Twilio announced two new hires. Reeny Sondhi joined the company as Chief Digital Officer, and Amy Holcroft joined the company as Chief Privacy Officer. Both roles are new to Twilio, as businesses increasingly look to digital channels to drive customer engagement, making digital privacy and rights a top priority for Twilio and its customers across all industries and regions.

As Chief Digital Officer, Sondhi will lead the scale of all technology operations needed as the company focuses on scaling and becoming an end-to-end customer engagement platform. She is based in San Francisco and will report to Chief Operating Officer, Khozema Shipchandler. As Chief Privacy Officer, Holcroft will lead the team responsible for protecting the interests of Twilio's more than 250,000 customers and enabling their compliance with information privacy laws.

Holcroft is based in London and will report to Twilio's Chief Legal Officer, Dana Wagner. Sondhi joined Twilio from Autodesk, where she served as Chief Security Officer. She was responsible for driving the company's security and trust strategy for infrastructure, products, and services.

Before Autodesk, she led security engineering for EMC, now part of Dell. Previously, Holcroft was at HP Company and Hewlett Packard Enterprise, where she was a privacy leader for 13 years. As HPE's Chief Privacy Officer, she led an international team of attorneys and compliance professionals managing global privacy and information governance programs on a global scale.

Holcroft brings deep expertise in navigating and implementing complex compliance initiatives to address privacy regulations in the ever-changing technology and service provider industries. Holcroft is also involved in UK-based charitable organizations as a trustee for both the Sir Halley Stewart Trust and Educating Kids Outdoors.