Vuzix Corporation announced that Fujitec Co., Ltd. has commenced a full-scale deployment of Vuzix M400(TM) smart glasses to support engineers in the areas of elevator maintenance and training in Japan. Fujitec has long recognized the challenge of providing optimal elevator and escalator maintenance given the diversity and sophistication of their products, as well as dealing with an aging engineer population that needs to pass its knowledge and skills to a younger generation of service engineers. To address these issues, the company has been conducting proof-of-concept (PoC) studies using smart glasses for several years, ultimately deciding that they were a compelling hands-free match for their needs.

Their primary evaluation and selection criteria included an easily visible and adjustable display, ease of use with a helmet, glasses or working gloves, high-quality video calls, long battery life, and durability in harsh on-site environments, among other things. Through the use of Vuzix smart glasses by its engineers, Fujitec can have its most skilled engineers provide remote support and auditing of installation and service work via video calls, thereby reducing travel costs and time usage.