Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.

(b) On December 8, 2021, Karyn Smith, General Counsel of Twilio Inc. (the "Company"), informed the Company that her resignation from her position will be effective January 7, 2022.

(e) On December 9, 2021, the Compensation Committee of the Board of Directors of the Company approved a one-time lump sum spot bonus of $250,000 to Ms. Smith in recognition of her continued service as the Company's General Counsel until her successor was identified and had moved into the role.

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