Udemy and ServiceNow announced that more than 75 of Udemy's "power skills'' courses will be integrated into ServiceNow's Now Learning platform to complement existing technology training. Through this first-of-its-kind partnership, Now Learning, the training and certifications component of the RiseUp with ServiceNow initiative to skill one million people on the Now Platform, will offer an even more comprehensive "power skills'' training program by blending in-demand soft skills like communication, collaboration and analytical thinking courses with traditional technical competencies. The new course offerings come at a time when many organizations are approaching a critical inflection point.

In a recent study, ServiceNow found that 23.5 million U.S. jobs are projected to be affected by emerging technologies in the next few years, if the tasks completed in each role stay the same. Power skills like communication, collaboration and innovation will be in high demand for newly created job opportunities, in addition to technical competencies like artificial intelligence and project management. As a result, an additional study found that 98% of executives are planning to transition to skills-based talent management practices--shifting the focus from degrees to skills validation--creating a more diverse and dynamic workforce.

With the integration of Udemy's "power Skills" courses within Now Learning, ServiceNow is expanding its course catalog to cover a broad range of skills such as artificial intelligence, design thinking, project management, active listening and conflict resolution. Learners can maximize career advancement opportunities by building a mix of technical, functional and power skills. Many of these new courses map to ServiceNow's Career Journeys, launched in May of 2023, that provide leveled learning paths and guidance around the knowledge and skills needed to be job-ready for key roles in the ServiceNow ecosystem.

In addition to the "power skills" courses, three new generative AI courses from Udemy will be added to the Now Learning platform, helping prepare learners for the AI-related jobs of the future: Artificial Intelligence with Machine Learning and Deep Learning, ChatGPT/AI Ethics: Ethical Intelligence in an AI World and Intro to ChatGPT and Generative AI. ServiceNow, which serves more than 8,100 enterprise customers worldwide including approximately 85% of the Fortune 500, is a longtime Udemy Business customer and advocate for employer-provided learning and development programming. Udemy has long been a popular destination for ServiceNow course content with nearly 130,000 enrollments and growing in ServiceNow content on the Udemy platform.