COMPANY SNAPSHOT (As of December 31, 2021)

Grainger is a leading broadline distributor with operations primarily in North America, Japan and the United Kingdom. Grainger achieves its purpose,

We Keep the World Working, by serving its 4.5 million customers worldwide with a wide range of product categories that keep customer operations running and their people safe. The Company also delivers services and solutions, such as technical support and inventory management, to provide tangible value and save customers time and money.

®

$13.0 billion

in Total Company sales in 2021

> 30 million

products offered

globally

>5,000

key product suppliers

$695 million

returned to

shareholders through

share repurchases

>4.5 million

active customers

Approximately

24,200

team members

>1.5 million

products stocked in DCs

>75 percent

of orders in the U.S. originate through a digital channel

348

branches in North America

50

consecutive years of dividend increases

Grainger's common stock is listed on the New York Stock Exchange under the trading symbol

GWW

24

DCs in North America

Awards and Recognition

Grainger is honored to be recognized by influential publications and organizations around the world as a responsible company and a top place to work.

100% score for the seventh straight year

A top-scoring company for the fifth straight year

Number 1 Industrial Distribution's Big 50 List 2021

Company Headquarters W.W. Grainger, Inc.

Websiteswww.grainger.com

© 2022 W.W. Grainger, Inc.

100 Grainger Parkway Lake Forest, IL 60045-5201 847.535.1000

Corporate ResponsibilitygraingerESG.com Investor Relationsinvest.grainger.com Mediawww.grainger.com/pressroom

Business Model Overview

With a best in-class supply chain, deep industry knowledge, solid financial position and strong company culture, Grainger operates two business models - High-Touch Solutions and Endless Assortment - offering a broad product assortment to a diversified customer base.

HIGH-TOUCH SOLUTIONS N.A. | 2021 Revenue - $10.2B

Value-added MRO solutions rooted in deep product knowledge and customer expertise

ENDLESS ASSORTMENT | 2021 Revenue - $2.6B

Streamlined and transparent online experience with one-stop shopping for millions of products

Total Company Customer Base

  • 30% Manufacturing

  • 15% Government

  • 10% Commercial

  • 10% Contractor

  • 10% Retail / Wholesale

  • 6% Healthcare

  • 5% Transportation

  • 14% Other *

No single end customer accounted for > 3% of total sales

Total Company Product Assortment

  • 17% Safety and Security

  • 10% Material Handling

  • 9% Pumps, Plumbing, and Test Equipment

  • 8% Cleaning and Maintenance

  • 7% Metalworking

    • 5% HVAC

    • 5% Power Tools

    • 3% Lighting

    • 3% Specialty Brands

    • 2% Fluid Power

    • 2% Power Transmission

    • 1% Motors

  • 5% Electrical

  • 5% Hand Tools

  • 18% Other

*Other primarily includes revenue from industries and customers not material individually, including agriculture, mining, natural resources and resellers not aligned to a major industry segment.

Environmental, Social and Governance

More than

Grainger's corporate responsibility platform supports the needs of its customers, team members, suppliers, investors and communities.

The Company is committed to address the most critical environmental, social and governance issues across these key categories.

ETHICS & GOVERNANCE

  • CEO, D.G. Macpherson, chairs the ESG Leadership Council. His direct involvement in ESG decision-making and governance highlights how important ESG issues are to Grainger.

  • Grainger has a 'AAA' ESG risk rating from MSCI and is a Sustainalytics top-rated ESG company, demonstrating its industry-leading risk management.

PEOPLE & PURPOSE

  • An authentic, inclusive culture extends from customers to team members to local communities.

  • By signing the Chicago Network Equity Principles pledge, Grainger has committed to strive to achieve 50 percent women in leadership positions by 2030.

  • Nine business resource groups organized to celebrate diversity and encourage understanding and inclusion.

  • >$ 96M cash and product donations to nonprofit groups.

SUSTAINABILITY & STEWARDSHIP

  • Grainger works to continuously improve the environmental performance of our operations, solutions and products.

  • The Company embraces climate change action and plans to reduce its absolute scope 1 and is working to reduce scope 2 emissions by 30% by 2030, using a 2018 baseline.*

    * North American facilities only

SUPPLY CHAIN

  • Grainger recognizes its duty to ensure its supply chain operates responsibly, while providing the best support and resources to suppliers and customers.

  • In 2021, Grainger U.S. spent over $1.6 billion with more than 6,600 small businesses and $278 million with over 680 minority-, woman-, veteran-, disabled-person- and LGBT-owned businesses for goods and services.

For more information on Grainger's corporate responsibility initiatives, see the annual ESG report available atwww.GraingerESG.com

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, W.W. Grainger, Inc.

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W.W. Grainger Inc. published this content on 18 April 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 20 April 2022 18:04:02 UTC.