United Parcel Service : UPS Malaysia Fact Sheet

UPS JAPAN FACTSHEET

FOUNDED August 28, 1907, in Seattle, Washington, USA

ESTABLISHED IN JAPAN 1990

WORLD HEADQUARTERS Atlanta, Ga., USA

ASIA PACIFIC HEADQUARTERS Singapore

REPRESENTATIVE DIRECTOR AND PRESIDENT, UPS JAPAN Daryl Tay WORLD WIDE WEB ADDRESS ups.com/jp/en

JAPAN COUNTRY OFFICE

UPS Japan Co., Ltd.

MS Shibaura Building 13F, 4-13-23, Shibaura, Minato-ku, Tokyo 108-0023

UPS Supply Chain Solutions (Japan), Co., Ltd.

Vort Shibaura WaterFront, 4-12-31 Shibaura, Minato-ku, Tokyo 108-0023

GLOBAL VOLUME & REVENUE 2019 REVENUE US$74 billion

2019 GLOBAL DELIVERY VOLUME 5.5 billion packages and documents DAILY GLOBAL DELIVERY VOLUME 21.9 million packages and documents DAILY U.S. AIR VOLUME 3.5 million packages and documents

DAILY INTERNATIONAL VOLUME 3.2 million packages and documents

EMPLOYEES Approximately 900 in Japan; more than 528,000 globally

OPERATING FACILITIES 60 (admin offices, package pickup and delivery centers, distribution centers, field stocking locations, container freight stations, gateways, customs brokerage offices and contract logistics agent sites)

POINTS OF ACCESS 10 (MBE stores, Navy Exchange counters, and UPS Express Centers)

AIRPORTS SERVED 2 (Narita International Airport - NRT; Kansai International Airport - KIX)

UPS FLIGHTS 28 weekly flights from Narita International Airport (NRT) and Kansai International Airport (KIX) using B767

Information is cumulative as at Q3 2020. Last updated Nov 2020.

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SERVICES
Small Package	Contract Logistics	Enhanced Services	Technology Solutions
∙	UPS Worldwide Express	∙	Distribution	∙	UPS Returns		∙	UPS Billing Data and Billing
	Plus®	∙	Service Parts Logistics	∙	UPS Paperless Invoice		Analysis Tool
∙	UPS Worldwide Express®			∙	Declared Value		∙	UPS Internet Shipping
∙	UPS Worldwide Express	Freight Forwarding	∙	UPS FTZ Facilitator		∙	UPS TradeAbility®
	Saver®	∙	UPS Import ControlTM		∙	WorldShip®
	∙	UPS Air Freight Premium
∙	UPS Worldwide Express	∙	UPS Carbon Neutral		∙	UPS CampusShip
	Direct®
	Freight®	∙	UPS Air Freight Direct®	∙	UPS Broker of Choice	®	∙	UPS Paperless	®	Invoice
∙	UPS Worldwide Express	∙		∙
∙	UPS Air Freight	UPS International Dangerous	Quantum View®
	Freight® Midday		Goods (IDG)		∙	Flex Global View
		Consolidated®
∙	UPS Worldwide Expedited®		∙		∙
∙	Full Container Load	UPS International Special	UPS MobileTM
∙	UPS World Ease®		Commodities (ISC)		∙	UPS Calculate Time and Cost
∙	Less-Than-Container Load
		∙	Saturday Delivery		∙	UPS Schedule a Pickup
		∙	Preferred LCL
Integrated Solutions				∙	UPS Developer Kit
∙	UPS Customs Brokerage
∙ UPS Trade Direct Air				∙	UPS My Choice®

• UPS Trade Direct Ocean

PUBLIC RELATIONS CONTACT
Tim Neesham	Yoshifumi Matsuda
UPS Asia Pacific Region	UPS Japan
Tel: [phone]	Tel: [phone]
E-mail:[e-mail]	E-mail:[e-mail]
Key Highlights

2020

• June 1, 2020 - UPS marked World Environment Day by matching the carbon offsets of all packages shipped via its carbon neutral program during the month of June. UPS's carbon neutral program began in 2010 and has offset more than 60 million packages annually for customers, equal to more than 100,000 metric tonnes of carbon offset each year.

2019

• Nov 13, 2019 - UPS announced a series of service enhancements that will benefit up to 1.4 million postal codes across 41 countries and territories in the Asia Pacific region, opening opportunities for businesses to develop more resilient supply chain strategies as they look within the region for growth. The enhancements include day-definite guarantee with one day faster transit time for UPS Worldwide Expedited service within Asia, improved geographic reach of UPS Worldwide Express® services, reduced transit time by one day for various Asian markets and expansion of UPS Marketplace Shipping to 10 additional markets.
• Jul 17, 2019 - UPS released the 2019 UPS industrial Buying Dynamics Asia Pacific Study, which highlighted UPS's strategic insights into the industrial manufacturing segment. This study allows large multinational companies or local SMEs to better understand the purchasing habits of B2B buyers in Japan and the Asia-Pacific region, providing insights for improving service quality both online and offline.
• Jul 9, 2019 - UPS completed the following as part of its strategy to bolster economic development in Asia:
• • Shenzhen Asia Pacific Air Hub upgrades increased the hub's processing capacity by nearly 50 percent in preparation for volume gains in the coming three years. These enhancements improve both reliability and quality of service provided to UPS customers in Asia. The hub owns houses separate sorting and handling facilities for express and cargo shipments, on-site customs office and processing - including China Inspection and Quarantine (CIQ) clearance for import commodities - and a dedicated 150,000 square

Information is cumulative as at Q3 2020. Last updated Nov 2020.

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metre ramp with 13 aircraft parking positions. Self-operated aircraft ground-handling provides UPS, as a logistics integrator, with greater control over the 86 weekly UPS flights in and out from the hub.

• • Improved the geographic reach of UPS Worldwide Express® services, offering international shipping with time-definitedeliveries in Australia, Hong Kong, Japan, Singapore, and South Korea.
  • Extended pick-up times by up to five hours for export shipments from Japan, Taiwan, and South Korea, widening production windows and giving businesses additional time to fulfil customer orders.
  • Strengthened supply chain flexibility with Saturday pick-up services in the U.S. enabling import shipments destined for eight markets in Asia to be delivered 1 day earlier than before.
• May 28, 2019 - UPS improved transit time for global imports to the cities of Yashio, Misato and Koshigaya in Saitama, and Kunitachi and Fuchu cities in Tokyo by one business day, while export shipments from the cities of Chiryu and Obu in Aichi will also arrive to destinations worldwide one business day earlier than before.
• Mar 14, 2019 - UPS launched the UPS eFulfillment program, offering small- and medium-sized businesses worldwide streamlined fulfillment and shipping services to consumers in the U.S. and Canada. The solution supports purchases and orders from 21 different marketplaces and web stores, including eBay, Wal-Mart, Etsy and Amazon, including Prime. The new platform augments UPS's suite of custom e-commerce solutions designed to support small and medium- sized businesses.
• Jan 21, 2019 - UPS improved transit time by one day for inbound shipments to the cities of Misato, Yashio and Koshi-gaya, in Saitama Prefecture, Japan, to provide local businesses with better connectivity to global markets

Information is cumulative as at Q3 2020. Last updated Nov 2020.

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