Certain matters contained in this filing with theUnited States Securities and Exchange Commission ("SEC") may contain forward-looking statements and are being made pursuant to the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. When used in this Quarterly Report on Form 10-Q, the words "project," "believe," "plan," "will," "anticipate," "expect" and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. Any one, or all, of the following factors could cause actual financial results to differ materially from those financial results mentioned in the forward-looking statements: the impacts of public health crises such as the coronavirus (COVID-19) pandemic, the difficulty in predicting and responding to shifts in fashion trends, changes in the level of competitive pricing and promotional activity and other industry factors, overall economic and market conditions and worldwide political events and the resultant impact on consumer spending patterns, the effects of the implementation of theUnited Kingdom's withdrawal from membership in theEuropean Union (commonly referred to as "Brexit"), including currency fluctuations, economic conditions and legal or regulatory changes, any effects of war, terrorism and civil unrest, natural disasters, severe or unseasonable weather conditions or public health crises, increases in labor costs, increases in raw material costs, availability of suitable retail space for expansion, timing of store openings, risks associated with international expansion, seasonal fluctuations in gross sales, the departure of one or more key senior executives, import risks, changes toU.S. and foreign trade policies, including the enactment of tariffs, border adjustment taxes or increases in duties or quotas, the closing or disruption of, or any damage to, any of our distribution centers, our ability to protect our intellectual property rights, risks associated with digital sales, our ability to maintain and expand our digital sales channels, response to new store concepts, our ability to integrate acquisitions, any material disruptions or security breaches with respect to our technology systems, failure of our manufacturers and third-party vendors to comply with our social compliance program, changes in our effective income tax rate (including the uncertainties associated with theU.S. Tax Cuts and Jobs Act), changes in accounting standards and subjective assumptions, regulatory changes and legal matters and other risks identified in our filings with theSEC , including those set forth in Item 1A of our Annual Report on Form 10-K for the fiscal year endedJanuary 31, 2020 , filed onMarch 31, 2020 . We disclaim any intent or obligation to update forward-looking statements even if experience or future changes make it clear that actual results may differ materially from any projected results expressed or implied therein.
Unless the context otherwise requires, all references to the "Company," "we,"
"us" or "our" refer to
Overview
We operate under three reportable segments - Retail, Wholesale and Subscription. Our Retail segment consists of our Anthropologie, Bhldn, Free People,FP Movement , Terrain,Urban Outfitters and Menus & Venues brands. Our Retail segment consumer products and services are sold directly to our customers through our stores, websites, mobile applications, catalogs and customer contact centers and franchised or third-party operated stores and digital businesses. The Wholesale segment consists of our Free People and Urban Outfitters brands that sell through department and specialty stores worldwide, digital businesses and our Retail segment. The Wholesale segment primarily designs, develops and markets apparel, intimates and activewear. Our Subscription segment consists of the Nuuly brand, which is a monthly women's apparel subscription rental service that launched onJuly 30, 2019 . Our fiscal year ends onJanuary 31 . All references to our fiscal years refer to the fiscal years ended onJanuary 31 in those years. For example, our fiscal year 2021 will end onJanuary 31, 2021 .
Impact of the Coronavirus Pandemic
OnMarch 11, 2020 , theWorld Health Organization declared the novel strain of coronavirus (COVID-19) a global pandemic and recommended containment and mitigation measures worldwide, causing public health officials to recommend precautions to mitigate the spread of the virus, including warning against congregating in heavily populated areas, such as malls and shopping centers. OnMarch 14, 2020 , the Company announced that it temporarily closed all stores globally; however, the Company continued to fulfill digital orders from its stores where permitted by local authorities. The Company's distribution and fulfillment centers remained open to support the digital business and the Wholesale segment operations but have done so with additional safety procedures and 22
-------------------------------------------------------------------------------- enhanced cleaning to protect the health of employees. The Company closed its offices and showrooms globally with the exception of location dependent employees. All other corporate and showroom employees are working remotely. The coronavirus pandemic continues to materially impact the Company's operations inthe United States and globally, and related government and private sector responsive actions have and will continue to affect its business operations. Because it is impossible to predict the effect and ultimate impact of the coronavirus pandemic, current financial information may not be necessarily indicative of future operating results and the Company's plans as described below may change. In response to the coronavirus pandemic, the Company has taken many additional measures to protect its financial position and increase financial flexibility during this challenging time period. Those include: • Furloughing a substantial number of store, wholesale and home office associates throughJuly 31, 2020 , with some furloughs resulting in layoffs as of the same date,
• Limiting all new hiring commensurate with the operational needs of the
Company,
• Suspending all performance bonuses for fiscal 2021 and delaying merit
increases untilSeptember 2020 , • Borrowing$220.0 million under its Amended Credit Facility (as defined herein) to further protect its cash reserves, and subsequently repaying$100.0 million onJune 17, 2020 and$120.0 million onSeptember 16, 2020 (see Note 6, "Debt," of the Notes to our Condensed
Consolidated
Financial Statements included in this Quarterly Report on Form 10-Q for additional information), • Reducing capital budget by over$65 million from approximately$260 million to approximately$195 million by delaying or cancelling projects, • Adjusting inventory levels by cancelling or delaying many orders, asking for price concessions on those remaining and maintaining tighter management of inventory overall as stores reopened,
• Reducing all non-payroll expenses, including creative and travel, among
others,
• Extending payment terms for both merchandise and non-merchandise vendor
invoices by 30 days, • Reducing certain occupancy and occupancy related expenses, • Reducing investments in two Company growth initiatives: Nuuly and expansion intoChina , • Temporarily reducing senior leadership compensation throughSeptember 2020 , • Temporarily suspending Board of Directors' cash compensation, which has since been reinstated, and
• Temporarily suspending share repurchases (see Note 9, "Shareholders'
Equity," of the Notes to our Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q for additional information). As a result of the coronavirus pandemic, during the nine months endedOctober 31, 2020 , the Company recorded certain additional reserves and non-cash charges. The Company assessed the value of its inventory in the Retail and Wholesale segments and recorded an increase in inventory obsolescence reserves during the three months endedApril 30, 2020 . As a result of disciplined inventory control and better than planned product performance, during the second and third quarters of fiscal 2021, the Company decreased a portion of its inventory obsolescence reserves. During the three months endedApril 30, 2020 , the Company recorded an increase in allowance for doubtful accounts for Wholesale segment customer accounts receivables as a result of the significant disruption and uncertainty in the wholesale macro environment. During the second and third quarters of fiscal 2021, the Company reduced the allowance for doubtful accounts due to the collection of certain outstanding accounts receivables. Finally, during the three months endedApril 30, 2020 , the Company determined that certain long-lived assets at the Company's retail locations were unable to recover their carrying value primarily due to the impact of the mandated store closures and anticipated reduced store net sales during the remainder of fiscal 2021 as a result of the coronavirus pandemic. These assets were written down to their fair value resulting in impairment charges across 39 retail locations. There were no store impairment charges during the second and third quarters of fiscal 2021. 23
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The following is a summary of net charges recorded during fiscal 2021:
Three Months Three Months Three Months Nine Months $ in thousands Ended Ended Ended Ended April 30, 2020 July 31, 2020 October 31, 2020 October 31, 2020 Inventory obsolescence reserves$ 43,327 $ (21,673 ) $ (5,730 ) $ 15,924 Allowance for doubtful accounts 5,800 (2,200 ) (1,000 ) 2,600 Store impairment 14,528 - - 14,528 As a result of the global coronavirus pandemic, governments inthe United States ,United Kingdom ("U.K."),Canada and various other jurisdictions implemented programs to encourage companies to retain and pay employees that are unable to work or are limited in the work that they can perform in light of closures or a significant decline in sales. As such, the Company qualified for certain of these programs, which partially offset related expenses. The Company recorded the cumulative benefit of the programs implemented bythe United States andCanada in selling, general and administrative expenses during the second and third quarters of fiscal 2021. The Company continued to pay all employees through at leastApril 1, 2020 . OnMarch 31, 2020 , the Company announced it furloughed a substantial number of store, wholesale and home office employees beginningApril 1, 2020 . The furlough period continued throughJuly 31, 2020 , with some furloughs resulting in layoffs as of the same date. Impacted employees continued to receive enrolled benefits during the furlough period. Benefits related to the programs implemented by theU.K. and other European countries were recorded as an offset to store occupancy expenses in cost of sales during the three months endedOctober 31, 2020 . BeginningApril 25, 2020 , the Company started to reopen stores in select states and countries in accordance with local government guidelines. As ofJuly 31, 2020 , substantially all of the Company's stores had reopened and remained open as ofOctober 31, 2020 . As a result of the COVID-19 pandemic, our store operations continue to be impacted by temporary store closures, primarily inEurope andCanada , and reduced customer traffic in reopened store locations globally due in part to local government guidelines that have imposed certain operating restrictions, including capacity limits. The Company cannot reasonably estimate the duration and severity of this pandemic, which has had and may continue to have a material impact on our business. As we have reopened stores, we have followed newly established health protocols, provided personal protective equipment to our employees, and implemented social distancing working practices. Additionally, we are implementing occupancy limits, reducing operating hours, and instituting new cleaning regimens, including enhanced cleaning of high-touch surfaces throughout the day and making hand sanitizer available to our customers and employees. As a result, the Company is planning on incurring incremental costs going forward for personal protective equipment and additional payroll and supply costs associated with social distancing protocols and cleaning regimens we are putting in place in our stores, distribution and fulfillment centers, and offices. As ofOctober 31, 2020 , the Company has not changed its remote work arrangements for its corporate employees. Retail Segment Our Retail segment omni-channel strategy enhances our customers' brand experience by providing a seamless approach to the customer shopping experience. All available Company-owned Retail segment shopping channels are fully integrated, including stores, websites, mobile applications, catalogs and customer contact centers. Our investments in areas such as marketing campaigns and technology advancements are designed to generate demand for the Retail segment omni-channel and not the separate store or digital channels. We manage and analyze our performance based on a single Retail segment omni-channel rather than separate channels and believe that the Retail segment omni-channel results present the most meaningful and appropriate measure of our performance. Our comparable Retail segment net sales data is equal to the sum of our comparable store and comparable digital channel net sales. A store is considered to be comparable if it has been open at least 12 full months, unless it was materially expanded or remodeled within that year or was not otherwise operating at its full capacity within that year due to store specific closures from events such as damage from fire, flood and natural weather events. The Company did not remove stores that were closed due to the coronavirus pandemic from the comparable stores net sales calculations. A digital channel is considered to be comparable if it has been operational for at least 12 full 24 -------------------------------------------------------------------------------- months. Sales from stores and digital channels that do not fall within the definition of comparable store or channel are considered to be non-comparable. Franchise net sales and the effects of foreign currency translation are also considered non-comparable. We monitor Retail segment metrics including customer traffic and average units per transaction at our stores and on our websites and mobile applications. We additionally monitor average unit selling price at our stores and average order value and conversion rates on our websites and mobile applications. We believe that changes in any of these metrics may be caused by a response to our brands' fashion offerings, our marketing campaigns, circulation of our catalogs and an overall growth in brand recognition.Urban Outfitters targets young adults aged 18 to 28 through a unique merchandise mix, compelling store environment, websites and mobile applications and a product offering that includes women's and men's fashion apparel, activewear, intimates, footwear, accessories, home goods, electronics and beauty. A large portion of our merchandise is exclusive toUrban Outfitters , consisting of an assortment of products designed internally and designed in collaboration with third-party brands.Urban Outfitters stores are in street locations in large metropolitan areas and select university communities, specialty centers and enclosed malls that accommodate our customers' propensity not only to shop, but also to congregate with their peers.Urban Outfitters operates websites and mobile applications inNorth America andEurope that capture the spirit of the brand by offering a similar yet broader selection of merchandise as found in its stores, sells merchandise through a franchisee-owned store in theUnited Arab Emirates , and partners with third-party digital businesses to offer a limited selection of merchandise, which is available globally.Urban Outfitters' North American and European Retail segment net sales accounted for approximately 31.7% and 8.2% of consolidated net sales, respectively, for the nine months endedOctober 31, 2020 , compared to 29.4% and 7.7%, respectively, for the comparable period in fiscal 2020. Asian Retail segment net sales accounted for less than 1.0% of consolidated net sales for the nine months endedOctober 31, 2020 and the comparable period in fiscal 2020.The Anthropologie Group consists of the Anthropologie, Bhldn and Terrain brands. Merchandise at the Anthropologie brand is tailored to sophisticated and contemporary women aged 28 to 45. The product assortment includes women's casual apparel, accessories, intimates, shoes, home furnishings, a diverse array of gifts and decorative items and beauty and wellness. The Bhldn brand emphasizes every element that contributes to a wedding. The Bhldn brand offers a curated collection of heirloom quality wedding gowns, bridesmaid frocks, party dresses, assorted jewelry, headpieces, footwear, lingerie and decorations. The Terrain brand is designed to appeal to women and men interested in a creative and sophisticated outdoor living and gardening experience. Merchandise includes lifestyle home, garden and outdoor living products, antiques, live plants, flowers, wellness products and accessories. In addition to individual brand stores, theAnthropologie Group operates expanded format stores that include multiple Anthropologie Group brands, which allows for the presentation of an expanded assortment of products in certain categories.Anthropologie Group stores are located in specialty centers, upscale street locations and enclosed malls.The Anthropologie Group operates websites and mobile applications inNorth America andEurope that capture the spirit of its brands by offering a similar yet broader selection of merchandise as found in its stores, offers catalogs inNorth America andEurope that market select merchandise, most of which is also available in Anthropologie brand stores, sells merchandise through a franchisee-owned store inIsrael , and partners with third-party digital businesses to offer a limited selection of merchandise, which is available globally.The Anthropologie Group's North American and European Retail segment net sales accounted for approximately 35.9% and 1.6% of consolidated net sales, respectively, for the nine months endedOctober 31, 2020 , compared to 38.9% and 1.6%, respectively, for the comparable period in fiscal 2020. Asian Retail segment net sales accounted for less than 1.0% of consolidated net sales for the nine months endedOctober 31, 2020 and the comparable period in fiscal 2020. Free People focuses its product offering on private label merchandise targeted to young contemporary women aged 25 to 30 and provides a unique merchandise mix of casual women's apparel, intimates,FP Movement activewear, shoes, accessories, home products, gifts and beauty and wellness. Free People stores are located in enclosed malls, upscale street locations and specialty centers. We opened oneFP Movement store during the three months endedOctober 31, 2020 and expect to open additional stores in fiscal 2021 and thereafter to further capitalize on the growth opportunity and unique position thatFP Movement has in the fitness and wellness space. Free People operates websites and mobile applications inNorth America ,Europe andAsia that capture the spirit of the brand by offering a similar yet broader selection of merchandise as found in its stores, as well as substantially all of the Free People wholesale offerings. Free People also offers a catalog that markets select merchandise, most of 25 -------------------------------------------------------------------------------- which is also available in our Free People stores, and partners with third-party digital businesses to offer a limited selection of merchandise, which is available globally. Free People's North American Retail segment net sales accounted for approximately 15.0% of consolidated net sales for the nine months endedOctober 31, 2020 , compared to approximately 12.5% for the comparable period in fiscal 2020. European and Asian Retail segment net sales each accounted for less than 1.0% of consolidated net sales for the nine months endedOctober 31, 2020 and the comparable period in fiscal 2020. The Menus & Venues brand focuses on a dining experience that provides excellence in food, beverage and service. The Menus & Venues brand net sales accounted for less than 1.0% of consolidated net sales for the nine months endedOctober 31, 2020 and the comparable period in fiscal 2020.
Net sales from the Retail segment accounted for approximately 93.8% of
consolidated net sales for the nine months ended
Store data for the nine months ended
January 31, Stores Stores October 31, 2020 Opened Closed 2020Urban Outfitters United States 177 4 (4 ) 177 Canada 17 - - 17 Europe 54 2 - 56 Urban Outfitters Global Total 248 6 (4 ) 250 Anthropologie Group United States 200 1 - 201 Canada 11 - - 11 Europe 20 2 - 22 Anthropologie Group Global Total 231 3 - 234 Free People United States 134 3 (1 ) 136 Canada 6 - - 6 Europe 4 - - 4 Free People Global Total 144 3 (1 ) 146 Menus & Venues United States 11 - - 11 Menus & Venues Total 11 - - 11 Total Company-Owned Stores 634 12 (5 ) 641 Franchisee-Owned Stores (1) 7 - (5 ) 2 Total URBN 641 12 (10 ) 643
(1) Franchisee-owned stores are located in
The Company has agreed with its Israeli franchise partner to end franchise
store operations inIsrael . The Company closed fourUrban Outfitters franchisee-owned stores and one Free People franchisee-owned store in the nine months endedOctober 31, 2020 , and closed the one remaining
franchisee-owned store in
to close the franchisee-owned store in theUnited Arab Emirates . 26
-------------------------------------------------------------------------------- Selling square footage by brand as ofOctober 31, 2020 and 2019 was as follows: October 31, October 31, 2020 2019 Change Selling square footage (in thousands): Urban Outfitters 2,227 2,223 0.2 % Anthropologie Group 1,795 1,790 0.3 % Free People 327 322 1.4 % Total URBN (1) 4,349 4,335 0.3 %
(1) Menus & Venues restaurants and franchisee-owned stores are not included
in selling square footage.
We plan for future store growth for all three brands to come from expansion domestically and internationally, which may include opening stores (including standaloneFP Movement stores) in new and existing markets or entering into additional franchise or joint venture agreements. We plan for future digital channel growth to come from expansion domestically and internationally.
Projected openings and closings for fiscal 2021 are as follows:
January 31, Projected Projected January 31, 2020 Openings Closings 2021 Urban Outfitters 248 8 (9 ) 247 Anthropologie Group 231 7 (1 ) 237 Free People 144 6 (1 ) 149 Menus & Venues 11 - - 11 Total Company-Owned Stores 634 21 (11 ) 644 Franchisee-Owned Stores 7 - (6 ) 1 Total URBN 641 21 (17 ) 645 Wholesale Segment Our Wholesale segment consists of the Free People and Urban Outfitters brands that sell through approximately 2,300 department and specialty stores worldwide, third-party digital businesses and our Retail segment. The Wholesale segment primarily designs, develops and markets young women's contemporary casual apparel, intimates,FP Movement activewear and shoes under the Free People brand and the BDG apparel collection under the Urban Outfitters brand. The Anthropologie brand exited the wholesale business in the third quarter of fiscal 2021. Our Wholesale segment net sales accounted for approximately 5.5% of consolidated net sales for the nine months endedOctober 31, 2020 , compared to 9.0% for the comparable period in fiscal 2020.
Subscription Segment
Our Subscription segment consists of the Nuuly brand, which is a monthly women's apparel subscription rental service that launched onJuly 30, 2019 . For a monthly fee, Nuuly subscribers can select rental product from a wide selection of the Company's own brands, third-party labels and one-of-a-kind vintage pieces via a custom-built, digital platform. Subscribers select their products each month, wear them as often as they like, and then swap into new products the following month. Subscribers are also able to purchase the rented product. Our Subscription segment net sales accounted for less than 1.0% of consolidated net sales for the nine months endedOctober 31, 2020 and the comparable period in fiscal 2020.
Critical Accounting Policies and Estimates
Our Condensed Consolidated Financial Statements have been prepared in accordance
with generally accepted accounting principles in
27 --------------------------------------------------------------------------------
make estimates and assumptions that affect the reported amounts of assets, liabilities, net sales and expenses during the reporting period.
Our senior management has reviewed the critical accounting policies and estimates with the Audit Committee of our Board of Directors. Our significant accounting policies are described in Note 2, "Summary of Significant Accounting Policies," in the Notes to our Consolidated Financial Statements for the fiscal year endedJanuary 31, 2020 , which are included in our Annual Report on Form 10-K filed with theSEC onMarch 31, 2020 . Critical accounting policies are those that are most important to the portrayal of our financial condition, results of operations and cash flows and require management's most difficult, subjective and complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain. If actual results were to differ significantly from estimates made, the reported results could be materially affected. Other than the impact of the coronavirus pandemic on our inventory obsolescence reserves in the Retail and Wholesale segments, the allowance for doubtful accounts on our Wholesale segment accounts receivable and the obsolescence reserves on our Subscription segment rental product, we are not currently aware of any reasonably likely events or circumstances that would cause our actual results to be materially different from our estimates. There have been no significant changes to our critical accounting policies during the nine months endedOctober 31, 2020 .
Results of Operations
As a Percentage of
As a result of the coronavirus pandemic, our stores were closed for a portion of the first half of fiscal 2021 (see further details under Impact of the Coronavirus Pandemic above). In addition to lost revenues, we incurred expenses that were not commensurate with the current level of sales. As a result, comparisons of expense ratios and year-over-year trends were impacted in a meaningful way. The following table sets forth, for the periods indicated, the percentage of our net sales represented by certain income statement data and the change in certain income statement data from period to period. This table should be read in conjunction with the discussion that follows: Three Months Ended Nine Months Ended October 31, October 31, 2020 2019 2020 2019 Net sales 100.0 % 100.0 % 100.0 % 100.0 % Cost of sales (excluding store impairment) 66.7 67.5 75.1 67.8 Store impairment - - 0.6 - Gross profit 33.3 32.5 24.3 32.2 Selling, general and administrative expenses 23.1 24.9 25.6 25.3 Income (loss) from operations 10.2 7.6 (1.3 ) 6.9 Other (loss) income, net (0.1 ) 0.1 (0.1 ) 0.2 Income (loss) before income taxes 10.1 7.7 (1.4 ) 7.1 Income tax expense (benefit) 2.2 2.1 (0.2 ) 1.8 Net income (loss) 7.9 % 5.6 % (1.2 ) % 5.3 %
Three Months Ended
2019 Net sales in the third quarter of fiscal 2021 were$969.6 million , compared to$987.5 million in the third quarter of fiscal 2020. The$17.9 million decrease was attributable to a$21.1 million , or 23.8%, decrease in Wholesale segment net sales and a$1.5 million , or 0.2%, decrease in Retail segment net sales, partially offset an increase in Subscription segment net sales of$4.7 million . Retail segment net sales for the third quarter of fiscal 2021 accounted for 92.4% of total net sales compared to 90.9% of total net sales in the third quarter of fiscal 2020. The decrease in our Retail segment net sales during the third quarter of fiscal 2021 was due to a decrease of$4.0 million in Retail segment comparable net sales, partially offset by an increase of$2.5 million in non-comparable net sales, including the net impact of store openings and closings since the prior comparable period and 28
-------------------------------------------------------------------------------- the impact of foreign currency translation. Retail segment comparable net sales increased 17.3% at Free People and 3.7% atUrban Outfitters and decreased 9.3% at theAnthropologie Group . Retail segment comparable net sales declined 1% each in bothNorth America andEurope and were offset by an increase inAsia . Retail segment comparable net sales were flat as a result of negative comparable store net sales driven by lower store productivity and reduced store traffic as a result of the coronavirus pandemic, offset by double-digit growth in the digital channel. Negative comparable store net sales resulted from a decrease in store traffic, transactions and average unit selling price, while units per transaction increased. The digital channel net sales increase was driven by an increase in conversion rate and sessions, while average order value and units per transaction decreased. The decrease in non-comparable net sales was primarily due to lower store productivity and reduced store traffic as a result of the coronavirus pandemic at the 31 new Company-owned stores and restaurants opened and 12 Company-owned stores and restaurants closed since the prior comparable period. The decrease in Wholesale segment net sales in the third quarter of fiscal 2021, as compared to the third quarter of fiscal 2020, was primarily due to a 23.0% decrease in sales for the Free People brand, due to most of the brand's wholesale partners having reduced customer demand during the quarter. The segment decrease was also due to a decrease of$4.5 million in Anthropologie Home sales due to the brand's exit of the wholesale business in the third quarter of fiscal 2021, partially offset by an increase of$2.4 million in Urban Outfitters BDG sales. Gross profit percentage for the third quarter of fiscal 2021 increased to 33.3% of net sales, from 32.5% of net sales in the comparable quarter in fiscal 2020. Gross profit increased to$322.9 million in the third quarter of fiscal 2021 from$321.1 million in the third quarter of fiscal 2020. The increase in gross profit percentage in the third quarter was due in part to historically low merchandise markdown rates in the Retail segment. The historically low Retail segment markdown rate was driven by improvement at all three brands, led primarily by theUrban Outfitters and Free People brands. The Wholesale segment also had improved merchandise margins due to lower discounts and allowances. Additionally, gross profit improved as a result of the benefits associated with negotiated rent concessions with landlords and European government assistance programs. These improvements were partially offset by an increase in delivery and logistics expense primarily due to the penetration of the digital channel. Total inventory atOctober 31, 2020 as compared toOctober 31, 2019 , decreased by$42.3 million , or 8.0%, to$489.2 million . The decrease in total inventory was primarily due to an 11% decrease in comparable Retail segment inventory at cost. Selling, general and administrative expenses decreased by 8.7%, to$224.4 million , in the third quarter of fiscal 2021, compared to$245.8 million in the third quarter of fiscal 2020. Selling, general and administrative expenses as a percentage of net sales decreased in the third quarter of fiscal 2021 to 23.1% of net sales, compared to 24.9% of net sales for the third quarter of fiscal 2020. The leverage and decrease in selling, general and administrative expenses for the three months endedOctober 31, 2020 , was primarily related to disciplined store payroll management and overall expense control measures. Digital marketing expenses grew during the quarter to support strong digital channel sales and customer growth. Income from operations was 10.2% of net sales, or$98.5 million , for the third quarter of fiscal 2021 compared to 7.6% of net sales, or$75.3 million , for the third quarter of fiscal 2020. Our effective tax rate for the third quarter of fiscal 2021 was 21.4% compared to 26.6% in the third quarter of fiscal 2020. The change in effective tax rate for the three months endedOctober 31, 2020 was primarily driven by the year-to-date operating loss compared to operating income in the prior year period.
Nine Months Ended
2019 Net sales for the nine months endedOctober 31, 2020 were$2.36 billion , compared to$2.81 billion in the comparable period of fiscal 2020. The$452.9 million decrease was attributable to a$344.1 million , or 13.4%, decrease in Retail segment net sales and a$124.4 million , or 49.0%, decrease in Wholesale segment net sales, partially offset by an increase in Subscription segment net sales of$15.6 million . Retail segment net sales for the nine months endedOctober 31, 2020 accounted for 93.8% of total net sales compared to 90.9% of total net sales in the nine months endedOctober 31, 2019 . 29 -------------------------------------------------------------------------------- The decrease in our Retail segment net sales during the first nine months of fiscal 2021 was due to a decrease of$315.6 million , or 12.8%, in Retail segment comparable net sales, and a decrease of$28.5 million in non-comparable net sales, including the net impact of store openings and closings since the prior comparable period and the impact of foreign currency translation. Retail segment comparable net sales increased 4.8% at Free People and decreased 8.3% atUrban Outfitters and 21.6% at theAnthropologie Group . Retail segment comparable net sales decreased in bothNorth America andEurope . The decrease in Retail segment comparable net sales was driven by negative comparable store net sales due to mandated store closures as a result of the coronavirus pandemic and lower store productivity once opened, partially offset by double-digit growth in the digital channel. Negative comparable store net sales resulted from a decrease in store traffic, transactions and average unit selling price, while units per transaction increased. The digital channel net sales increase was driven by an increase in conversion rate and sessions, while average order value and units per transaction decreased. The decrease in non-comparable net sales was primarily due to the store closures and lower store productivity as a result of the coronavirus pandemic at the 38 new Company-owned stores and restaurants opened and 17 Company-owned stores and restaurants closed since the prior comparable period. The decrease in Wholesale segment net sales in the first nine months of fiscal 2021, as compared to the first nine months of fiscal 2020, was primarily due to a 49.3% decrease in sales for the Free People brand, due to most of the brand's wholesale partners having a meaningful portion of their businesses closed during the nine month period and lower customer demand once reopened. The segment decrease was also due to a decrease of$7.8 million in Anthropologie Home sales due to the brand's exit of the wholesale business in the third quarter of fiscal 2021 and the impact of the coronavirus pandemic on the brand's wholesale partners' operations, partially offset by an increase of$2.5 million in Urban Outfitters BDG sales. Gross profit percentage for the first nine months of fiscal 2021 decreased to 24.3% of net sales, from 32.2% of net sales in the comparable period in fiscal 2020. Gross profit decreased to$572.8 million for the first nine months of fiscal 2021 from$906.0 million in the comparable period in fiscal 2020. The decrease in gross profit percentage was primarily driven by an increase in delivery and logistics expense primarily due to penetration of the digital channel, followed by store occupancy expense rate deleverage. The deleverage in store occupancy expense was due to lower store net sales as a result of mandated store closures as well as lower store traffic once reopened due to the COVID-19 pandemic. Additionally, during the nine months endedOctober 31, 2020 , the Company recorded a$15.9 million year-over-year increase in inventory obsolescence reserves and a$14.5 million store impairment charge. Selling, general and administrative expenses decreased by$109.1 million , or 15.3%, to$603.6 million in the first nine months of fiscal 2021, compared to the first nine months of fiscal 2020. Selling, general and administrative expenses as a percentage of net sales increased in the first nine months of fiscal 2021 to 25.6% of net sales, compared to 25.3% of net sales for the first nine months of fiscal 2020. The deleverage was primarily driven by an increase in digital marketing and other expenses in order to support strong digital channel sales and customer growth partially offset by disciplined store payroll management and other expense control measures. The decrease in selling, general and administrative expenses for the nine months endedOctober 31, 2020 , was primarily due to disciplined store payroll management, overall expense control measures and the benefit of COVID-19 related government relief packages. Loss from operations was 1.3% of net sales, or$30.8 million , for the first nine months of fiscal 2021 compared to income from operations of 6.9% of net sales, or$193.4 million , for the first nine months of fiscal 2020. Our effective tax rate for the first nine months of fiscal 2021 was a benefit of 14.8% compared to an expense of 25.8% in the first nine months of fiscal 2020. The change in the effective tax rate for the nine months endedOctober 31, 2020 was primarily driven by the year-to-date operating loss compared to operating income in the prior year period.
Liquidity and Capital Resources
Cash, cash equivalents and marketable securities were$634.3 million as ofOctober 31, 2020 , as compared to$530.4 million as ofJanuary 31, 2020 and$420.9 million as ofOctober 31, 2019 . During the first nine months of fiscal 2021, we generated$214.7 million in cash from operations, invested$89.2 million in property and equipment and repurchased$7.0 million of common shares under our share repurchase programs. The shares repurchased 30 -------------------------------------------------------------------------------- during the first nine months of fiscal 2021 were prior to the known spread of the coronavirus pandemic inthe United States , which forced the Company to close its stores for an extended period of time. Additionally, during the first nine months of fiscal 2021, we had borrowings of$220.0 million under our Amended Credit Facility to further protect our cash reserves and subsequently repaid the entire$220.0 million byOctober 31, 2020 . Our working capital was$424.7 million atOctober 31, 2020 compared to$414.6 million atJanuary 31, 2020 and$402.0 million atOctober 31, 2019 . During the last two years, we have satisfied our cash requirements primarily through our cash flow from operating activities and additionally in the first nine months of fiscal 2021, through our borrowings. Our primary uses of cash have been to fund business operations, purchase inventory, expand our home offices and fulfillment centers, open new stores and repurchase our common shares.
Cash Flows from Operating Activities
Cash flows from operating activities during the first nine months of fiscal 2021 was a cash inflow of$214.7 million compared to$121.4 million in the first nine months of fiscal 2020. For both periods, our major source of cash from operations was merchandise sales and our primary outflow of cash from operations was for the payment of operational costs. The period over period increase in cash flows from operations was primarily due to an increase in accounts payable and accrued expenses, accrued compensation and other current liabilities due to timing of payments, in addition to decreased inventory levels, partially offset by lower merchandise sales in the first nine months of fiscal 2021 as a result of store closures and lower store productivity caused by the coronavirus pandemic. Although the Company's stores were closed for part of fiscal 2021, the Company continued to incur various store operational costs, such as employee costs and costs for a large portion of its regional and store management teams despite store closures and reduced sales during the coronavirus pandemic.
Cash Flows from Investing Activities
Cash flows from investing activities during the first nine months of fiscal 2021 was a cash inflow of$201.9 million compared to a cash outflow of$87.8 million in the first nine months of fiscal 2020. Net liquidations of our marketable securities portfolio in the first nine months of fiscal 2021 were primarily to preserve financial flexibility and maintain liquidity in response to the coronavirus pandemic. Cash used in investing activities in fiscal 2020 primarily related to purchases of marketable securities and property and equipment, partially offset by the sales and maturities of marketable securities. Cash paid for property and equipment in the first nine months of fiscal 2021 and 2020 was$89.2 million and$171.1 million , respectively, which was primarily used to expand our fulfillment center network in both periods.See Capital and Operating Expenditures for further discussion of the Company's plans to reduce planned capital expenditures for the remainder of fiscal 2021 in response to the coronavirus pandemic.
Cash Flows from Financing Activities
Cash flows from financing activities during the first nine months of fiscal 2021 was a cash outflow of$10.8 million compared to a cash outflow of$222.0 million in the first nine months of fiscal 2020. Cash used in financing activities in the first nine months of fiscal 2021 primarily related to$7.0 million of repurchases of our common shares under our share repurchase program. The shares repurchased during the first nine months of fiscal 2021 were prior to the known spread of the coronavirus pandemic inthe United States , which forced the Company to close its stores for an extended period of time. The Company has since temporarily suspended share repurchase activity under its programs. Additionally, during the first nine months of fiscal 2021, we had borrowings of$220.0 million and subsequent repayments of$220.0 million under our Amended Credit Facility. Cash used in financing activities in the first nine months of fiscal 2020 primarily related to$217.4 million of repurchases of our common shares under our share repurchase program.
Credit Facilities
See Note 6, "Debt," of the Notes to our Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q for additional information regarding the Company's debt.
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Capital and Operating Expenditures
With the additional measures in place noted above under Impact of the Coronavirus Pandemic, during fiscal 2021, we plan to complete construction of a new omni-channel fulfillment center inEurope , with the remaining material handling equipment to be purchased and installed during fiscal 2021 for full operation in fiscal 2022, start construction on a new omni-channel fulfillment center inthe United States , open approximately 21 new Company-owned retail locations, expand or relocate certain existing retail locations, invest in new products, markets and brands, purchase inventory for our operating segments at levels appropriate to maintain our planned sales, upgrade our systems, improve and expand our digital capabilities, invest in omni-channel marketing when appropriate and may repurchase common shares. We believe that our new brand initiatives, new store openings, merchandise expansion programs, international growth opportunities and our marketing, social media, website and mobile initiatives are significant contributors to our Retail segment sales. All fiscal 2021 capital expenditures are expected to be financed by cash flow from operating activities and existing cash and cash equivalents. We believe that our new store investments generally have the potential to generate positive cash flow within a year; however, the impact of the coronavirus pandemic may result in a slightly longer timeframe. We may also enter into one or more acquisitions or transactions related to the expansion of our brand offerings, including additional franchise and joint venture agreements. We believe that our existing cash and cash equivalents, availability under our current credit facilities and future cash flows provided by operations will be sufficient to fund these initiatives.
Share Repurchases
See Note 9, "Shareholders' Equity," of the Notes to our Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q for additional information regarding the Company's share repurchases.
Off-Balance Sheet Arrangements
As of and for the nine months endedOctober 31, 2020 , we were not party to any material off-balance sheet arrangements that are reasonably likely to have a current or future effect on our financial condition, revenues, expenses, results of operations, liquidity, capital expenditures or capital resources.
Other Matters
See Note 1, "Basis of Presentation," Recent Accounting Pronouncements, of the Notes to our Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q for a description of recent accounting pronouncements.
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