Union Bank of California, N.A., announced today it has received four
Excellence in Business Banking Awards from Greenwich Associates, a
Connecticut-based strategic consulting and research firm for financial
service providers worldwide.
Union Bank received two awards for overall customer satisfaction and two
awards for cash management services, both at the regional and national
levels. Of the 600 banks studied by Greenwich, 22 banks of various sizes
won. Union Bank is one of 15 banks that won in two consecutive surveys.
The bank was also recognized for Excellence in Business Banking by
Greenwich Associates in 2005.
?Meeting the needs of our target markets is
our top priority,? said JoAnn Bourne,
executive vice president for Union Bank. ?Everything
we do is designed around our customer ? from
the cash management products we provide to our brand of outstanding
customer service. It is very gratifying for the company to receive this
recognition both for our products and for our customer service. These
awards acknowledge that we are on the right track and encourage us to
focus even more.?
The awards are based on the results of Greenwich Associates'
biennial survey, which includes interviews with decision makers from
more than 22,000 businesses with annual sales of $1 million to $10
million in 66 major markets.
Earlier this year, Union Bank was recognized for excellence in customer
service by Phoenix-Hecht, one of the nation's
leading providers of market research and education for the financial
services industry. Phoenix-Hecht rated Union Bank's
customer service as an A+. The rating was a result of PH's
Middle Market Monitor, a bi-annual quality evaluation of treasury
management products that banks provide to corporate clients.
Based in San Francisco, UnionBanCal Corporation (NYSE:UB) is a bank
holding company with assets of $53.2 billion at June 30, 2007. Its
primary subsidiary, Union Bank of California, N.A., had 319 full-service
branches in California, 4 full-service branches in Oregon and
Washington, and 2 international offices at June 30, 2007. The company's
Web site is located at www.unionbank.com.
Union Bank of California
Alicia Romero, 213-236-5329