Executive Summary

Unum Group, a Delaware general business corporation, and its insurance and
non-insurance subsidiaries, which collectively with Unum Group we refer to as
the Company, operate in the United States, the United Kingdom, Poland and, to a
limited extent, in certain other countries. The principal operating subsidiaries
in the United States are Unum Life Insurance Company of America (Unum America),
Provident Life and Accident Insurance Company (Provident), The Paul Revere Life
Insurance Company (Paul Revere), Colonial Life & Accident Insurance Company,
Starmount Life Insurance Company, in the United Kingdom, Unum Limited, and in
Poland, Unum Zycie TUiR S.A. (Unum Poland). We are a leading provider of
financial protection benefits in the United States and the United Kingdom. Our
products include disability, life, accident, critical illness, dental and
vision, and other related services. We market our products primarily through the
workplace.

We have three principal operating business segments: Unum US, Unum International, and Colonial Life. Our other segments are the Closed Block and Corporate segments. These segments are discussed more fully under "Segment Results" included herein in this Item 2.



The benefits we provide help the working world thrive throughout life's moments
and protect people from the financial hardship of illness, injury, or loss of
life by providing support when it is needed most. As a leading provider of
employee benefits, we offer a broad portfolio of products and services through
the workplace.

Specifically, we offer group, individual, voluntary, and dental and vision
products as well as provide certain fee-based services. These products and
services, which can be sold stand-alone or combined with other coverages, help
employers of all sizes attract and retain a stronger workforce while protecting
the incomes and livelihood of their employees. We believe employer-sponsored
benefits are the most effective way to provide workers with access to
information and options to protect their financial stability. Working people and
their families, particularly those at lower and middle incomes, are perhaps the
most vulnerable in today's economy yet are often overlooked by many providers of
financial services and products. For many of these people, employer-sponsored
benefits are the primary defense against the potentially catastrophic fallout of
death, illness, or injury.

We have established a corporate culture consistent with the social values our
products provide. Because we see important links between the obligations we have
to all of our stakeholders, we place a strong emphasis on operating with
integrity and contributing to positive change in our communities. Accordingly,
we are committed not only to meeting the needs of our customers who depend on
us, but also to being accountable for our actions through sound and consistent
business practices, a strong internal compliance program, a comprehensive risk
management strategy, and an engaged employee workforce.

This discussion and analysis should be read in conjunction with the consolidated
financial statements and notes thereto in Part I, Item 1 contained in this Form
10-Q and with the "Cautionary Statement Regarding Forward-Looking Statements"
included below the Table of Contents, as well as the discussion, analysis, and
consolidated financial statements and notes thereto in Part I, Items 1 and 1A,
and Part II, Items 6, 7, 7A, and 8 of our annual report on Form 10-K for the
year ended December 31, 2020.

Operating Performance and Capital Management



For the second quarter of 2021, we reported net income of $182.9 million, or
$0.89 per diluted common share, compared to net income of $265.5 million, or
$1.30 per diluted common share, in the second quarter of 2020. For the first six
months of 2021, we reported net income of $335.9 million, or $1.64 per diluted
common share, compared to net income of $426.5 million, or $2.10 per diluted
common share in the same period of 2020.

Included in our results for the second quarter of 2021 are:



•A net realized investment gain of $0.9 million before tax and $0.6 million
after tax, or $0.01 per diluted common share,
•Amortization of the cost of reinsurance of $19.7 million before tax and $15.5
million after tax, or $0.08 per diluted common share,
•Cost related to the early retirement of debt of $67.3 million before tax and
$53.2 million after tax, or $0.26 per diluted common share,
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•An impairment loss on the right-of-use (ROU) asset related to one of our
operating leases of $13.9 million before tax and $11.0 million after tax, or
$0.05 per diluted common share, and
•Tax expense related to a U.K. tax rate increase of $24.2 million, or $0.12 per
diluted common share.

Included in our results for the first six months of 2021 are:



•A net realized investment gain, excluding the net realized investment gain
related to the Closed Block individual disability reinsurance transaction, of
$17.9 million before tax and $14.2 million after tax, or $0.07 per diluted
common share.
•Amortization of the cost of reinsurance of $39.7 million before tax and $31.3
million after tax, or $0.16 per diluted common share.
•Cost related to the early retirement of debt of $67.3 million before tax and
$53.2 million after tax, or $0.26 per diluted common share,
•An impairment loss on the ROU asset of $13.9 million before tax and $11.0
million after tax, or $0.05 per diluted common share,
•Tax expense related to a U.K. tax rate increase of $24.2 million, or $0.12 per
diluted common share, and
•The impact from the second phase of the Closed Block individual disability
reinsurance transaction that closed in the first quarter of 2021, which resulted
in a net loss of $71.7 million before tax and $56.7 million after tax, or $0.27
per diluted common share

Included in our results for the second quarter and first six months of 2020 are:



•Net realized investment gains (losses) of $33.8 million before tax and $25.4
million after tax or $0.12 per diluted common share, and $(110.2) million before
tax and $(87.7) million after tax, or $0.43 per diluted common share,
respectively, and
•An impairment loss on the ROU asset of $12.7 million before tax and $10.0
million after tax, or $0.05 per diluted common share for both the second quarter
and first six months of 2020.

Adjusting for these items, after-tax adjusted operating income for the second
quarter of 2021 was $286.2 million, or $1.39 per diluted common share compared
to $250.1 million, or $1.23 per diluted common share, for the same period of
2020. After-tax adjusted operating income was $498.2 million, or $2.43 per
diluted common share, in the first six months of 2021, compared to $524.2
million, or $2.58 per diluted common share, in the first six months of 2020. See
"Reconciliation of Non-GAAP and Other Financial Measures" contained in this Item
2 for a reconciliation of these items.

Our Unum US segment reported a decrease in adjusted operating income of 22.7
percent and 40.2 percent in the second quarter and first six months of 2021,
respectively, compared to the same periods of 2020, due primarily to unfavorable
benefits experience. The benefit ratio for our Unum US segment was 71.7 percent
and 73.0 percent in the second quarter and first six months of 2021,
respectively, compared to 68.1 percent and 66.3 percent in second quarter and
first six months of 2020. Unum US sales decreased 3.1 percent and 6.9 percent in
the second quarter and first six months of 2021, respectively, compared to the
same periods of 2020. Overall persistency was higher relative to the prior year
period.

Our Unum International segment reported an increase in adjusted operating
income, as measured in U.S. dollars, of 64.2 percent and 48.4 percent in the
second quarter and first six months of 2021, respectively, compared to the same
periods of 2020. As measured in local currency, our Unum UK line of business
reported an increase in adjusted operating income of 66.3 percent and 48.7
percent in the second quarter and first six months of 2021, respectively,
compared to the same periods of 2020 due to higher net investment income and
lower operating expenses. Also contributing to the increase in adjusted
operating income was higher premium income during the second quarter of 2021
compared to the same period of 2020 and favorable benefits experience during the
first six months of 2021 compared to the same period of 2020. The benefit ratio
for our Unum UK line of business was 82.5 percent and 79.0 percent in the second
quarter and first six months of 2021, respectively, compared to 82.5 percent and
81.5 percent in the same periods of 2020. Unum International sales, as measured
in U.S. dollars, increased 10.0 percent and 4.3 percent in the second quarter
and first six months of 2021 compared to the same periods of 2020. Unum UK
sales, as measured in local currency decreased 3.2 percent and 7.6 percent in
the second quarter and first six months of 2021 relative to the same periods of
2020. Overall persistency was higher relative to the prior year period.

Our Colonial Life segment reported an increase in adjusted operating income of
5.4 percent in the second quarter of 2021 and a decrease of 1.7 percent in the
first six months of 2021, respectively, compared to the same periods of 2020.
Impacting the results in each period was a decline in premium income, higher net
investment income, unfavorable benefits experience, and lower operating
expenses. The benefit ratio for Colonial Life was 51.7 percent and 53.5 percent
in the second quarter and first
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six months of 2021, respectively, compared to 50.7 percent and 51.6 percent in
the same periods of 2020. Colonial Life sales increased 53.7 percent and 17.3
percent in the second quarter and first six months of 2021, respectively,
compared to the same periods of 2020. Persistency was higher relative to the
prior year period.

Our Closed Block segment reported income before income tax and net realized
investment gains and losses of $91.5 million and $29.2 million in the second
quarter and first six months of 2021, which includes the impacts related to the
second phase of the Closed Block individual disability reinsurance transaction
during the first quarter of 2021 and the amortization of the cost of
reinsurance. Excluding these items, our Closed Block segment reported adjusted
operating income of $111.2 million and $208.2 million in the second quarter and
first six months of 2021 compared to $36.7 million and $66.4 million in the same
periods of 2020. The long-term care interest adjusted loss ratio was less
favorable in the second quarter and first six months of 2021 relative to the
same periods of 2020 but continues to be lower than our long-term expectations.
The interest adjusted loss ratio for individual disability, excluding the
reserve recognition impact from the reinsurance transaction during the first
quarter of 2021, was favorable during the second quarter and first six months of
2021 relative to the same periods of 2020. See "Closed Block Individual
Disability Reinsurance Transaction" contained herein for further discussion.

Our net investment income yields continue to be pressured by the low interest
rate environment as we maintain consistent credit quality in our invested asset
portfolio. The net unrealized gain on our fixed maturity securities was $6.6
billion at June 30, 2021, compared to $7.6 billion at December 31, 2020, with
the decrease due primarily to an increase in U.S. Treasury rates. The earned
book yield on our investment portfolio was 4.91 percent for the first six months
of 2021 compared to a yield of 4.75 percent for full year 2020.

We believe our capital and financial positions are strong. At June 30, 2021, the
risk-based capital (RBC) ratio for our traditional U.S. insurance subsidiaries,
calculated on a weighted average basis using the NAIC Company Action Level
formula, was approximately 375 percent, which is in line with our expectations.
We did not repurchase shares during the first six months of 2021. Our weighted
average common shares outstanding, assuming dilution, equaled 205.3 million and
203.7 million for the second quarters of 2021 and 2020, respectively, and 205.0
million and 203.5 million for the first six months of 2021 and 2020,
respectively. As of June 30, 2021, Unum Group and our intermediate holding
companies had available holding company liquidity of $1,717 million that was
held primarily in bank deposits, commercial paper, money market funds, corporate
bonds, and asset-backed securities.

Impairment Loss on Right-of-Use Asset



During the second quarters of 2021 and 2020, we recognized impairment losses of
$13.9 million and $12.7 million before tax, respectively, or $11.0 million and
$10.0 million after tax, on the ROU asset related to one of our operating leases
for office space that we do not plan to continue using to support our general
operations. The impairment losses were recorded as a result of a decrease in the
fair value of the ROU asset compared to its carrying value. For further
information related to the impairment losses on the ROU asset, see Note 12 of
the "Notes to Consolidated Financial Statements" contained in Item 1.

Closed Block Individual Disability Reinsurance Transaction



In December 2020, we completed the first phase of a reinsurance transaction,
pursuant to which Provident, Paul Revere, and Unum America, wholly-owned
domestic insurance subsidiaries of Unum Group, and collectively referred to as
"the ceding companies", each entered into separate reinsurance agreements with
Commonwealth Annuity and Life Insurance Company (Commonwealth), to reinsure on a
coinsurance basis effective as of July 1, 2020, approximately 75 percent of the
Closed Block individual disability business, primarily direct business written
by the ceding companies. On March 31, 2021, we completed the second phase of the
reinsurance transaction, pursuant to which the ceding companies and Commonwealth
amended and restated their respective reinsurance agreements to reinsure on a
coinsurance and modified coinsurance basis effective as of January 1, 2021, a
substantial portion of the remaining Closed Block individual disability business
that was not ceded in December 2020, primarily business previously assumed by
the ceding companies. Commonwealth established and will maintain collateralized
trust accounts for the benefit of the ceding companies to secure its obligations
under the reinsurance agreements.

In December 2020, Provident Life and Casualty Insurance Company (PLC), also a
wholly-owned domestic insurance subsidiary of Unum Group, entered into an
agreement with Commonwealth whereby PLC will provide a 12-year volatility cover
to Commonwealth for the active life cohort (ALR cohort). On March 31, 2021, PLC
and Commonwealth amended and restated this agreement to incorporate the ALR
cohort related to the additional business that was reinsured between the ceding
companies and Commonwealth as part of the second phase of the transaction. As
part of the amended and restated volatility cover, PLC received a payment from
Commonwealth of approximately $18 million. At the end of the 12-year coverage
period,
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Commonwealth will retain the remaining incidence and claims risk on the ALR cohort of the ceded business.



In connection with the second phase of the reinsurance transaction, Commonwealth
paid a total ceding commission to the ceding companies of $18.2 million. The
ceding companies transferred assets of $767.0 million, which consisted primarily
of cash and fixed maturity securities. In addition, we recognized the following
in the first quarter of 2021 related to the second phase:

•Net realized investment gains totaling $67.6 million, or $53.4 million after
tax, related to the transfer of investments.
•Increase in benefits and change in reserves for future benefits of $133.1
million, or $105.1 million after tax, resulting from the realization of
previously unrealized investment gains and losses recorded in accumulated other
comprehensive income.
•Transaction costs totaling $6.2 million, or $5.0 million after tax.
•Reinsurance recoverable of $990.0 million related to the policies on claim
status (DLR cohort).
•Payable of $307.2 million related to the portfolio of invested assets
associated with the business ceded on a modified coinsurance basis.
•Cost of reinsurance, or prepaid reinsurance premium, of $43.1 million related
to the DLR cohort. The total cost of reinsurance recognized on a combined basis
for the first and second phases was $854.8 million for which we amortized $19.7
million, or $15.5 million after tax, and $39.7 million, or $31.3 million after
tax, during the three and six month periods ended June 30, 2021, respectively.
•Deposit asset of $5.0 million related to the ALR cohort. The total deposit
asset recognized on a combined basis for the first and second phases was $91.8
million.

We released approximately $200 million of capital during the first quarter of
2021 in addition to the $400 million that was released in December 2020. See
Note 12 of the "Notes to Consolidated Financial Statements" contained herein in
Item 1 for further discussion on the impacts related to this reinsurance
transaction.

2020 Long-term Care Reserve Increase



During the fourth quarter of 2020, we completed a review of policy reserve
adequacy, which incorporated our most recent experience and included a review of
all material assumptions. Based on our analysis, during the fourth quarter of
2020, we updated our reserve assumptions and determined that our gross policy
and claim reserves should be increased by $151.5 million to reflect our current
estimate of future benefit obligations. This increase was primarily driven by an
update to our interest rate assumption, partially offset by favorable premium
rate increase approvals and inventory updates.

U.K. Referendum



On January 31, 2020, an official bill was passed formalizing the withdrawal of
the U.K. from the European Union (EU). A deal was reached on December 24, 2020
on the future trading relationship with the EU. The deal focused primarily on
the trading of goods rather than the U.K.'s service sector, which will be
subject to further negotiations in 2021 and will focus on financial services and
future regulation. In addition, the U.K. government is reviewing the regulatory
framework of financial services companies which may result in changes to U.K.
regulatory capital or U.K. tax regulations. We do not expect that the underlying
operations of our U.K. business, nor the Polish business which is in the EU,
will be significantly impacted by the withdrawal, but it is possible that we may
experience some short-term volatility in financial markets, which could impact
the fair value of investments, our solvency ratios, or the British pound
sterling to dollar exchange rate. Further discussion is contained herein in
"Unum International Segment" in this Item 2.

Coronavirus Disease 2019 (COVID-19)



On March 11, 2020, the World Health Organization identified the spread of
COVID-19 as a pandemic. COVID-19 has caused significant disruption to the global
economy and has unfavorably impacted our company as well as the overall
insurance industry. Due to the unprecedented nature of these events and the
current pace of change in this environment, we cannot fully estimate the
ultimate impact of the COVID-19 pandemic at this time. We are closely monitoring
emerging pandemic trends that have and may continue to have adverse impacts on
our business.

Results of Operations

We have experienced a disruption in sales activity related to certain of our
product lines due to some potential new customers deferring their purchasing
decisions given the current economic environment. If we continue to experience
this disruption, our
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premium income in our principal operating segments may continue to be impacted.
In addition, in certain of our product lines, we have seen pressure in the
number of lives insured with our customers as they navigate the current
environment. With respect to premium collectability, as our outlook regarding
the economic environment and the financial condition of our customers has
improved, we have begun to reduce the allowance for expected credit losses on
our premiums receivable balances that we established during 2020. However,
circumstances may deteriorate quickly which could result in the decline of
persistency levels and sales growth in the near term, and potentially longer if
the current situation persists, which may materially impact our results of
operations.

We have experienced higher mortality in our life product lines and higher claim
incidence in certain of our disability product lines. With respect to our
long-term care product line, we have experienced higher claimant mortality.
Although our results within these product lines have begun to reflect a return
to pre-pandemic levels, we continue to monitor the benefits experience of all
our products for trends potentially correlated with COVID-19.

For further information on our allowance for expected credit losses see Note 12
of the "Notes to Consolidated Financial Statements" contained herein in Item 1.
For further discussion regarding the benefits experience for each of our
operating business segments, see "Segment Results" herein in this Item 2.

Financial Condition

Investments



Regarding our fixed maturity security portfolio, the current economic conditions
have increased volatility in the capital markets and have caused significant
pressure on the profitability of many companies. Our fixed income exposure to
consumer cyclicals, which have been stressed due to COVID-19 related shutdowns,
is a small portion of our portfolio and our exposure to other stressed
industries such as airlines and restaurants is minimal. We continue to monitor
capital market activity on a regular basis and to the extent that there are
continued volatility and ratings downgrades related to the issuers of our fixed
maturity securities, we could experience further credit losses, an increase in
defaults, and the need for additional capital in our insurance subsidiaries.
However, we remain confident in the overall strength and credit quality of our
investment portfolio.

Other

If we experience unfavorable trends in the above areas of focus, we may also
experience certain additional, correlated impacts such as an increase in the
amortization of deferred acquisition costs if we have a decline in persistency.
We may also be required to write-off or impair certain intangible/long-lived
assets such as value of business acquired and goodwill if we experience declines
in the overall profitability of our businesses. Furthermore, if the
profitability of our businesses declines, we may also be required to establish a
valuation allowance regarding the realization of our deferred tax assets.

Liquidity and Capital Resources



We have strengthened our liquidity position through actions such as maintaining
a higher level of short-term investments and posting additional collateral from
certain of our U.S. insurance subsidiaries to the regional Federal Home Loan
Banks (FHLB). As a result, we believe we have the appropriate liquidity and
access to capital to avoid significant disruption to our operations. We have not
yet experienced a significant impact to our liquidity as a result of the
collection of premiums and submitted claims activity; however, we continually
monitor the developments of these items.

As of June 30, 2021, we have borrowed $286.6 million of funds through our
memberships with the regional FHLBs and
those funds are used for the purpose of investing in either short-term
investments or fixed maturity securities and have additional borrowing capacity
of approximately $906 million that can be utilized for liquidity if the need
arises. Additionally, we have access to an unsecured revolving credit facility
that allows us to borrow up to a total of $500 million. There are currently no
outstanding borrowings on this facility, but we remain in compliance with
required covenants should we choose to borrow in the future. We have no
significant upcoming debt maturities until 2024. We continue to meet the
financial covenants contained in our current debt agreements and credit
facilities, and we expect that we will continue to meet those covenants in
subsequent periods.

To the extent that we begin to experience a significant impact to our liquidity,
we would likely sell highly liquid invested assets or borrow funds on our credit
facilities to meet operational cash flow requirements.

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Business Operations



Other than disruption to sales processes in certain of our product lines, we
have not experienced a significant disruption to our operational processes as we
have been able to successfully implement our business continuation plans to
accommodate remote work arrangements for the safety of our employees and
customers. We also have not experienced significant disruption to our financial
reporting systems or internal control over financial reporting and disclosure
controls and procedures as a result of COVID-19. We have implemented certain
travel restrictions on international travel for the safety of our employees and
customers, but do not expect those restrictions to significantly disrupt our
operations.

Consolidated Company Outlook

We believe our disciplined approach to providing financial protection products
at the workplace puts us in a position of strength. The products and services we
provide have never been more important to employers, employees and their
families, especially given the COVID-19 pandemic. We continue to fulfill our
corporate purpose of helping the working world thrive throughout life's moments
by providing excellent service to people at their time of need. Our strategy
remains centered on growing our core businesses, through investing and
transforming our operations and technology to anticipate and respond to the
changing needs of our customers, expand into new adjacent markets through
meaningful partnerships and effective deployment of our capital across our
portfolio.

Given the disruption and uncertainty caused by the COVID-19 pandemic, we expect
full year premium income to grow slightly from the prior year, but at a rate
that is below our historical levels. In addition, we may also continue to
experience increased claims volatility.

The low interest rate environment continues to place pressure on our profit
margins by impacting net investment income yields as well as potentially
discount rates on our insurance liabilities. We also may continue to experience
further volatility in miscellaneous investment income primarily related to
changes in partnership net asset values and bond call activity. As part of our
continued pricing discipline and our reserving methodology, we continuously
monitor emerging interest rate experience and adjust our pricing and reserve
discount rates, as appropriate.

Our business is well-diversified by geography, industry exposures and case size,
and we continue to analyze and employ strategies that we believe will help us
navigate the current environment. These strategies allow us to maintain
financial flexibility to support the needs of our businesses, while also
returning capital to our shareholders. We have strong core businesses that have
a track record of generating significant capital, and we will continue to invest
in our operations and expand into adjacent markets where we can best leverage
our expertise and capabilities to capture market growth opportunities as those
opportunities re-emerge. Long-term, we believe that consistent operating
results, combined with the implementation of strategic initiatives and the
effective deployment of capital, will allow us to meet our financial objectives.

Further discussion is included in "Reconciliation of Non-GAAP Financial
Measures," "Consolidated Operating Results," "Segment Results," "Investments,"
and "Liquidity and Capital Resources" contained herein in this Item 2 and in the
"Notes to Consolidated Financial Statements" contained herein in Item 1.

Reconciliation of Non-GAAP and Other Financial Measures



We analyze our performance using non-GAAP financial measures. A non-GAAP
financial measure is a numerical measure of a company's performance, financial
position, or cash flows that excludes or includes amounts that are not normally
excluded or included in the most directly comparable measure calculated and
presented in accordance with GAAP. The non-GAAP financial measure of "after-tax
adjusted operating income" differs from net income as presented in our
consolidated operating results and income statements prepared in accordance with
GAAP due to the exclusion of net realized investment gains and losses and the
amortization of the cost of reinsurance as well as certain other items as
specified in the reconciliations below. We believe after-tax adjusted operating
income is a better performance measure and better indicator of the profitability
and underlying trends in our business.

Realized investment gains or losses depend on market conditions and do not
necessarily relate to decisions regarding the underlying business of our
segments. Our investment focus is on investment income to support our insurance
liabilities as opposed to the generation of realized investment gains or losses.
Although we may experience realized investment gains or losses which will affect
future earnings levels, a long-term focus is necessary to maintain profitability
over the life of the business since our underlying business is long-term in
nature, and we need to earn the interest rates assumed in calculating our
liabilities.
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As previously discussed, we have exited a substantial portion of our Closed
Block individual disability product line through the two phases of the
reinsurance agreement that were executed in December 2020 and March 2021,
respectively. As a result, we exclude the amortization of the cost of
reinsurance that was recognized upon the exit of the business related to the DLR
cohort of policies. We believe that the exclusion of the amortization of the
cost of reinsurance provides a better view of our results from our ongoing
businesses.

We may at other times exclude certain other items from our discussion of
financial ratios and metrics in order to enhance the understanding and
comparability of our operational performance and the underlying fundamentals,
but this exclusion is not an indication that similar items may not recur and
does not replace net income or net loss as a measure of our overall
profitability. See "Executive Summary" contained herein in Item 2 and Notes 7
and 12 of the "Notes to Consolidated Financial Statements" contained herein in
Item 1 for further discussion regarding the total impacts of the Closed Block
individual disability reinsurance transaction, the amortization of the cost of
reinsurance, the cost related to the early retirement of debt, the impairment
losses on the ROU asset, and the U.K. tax rate increase.

A reconciliation of GAAP financial measures to our non-GAAP financial measures
is as follows:

                                                                             Three Months Ended June 30
                                                                 2021                                          2020
                                                  (in millions)           per share *           (in millions)           per share *
Net Income                                      $        182.9          $       0.89          $        265.5          $       1.30
Excluding:
Net Realized Investment Gain (net of tax
expense of $0.3; $8.4)                                     0.6                  0.01                    25.4                  0.12
Amortization of the Cost of Reinsurance (net of
tax benefit of $4.2; $-)                                 (15.5)                (0.08)                      -                     -
Cost Related to Early Retirement of Debt (net
of tax benefit of $14.1; $-)                             (53.2)                (0.26)                      -                     -
Impairment Loss on ROU Asset (net of tax
benefit of $2.9; $2.7)                                   (11.0)                (0.05)                  (10.0)                (0.05)

Impact of U.K. Tax Rate Increase                         (24.2)                (0.12)                      -                     -

After-tax Adjusted Operating Income             $        286.2          $       1.39          $        250.1          $       1.23

* Assuming Dilution



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                                                                               Six Months Ended June 30
                                                                  2021                                          2020
                                                   (in millions)           per share *           (in millions)           per share *
Net Income                                       $        335.9          $       1.64          $        426.5          $       2.10
Excluding:
Net Realized Investment Gains and Losses
Net Realized Investment Gain Related to
Reinsurance Transaction (net of tax expense of
$14.2; $-)                                                 53.4                  0.26                       -                     -
Net Realized Investment Gain (Loss), Other (net
of tax expense (benefit) of $3.8; $(22.5))                 14.1                  0.07                   (87.7)                (0.43)
Total Net Realized Investment Gain (Loss)                  67.5                  0.33                   (87.7)                (0.43)
Items Related to Closed Block Individual
Disability Reinsurance Transaction
Change in Benefit Reserves and Transaction Costs
(net of tax benefit of $29.2; $-)                        (110.1)                (0.53)                      -                     -
Amortization of the Cost of Reinsurance (net of
tax benefit of $8.4; $-)                                  (31.3)                (0.16)                      -                     -
Total Items Related to Closed Block Individual
Disability Reinsurance Transaction                       (141.4)                (0.69)                      -                     -
Cost Related to Early Retirement of Debt (net of
tax benefit of $14.1; $-)                                 (53.2)                (0.26)                      -                     -
Impairment Loss on ROU Asset (net of tax benefit
of $2.9; $2.7)                                            (11.0)                (0.05)                  (10.0)                (0.05)
Impact of U.K. Tax Rate Increase                          (24.2)                (0.12)                      -                     -

After-tax Adjusted Operating Income              $        498.2          $       2.43          $        524.2          $       2.58

* Assuming Dilution



We measure and analyze our segment performance on the basis of "adjusted
operating revenue" and "adjusted operating income" or "adjusted operating loss",
which differ from total revenue and income before income tax as presented in our
consolidated statements of income due to the exclusion of net realized
investment gains and losses and the amortization of the cost of reinsurance as
well as certain other items as specified in the reconciliations below. These
performance measures are in accordance with GAAP guidance for segment reporting,
but they should not be viewed as a substitute for total revenue, income before
income tax, or net income.

                                       72
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A reconciliation of total revenue to "adjusted operating revenue" and income before income tax to "adjusted operating income" is as follows:



                                                   Three Months Ended June 30                    Six Months Ended June 30
                                                    2021                  2020                   2021                    2020
                                                                           (in millions of dollars)
Total Revenue                                 $      2,993.0          $ 3,021.2          $     6,065.0               $ 5,892.3

Excluding:


Net Realized Investment Gain (Loss)                      0.9               33.8                   85.5                  (110.2)
Adjusted Operating Revenue                    $      2,992.1          $ 2,987.4          $     5,979.5               $ 6,002.5

Income Before Income Tax                      $        262.6          $   337.6          $       461.4               $   539.7

Excluding:


Net Realized Investment Gains and Losses
Net Realized Investment Gain Related to
Reinsurance Transaction                                    -                  -                   67.6                       -
Net Realized Investment Gain (Loss), Other               0.9               33.8                   17.9                  (110.2)
Total Net Realized Investment Gain (Loss)                0.9               33.8                   85.5                  (110.2)
Items Related to Closed Block Individual
Disability Reinsurance Transaction
Change in Benefit Reserves and Transaction
Costs                                                      -                  -                 (139.3)                      -
Amortization of the Cost of Reinsurance                (19.7)                 -                  (39.7)                      -
Total Items Related to Closed Block
Individual Disability Reinsurance Transaction          (19.7)                 -                 (179.0)                      -

Cost Related to Early Retirement of Debt               (67.3)                 -                  (67.3)                      -
Impairment Loss on ROU Asset                           (13.9)             (12.7)                 (13.9)                  (12.7)

Adjusted Operating Income                     $        362.6          $   316.5          $       636.1               $   662.6



Critical Accounting Estimates

We prepare our financial statements in accordance with GAAP. The preparation of
financial statements in conformity with GAAP requires us to make estimates and
assumptions that affect amounts reported in our financial statements and
accompanying notes. Estimates and assumptions could change in the future as more
information becomes known, which could impact the amounts reported and disclosed
in our financial statements.

The accounting estimates deemed to be most critical to our financial position
and results of operations are those related to reserves for policy and contract
benefits, deferred acquisition costs, valuation of investments, pension and
postretirement benefit plans, income taxes, and contingent liabilities. There
have been no significant changes in our critical accounting estimates during the
six months ended June 30, 2021.

For additional information, refer to our significant accounting policies in Note
1 of the "Notes to Consolidated Financial Statements" in Part II, Item 8 and
"Critical Accounting Estimates" in Part II, Item 7 of our annual report on Form
10-K for the year ended December 31, 2020.

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