ESG is at the heart of

our strategy

United Utilities Group PLC

September 2021

United Utilities • ESG summary

Phil Aspin

Chief Financial Officer

United Utilities • ESG summary

A purpose-led organisation

To provide great water and more for the North West

Communities

Customers

Employees

Supporting communities to be stronger

Caring for customers through trusted relationships

Creating a great place to work for all our employees

Environment

Protecting and enhancing the

environment

Investors

Delivering a sustainable return

to investors

Suppliers

Innovating in partnership with

suppliers

United Utilities • ESG summary • 3

Strong track record of delivering on ESG

Stakeholder approach links to ESG measures and investor value

Communities

Customers

Employees

Environment

Investors

Suppliers

Environmental

Social

Governance

Social mobility and youth

Partnership leverage averaging

Catchment partnerships

£7 for every £1 invested

programme (NEETs)

(2019/20)

Water efficiency trials

Affordability and vulnerability

Fair Tax mark

schemes and Priority Services

Team volunteering

Diversity and inclusion

Gender pay reporting and

Glassdoor recognition

Nature-based solutions

Access and recreation

Natural capital ODI with penalty

(9 million visits)

/ reward

Sustainable finance framework

Strong CR indices performance

Compliance with Corporate

Governance Code

United Supply Chain

Covid-19 response -

United Supply Chain; ethics,

accelerated payment terms

bribery and corruption, and

modern slavery

https://www.unitedutilities.com/globalassets/documents/pdf/united-utilities-esg-booklet-2020.pdf

United Utilities • ESG summary • 4

Agenda

Jo Harrison

Chris Matthews

Phil Aspin

Environment, Planning &

Head of Sustainability

Chief Financial Officer

Innovation Director

Environmental performance

Social and reporting

Responsible financing and

governance

United Utilities • ESG summary • 5

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United Utilities Group plc published this content on 15 September 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 15 September 2021 07:41:01 UTC.