United Parcel Service : UPS Japan Fact Sheet

UPS HONG KONG FACTSHEET

FOUNDED 28 August 1907, in Seattle, Washington, USA

ESTABLISHED IN HONG KONG 1988

WORLD HEADQUARTERS Atlanta, Ga., USA

ASIA PACIFIC HEADQUARTERS Singapore

MANAGING DIRECTOR, UPS HONG KONG AND MACAU Lauren Zhao

WORLD WIDE WEB ADDRESS ups.com/hk

UPS HONG KONG OFFICE

UPS Parcel Delivery Service Ltd, UPS Administration Office,

36/F, 9 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong

GLOBAL VOLUME & REVENUE 2019 REVENUE US$74 billion

2019 GLOBAL DELIVERY VOLUME 5.5 billion packages and documents DAILY GLOBAL DELIVERY VOLUME 21.9 million packages and documents DAILY U.S. AIR VOLUME 3.5 million packages and documents

DAILY INTERNATIONAL VOLUME 3.2 million packages and documents

EMPLOYEES 860 in Hong Kong; more than 528,000 globally

OPERATING FACILITIES 12

POINTS OF ACCESS 952

DELIVERY FLEET 162 vehicles (182 vehicles including cross-border trucks)

AIRPORTS SERVED 1 (Hong Kong International Airport - HKIA)

UPS FLIGHTS 60 weekly flights to and from Hong Kong International Airport (HKIA) using B747s and B767s

Information is cumulative as at Q3 2020. Last updated Nov 2020.

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SERVICES

Small Package

• UPS Worldwide Express Plus®
• UPS Worldwide Express
• UPS Worldwide Express Saver®
• UPS Worldwide Express Freight®
• UPS Worldwide Express Freight ® Midday
• UPS Worldwide Expedited®
• UPS WorldEase®

Integrated Solutions

• UPS Trade Direct® Air
• UPS Trade Direct® Ocean
• Supplier Management
• Sea-Air

Contract Logistics

• Distribution
• Service Part Logistics

Freight Forwarding

• UPS Air Freight Direct®
• UPS Air Freight Consolidated®
• Full Container
• Less-Than-ContainerLoad
• Preferred LCL
• Ground
• UPS Customs Brokerage
• UPS Temperature True®
• EU Rail service

Enhanced Services	Technology Solutions
∙	UPS Returns®	∙	UPS Billing Center and Billing
∙	UPS Paperless® Invoice		Analysis Tool
∙	Declared Value	∙	UPS Internet Shipping
∙	UPS FTZ Facilitator®	∙	UPS TradeAbility®
∙	UPS Import ControlTM	∙	WorldShip®
∙	UPS Carbon Neutral	∙	UPS CampusShip®
∙ UPS Broker of Choice®	∙	UPS Paperless® Invoice
∙	UPS Capital Insurance	∙	Quantum View®
	Brokers Limited	∙	Flex® Global View
∙	UPS International Dangerous	∙	UPS MobileTM
	Goods (IDG)	∙	UPS Calculate Time and Cost
∙	UPS International Special	∙	UPS Schedule a Pickup
	Commodities	∙	UPS Developer Kit
∙	Saturday Delivery	∙	Application Program Interface
			(API)
		∙	Marketable Label
		∙	UPS Signature Tracking
		∙	UPS My Choice®
		∙ UPS Access PointTM
		∙	UPS Marketplace Shipping

PUBLIC RELATIONS CONTACT
Tim Neesham	Wayland Yuen
UPS Asia Pacific Region	UPS Hong Kong
Tel: [phone]	Tel: [phone]
E-mail:[e-mail]	E-mail:[e-mail]
Key Highlights

2020

• June 1, 2020 - UPS marked World Environment Day by matching the carbon offsets of all packages shipped via its carbon neutral program during the month of June. UPS's carbon neutral program began in 2010 and has offset more than 60 million packages annually for customers, equal to more than 100,000 metric tonnes of carbon offset each year.

2019

• Nov 13, 2019 - UPS announced a series of service enhancements that will benefit up to 1.4 million postal codes across 41 countries and territories in the Asia Pacific region, opening opportunities for businesses to develop more resilient supply chain strategies as they look within the region for growth. The enhancements include day-definite guarantee with one day faster transit time for UPS Worldwide Expedited service within Asia, improved geographic reach of UPS Worldwide Express® services, reduced transit time by one day for various Asian markets and expansion of UPS Marketplace Shipping to 10 additional markets, including Hong Kong.
• Aug 1, 2019 - UPS released the findings of its 2019 UPS Pulse of the Online Shopper studyTM which tracks the online buying habits and expectations of consumers across Asia Pacific including Hong Kong, as well as Europe and the Americas. The 2019 Asia Pacific study featured, for the first time, the buying habits of business purchasers.
• Mar 19, 2019 - UPS launched the UPS eFulfillment program, offering small- and medium-sized businesses worldwide streamlined fulfillment and shipping services to consumers in the U.S. and Canada. The solution supports purchases and orders from 21 different marketplaces and

Information is cumulative as at Q3 2020. Last updated Nov 2020.

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web stores, including eBay, Wal-Mart, Etsy and Amazon, including Prime. The new platform augments UPS's suite of custom e-commerce solutions designed to support small and medium- sized businesses.

• Mar 5, 2019 - UPS launched Saturday shipments from the U.S. to key international markets, including Hong Kong, Japan, Korea, Malaysia, Singapore, Taiwan and Thailand. Orders can now be processed in the U.S. on Sunday and delivered to Asian destinations one day faster than before - boosting the prospects of local businesses that import products from the United States.
• Feb 26, 2019 - UPS deployed its larger capacity aircraft, Boeing 747-8s, to service major trade routes connecting Hong Kong and Europe, via UPS's European air hub in Cologne, Germany. The deployment increases aircraft capacity by 19 percent, on four weekly direct flights, and enhances UPS's competitive offerings to accelerate the growth between Hong Kong and Europe, including a best-in-class service commitment with one-daytime-in-transit for delivery by 9am or 12pm to major Europe cities.

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Information is cumulative as at Q3 2020. Last updated Nov 2020.

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