I. Item 1. - Business of Trustmark's 2020 Annual Report.



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