Verint : FYE25 Second Quarter Conference Call

FYE25 Second Quarter Conference Call

The CX Automation Leader

Delivering AI Business Outcomes NOW

September 4, 2024

Q2 FYE25 Earnings Call Topics

Strong AI Momentum in Q2 with AI Bookings Increasing >40% Year-over-Year

Q2 Bundled SaaS Revenue Growth Accelerates to 15% Year-over-Year, Driven by AI

Verint Customers Report Strong AI Business Outcomes, Now

On Track to Achieve FYE25 Guidance

• 2024 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. ("Verint"), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.

Very Large TAM and Early-Stage Opportunity

Brands Spend $2 Trillion Annually on CX Workforce

Increasing Agent Capacity

Elevating CX

Automating CX Workflows

'AI Business Outcomes, Now'TM - Resonating Well With Customers

• 2024 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. ("Verint"), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.

Verint Delivers Tangible 'AI Business Outcomes, Now'

Strong Competitive Differentiation

Verint

Da Vinci AI

"The Bot

Factory"

Verint

Workflows

"AI to Agents'

Fingertips"

Verint

Data Hub

"The Bot

Gym"

• 2024 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. ("Verint"), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.

Verint Customers' AI Journey

Launched	Since That Time,	Today, Customers
Customers Purchased
Verint AI Platform	Report Strong AI
Bots at Initial
One Year Ago	Business Outcomes
Consumption Levels

Over 50% of our Largest Customers Have Purchased At Least One Bot Significant Opportunity for Consumption Growth and Bot Expansion

Note: Largest Customers are defined as customers with more than $1 million ARR

• 2024 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. ("Verint"), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.

Customers Reporting Strong AI Business Outcomes

• 2024 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. ("Verint"), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.

Strong AI Business Outcomes Drive Verint's Growth

Case Study: Leading Healthcare Company Deploys Multiple Bots

Customer AI Journey Drives

Verint ARR Growth

$10.7

2x

$5.3 Increase

Q2 FYE24

Q2 FYE25

Customer AI Journey

Wrap-Up Bot Example

January 2024: Initial 300 Agent Deployment

July 2024: Increased to 30,000 Agent Deployment

Increases Agent Capacity by the Equivalent of

$70 Million

Note: Millions of USD

• 2024 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. ("Verint"), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.

Large Wins from World's Leading Brands

• 2024 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. ("Verint"), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.

Insurer Deploys Five Bots at Initial Consumption Level

Q2 Win Case Study: $5 Million Order

3,000 Agent Contact Center

Five Bots Initially Purchased for 600 Agents (20% of total)

Transcription Bot

Knowledge Bot

Coaching Bot

Wrap Up Bot

Data Insights Bot

• 2024 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. ("Verint"), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.

AI Competitive Differentiation

Stronger AI Outcomes

Faster AI Outcomes

• 2024 Verint Systems Inc. All marks referenced herein are trademarks, registered or otherwise, of Verint Systems Inc. ("Verint"), its subsidiaries, or its respective licensor owners. All Rights Reserved Worldwide.