FORWARD-LOOKING STATEMENTS DISCLAIMER





This Quarterly Report on Form 10-Q contains forward-looking statements that
involve risks and uncertainties. If used in this report, the words "anticipate,"
"believe," "estimate," "intend," and other words or phrases of similar import
are intended to identify forward-looking statements. You should not place undue
reliance on these forward-looking statements. Our actual results could differ
materially from those anticipated in the forward-looking statements for many
reasons, including the risks described in our annual report on Form 10-K and
other reports we file with the Securities and Exchange Commission. Although we
believe the expectations reflected in the forward-looking statements are
reasonable, they relate only to events as of the date on which the statements
are made. We do not intend to update any of the forward-looking statements after
the date of this report to conform these statements to actual results or to
changes in our expectations, except as required by law.



This discussion and analysis should be read in conjunction with the unaudited
interim condensed consolidated financial statements and the notes thereto
included in this report, and our annual report on Form 10-K for the fiscal year
ended December 31, 2020, filed on March 30, 2021, including the audited
consolidated financial statements and the notes contained therein.



Name Change


Effective on June 26, 2019 we changed our corporate name from Payment Data Systems, Inc. to Usio, Inc.





Overview



We provide integrated electronic payment processing services to merchants and
businesses, including all types of Automated Clearing House, or ACH processing,
credit card, PINless debit, prepaid card and debit card-based processing
services. Through Akimbo, under the domain name www.akimbocard.com, we offer
MasterCard prepaid cards to consumers for use as a tool to stay on budget, to
manage allowances, and to share money with family and friends. We have further
developed our Akimbo platform to include Akimbo Now for businesses, Akimbo Gift
for consumers and support for Apple Pay®, Android Pay™ and Samsung Pay™.  With
the acquisition of the assets of IMS in December 2020, we now offer additional
services relating to electronic bill presentment, document composition, document
decomposition and printing and mailing services.



During the first quarter of 2021, the volume of credit card transactions
processed increased by 108% versus the first quarter of 2020.  The amount of
credit card dollars processed during the first quarter of 2021 increased by
60% compared to the same time period in 2020. Both credit card transactions
processed and dollars processed were the highest in our history.  The continued
growth in credit card metrics was primarily attributable to our card processing
growth initiatives with the Integrated Payments (Payment Facilitation) segment
due to increased penetration of multiple industries including healthcare and
legal.



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ACH (eCheck) transaction volumes during the first quarter of 2021 increased by
37% compared to the first quarter of 2020. Returned check transactions processed
during the first quarter of 2021 increased by 24% compared to the first quarter
of 2020.  The increases in eCheck transactions and returned check transactions
were primarily attributable to higher volumes of activity.



Prepaid card load volume during the first quarter of 2021 increased by
105% compared to the first quarter of 2020. Prepaid card transaction volumes
during the first quarter of 2021 increased by 89% compared to the first quarter
of 2020. These increases occurred primarily due to the continued implementation
and sales of many prepaid government assistance programs including organizations
such as Greater Washington Community Foundation (Washington DC Program), United
Way of Central and Northeastern Connecticut, Mayor's Fund for Los Angeles, New
York Immigration Coalition, One Fair Wage, Inc., Dorcas International of Rhode
Island, National Domestic Workers Alliance, Alliance for Open Society
International (City of Baltimore) and Compton Community Development Corporation
(Compton Pledges Guaranteed Income Program).



Total dollars processed for the first quarter of 2021 were $1.870 billion compared to $877 million in the first quarter of 2020.





Critical Accounting Policies



Our management's discussion and analysis of our financial condition and results
of operations is based upon our interim condensed consolidated financial
statements, which have been prepared in accordance with U.S. generally accepted
accounting principles. The preparation of these financial statements requires us
to make estimates and judgments that affect the reported amounts of assets,
liabilities, revenues and expenses, and related disclosure of contingent assets
and liabilities. On an ongoing basis, we evaluate our estimates, including those
related to the reported amounts of revenues and expenses, bad debt, investments,
intangible assets, income taxes, and contingencies and litigation. We base our
estimates on historical experience and on various other assumptions that are
believed to be reasonable under the circumstances, the results of which form the
basis for making judgments about the carrying values of assets and liabilities
that are not readily apparent from other sources. Actual results could differ
from these estimates under different assumptions or conditions. We consider the
accounting policies described in Note 1 to the Notes to the Interim Condensed
Consolidated Financial Statements to be critical because the nature of the
estimates or assumptions is material due to the levels of subjectivity and
judgment necessary to account for highly uncertain matters or the susceptibility
of such matters to change or because the impact of the estimates and assumptions
on financial condition or operating performance is material.



For a summary of Critical Accounting Policies, please refer to the Notes to Interim Condensed Consolidated Financial Statements, Note 1, Basis of Presentation.





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Results of Operations



Revenues


Our revenues are principally derived from providing integrated electronic payment services to merchants and businesses, including credit and debit card-based processing services and transaction processing via the Automated Clearing House, or ACH, network and the program management and processing of prepaid debit cards.





                                                          Three Months Ended March 31,
                                               2021            2020          $ Change        % Change

ACH and complementary service revenue $ 3,078,456 $ 2,237,746 $ 840,710

           37.6 %
Credit card revenue                           5,723,709       4,982,658         741,051           14.9 %
Prepaid card services revenue                   886,576         551,275         335,301           60.8 %
Output solutions revenue                      3,772,809               -       3,772,809          100.0 %
Total Revenue                              $ 13,461,550     $ 7,771,679     $ 5,689,871           73.2 %




Revenues for the quarter ended March 31, 2021 increased by 73.2% to
$13.5 million, as compared to $7.8 million for the quarter ended March 31, 2020.
Excluding the impact of the Output Solutions revenues, the organic growth was
24.6% versus the same period last year. The revenue increases were across all
business lines including incremental revenues from our Output Solutions plus
double-digit gains in our other business lines as referenced above.  During the
first quarter we saw a strong rebound in our ACH and complementary service
category which was a reversal of recent negative trends.



Cost of Services



Cost of services includes the cost of personnel dedicated to the creation and
maintenance of connections to third-party payment processors and the fees paid
to such third-party providers for electronic payment processing services.
Through our contractual relationships with our payment processors and sponsoring
banks, we process ACH and debit, credit or prepaid card transactions on behalf
of our customers and their consumers. We pay volume-based fees for debit,
credit, ACH and prepaid transactions initiated through these processors or
sponsoring banks, and pay fees for other transactions such as returns, notices
of change to bank accounts and file transmission. Cost of service fees also
include fees paid to referral agents and partners.



Cost of services increased by 81% to $10.6 million for the quarter ended March
31, 2021, as compared to $5.8 million for the same period in the prior year. The
increase in the three month period ended March 31, 2021, as compared to the same
period in the prior year, was primarily due to the incremental Output Solutions
business plus the cost of goods sold component of double-digit revenue growth in
each of our business lines.



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Gross Profit



Gross profit is the net profit existing after the cost of services. Gross
profits increased by 51% to $2.9 million for the quarter ended March 31, 2021,
as compared to $1.9 million for the same period in the prior year. The
increase in gross profit for the quarter ended March 31, 2021, as compared to
the same period in the prior year, was primarily a result of incremental profits
from our Output Solutions business plus profits associated with our double-digit
revenue growth in our other business lines.



Stock-based Compensation



Stock-based compensation expenses increased to $327,715 for the quarter ended
March 31, 2021 as compared to $287,710 for the quarter ended March 31, 2020. The
increase was attributable to our stock grant on April 1, 2020 and incremental
stock awards associated with the IMS acquisition.



Other Selling, General and Administrative Expenses





Other selling, general and administrative expenses (SG&A) increased to $2.7
million for the quarters ended March 31, 2021 as compared to $2.1 million in the
prior year.  The increase in other SG&A reflects our continued investment in our
prepaid and PayFac growth initiatives and incremental SG&A expenses associated
with the Output Solutions line of business.



Depreciation and Amortization

Depreciation and amortization totaled $0.6 million and $0.4 million for the quarters ended March 31, 2021 and March 31, 2020, respectively. The incremental expense was associated with the amortization of the IMS customer list asset.





Other Income (Expense)



Other income was $2,467 for the quarter ended March 31, 2021 compared to other
income of $11,844 for the quarter ended March 31, 2020.  Lower interest-bearing
merchant reserves and lower interest rates drove the lower other income.



Net Loss


We reported a net loss of $0.7 million for the quarter ended March 31, 2021, as compared to a net loss of $0.8 million for the same period in the prior year.





We may incur future operating losses. To regain and sustain profitability, we
must, among other things, incrementally grow and maintain our customer base,
sell our ACH, credit card, prepaid product offerings and output solutions
offerings to existing and new customers, implement successful marketing
strategies, maintain and upgrade our technology and transaction-processing
systems, provide superior customer service, respond to competitive developments,
attract, retain and motivate personnel, and respond to unforeseen industry
developments among other factors.



We believe that our success will depend in large part on our ability to (a) grow
revenues, (b) manage our operating expenses, (c) add quality customers to our
client base, (d) meet evolving customer requirements, (e) adapt to technological
changes in an emerging market, and (f) assimilate current and future
acquisitions of companies and customer portfolios. We continue to invest in our
sales force and technology platforms to drive revenue growth. In particular, we
are focused on growing our ACH merchants, adding new software integrators and
providing incremental services to existing merchants. In addition to our
near-term growth opportunities, we are focused on leveraging and optimizing the
infrastructure of the organization allowing expansion of our payment processing
capabilities without significantly increasing our operating costs.



Liquidity and Capital Resources

At March 31, 2021, we had $4.3 million of cash and cash equivalents, as compared to $5.0 million of cash and cash equivalents at December 31, 2020.

On July 1, 2020, Topline Capital Partners, LP purchased 1,796,407 unregistered shares of common stock at an offering price of $1.67 per share in a private offering. The gross proceeds to us from the private offering were $3.0 million.





On September 25, 2020, we entered into a placement agency agreement with
Ladenburg Thalmann & Company Inc. for the issuance and sale of an aggregate of
4,705,883 shares of common stock at an offering price of $1.70 per share in a
public offering. We agreed to pay Ladenburg a cash fee of equal to $0.12325 per
share of common stock sold in the offering as well as legal fees and expenses of
up to $100,000. The net proceeds to the Company from the public offering were
$7.4 million, after deducting the offering expenses and fees payable by the
Company.



Cash Flows



We reported a net loss of $0.7 million for the quarter ended March 31, 2021. At
March 31, 2021, we had an accumulated deficit of $65.8 million. Additionally, we
had working capital of $5.6 million at March 31, 2021 and December 31, 2020,
respectively.



Net cash provided by operating activities, including merchant reserve funds,
prepaid card load assets, customer deposits and net lease assets was
$10.5 million and net cash used by operating activities of $1.7 million for
the three months ended March 31, 2021 and March 31, 2020, respectively.
Excluding merchant reserves, prepaid card load assets, customer deposits and
lease right-of-use assets and liabilities, our cash used by operating activities
was $0.6 million and $0.2 million for the three months ended March 31, 2021 and
March 31, 2020, respectively. We continue to invest resources and infrastructure
in our prepaid and PayFac integrated payments growth initiatives to achieve
scale in these business lines.



Net cash used by investing activities was $274,467 and $152,654 for the three months ended March 31, 2021 and March 31, 2020, respectively. The primary drivers of the capital expenditures were development costs associated with internal use software capitalization.


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Net cash provided from financing activities for the three months ended March 31,
2021 and March 31, 2020 was $0.1 million and $26,629, respectively.  The
2021 cash provided from financing activities was primarily a result of proceeds
from our equipment loan.


Material Trends and Uncertainties





The ongoing COVID-19 pandemic has had a notable impact on general economic
conditions, including but not limited to the temporary closures of many
businesses, "shelter in place" and other governmental regulations, reduced
consumer spending due to both job losses and other effects attributable to the
COVID-19 pandemic. There remain many uncertainties as a result of the
pandemic. As a result of the spread of COVID-19, economic uncertainties could
continue to impact our operations. Any potential incremental financial impact is
unknown at this time.



At this time, certain states are reducing mandated operating restrictions and
efforts are underway to provide vaccinations to as many people as possible.
During 2020 and 2021, the government issued several rounds of COVID-19 relief
and stimulus payments and other programs to stimulate economic activity and
facilitate an economic recovery.



Our business was initially adversely affected as doctor's offices, dental
offices, veterinarian offices and non-bank consumer lending accounts were
ordered closed in connection with curbing the spread of the pandemic.   As these
doctors, dental and veterinarian offices re-opened, these businesses quickly
recovered and returned to levels higher than pre-COVID.   Consumer lending
merchants were adversely affected by COVID relief payments made during the
pandemic and the pause placed on past due amounts owed.   The level of activity
for consumer lending merchants has not returned to pre-COVID levels.  We
received an increase in revenues in our prepaid business line, as we were able
to work in conjunction with major cities across the U.S. to use our prepaid
debit cards to facilitate the transfer of money via our debit cards from city
foundations to the local residents in need of financial assistance.



The impacts and recovery from the COVID-19 pandemic are still a work in
process.  To date, we have not been impacted in the magnitude that other payment
processors were, as our customer base had limited exposure to retail facing
businesses.   Within that framework, we will continue to monitor the overall
impact on our operations and take necessary steps to ensure the safety of our
employees and the well-being of our customers.



Off-Balance Sheet Arrangements





We currently have no off-balance sheet arrangements that have or are reasonably
likely to have a current or future material effect on our financial condition,
changes in financial condition, revenues or expenses, results of operations,
liquidity, capital expenditures or capital resources.

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