Webjet Limited Sustainability Report 2021

The information presented in this report reflects Webjet Limited's management and performance on key environmental, social and governance (ESG) topics identified as material to the business and our stakeholders. The aim of this report is to communicate our understanding of the impacts associated with our operations, how we are working to manage and mitigate those impacts and to articulate the value we create for the communities that we serve.

For a more complete understanding of the business context, we recommend this report be read in tandem with the Webjet Limited Annual Report and Corporate Governance Statement. This report covers the FY21 reporting period (commencing 1 July 2020 to 31 March 2021).

This is the first Webjet Sustainability Report to be published and updates will be released on an annual basis. The information reflects the operations over which Webjet Limited has control and the processes we use to run our business.

This Report has been prepared in accordance with the Global Reporting Initiative (GRI) reporting Standards (Core option) and the Sustainability Accounting Standards Board (SASB). The contents have not been externally assured. For further information or feedback on any aspect of this report, please contact Carolyn Mole, Investor Relations.

Webjet Limited

Level 2, 509 St Kilda Road Melbourne VIC 3004 Australia

investor@webjetlimited.com

Message from our Managing Director

Welcome to Webjet Limited's inaugural Sustainability Report.

Our business is committed to creating sustainable earnings and capital growth for our Shareholders, and to support all our stakeholders, including employees, suppliers, customers and the communities that we serve.

This report summarises the initiatives Webjet is currently undertaking at a strategic and operational level to make better choices for our business, our communities, and the environment. Our approach focuses on enhancing our existing systems to better support these objectives. By communicating our goals to the market and working towards formalising a meaningful sustainability framework, we hope to embed sustainability across our whole business.

This year we have undertaken a process to understand where our key ESG risks and opportunities are and have identified the topics that are most material to our business. We've done this because we want to focus on the issues that matter most to our stakeholders and the communities that we serve. We are in the early stages of our sustainability journey and look forward to advancing this over the coming years.

Regards

John Guscic

Managing Director

Webjet Limited

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About Webjet Limited

Webjet Limited ("Webjet" or "Company") is a digital travel business spanning both wholesale markets (through B2B) and consumer (through B2C).

Webjet's principal activity is the online sale of travel products, including flights and hotel rooms. The Webjet business consists of a B2B and a B2C division.

  • The B2B division comprises WebBeds, the world's #2 and fastest growing accommodation supplier to the wholesale travel industry.
  • The B2C division comprises the Webjet OTA, the #1 online travel agent (OTA) in Australia and New Zealand, and Online Republic, a market leading specialist in the provision of rental car and motorhome bookings.

Our businesses

A B2B travel intermediary

Webjet is the #1

Online Republic

or 'bedbank', providing

Online Travel Agency

specialises in online

accommodation and

in Australia and

bookings of rental cars

ground services to the

New Zealand.

and motorhomes.

travel industry.

WebBeds is a B2B travel intermediary or 'bedbank', providing accommodation and ground services to the travel industry. It sources content from travel suppliers, aggregates and merchandises that content then distributes it to its clients (travel enablers), who then sell to the travelling public, the 'end user'. Since its launch in 2013, WebBeds has built a significant global distribution network. Today,

our staff of around 1,300 travel professionals, located in 26 offices in 21 countries, sell to over

200 destination countries through a portfolio of clients in more than 145 source markets worldwide.

Based in Melbourne Australia, Webjet OTA was established in 1998 as one of the first OTAs in the Australian market and its focus has always been on offering customers the greatest convenience and choice when booking travel. A market leader in online flight bookings, Webjet OTA also offers a broad range of ancillary products such as holiday packages, hotels, car hire and travel insurance.

Based in Auckland, New Zealand, Online Republic operates the #1 global online motorhome rental site and the #2 car rental site in Australia and New Zealand.

  • Headquartered in Melbourne, Australia
  • Webjet is a public company listed on the Australian Stock Exchange
  • Webjet is a member of IATA (International Air Transport Association)

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About Webjet Limited

(continued)

Our values

In 1998, Webjet began as a small start-up seeking to disrupt traditional norms in the highly competitive travel industry.

Our focus on offering customers the greatest convenience and choice in online travel has enabled Webjet OTA to be the #1 OTA in the Australian and New Zealand market since 2010, driven by a culture based on agility, innovation and creativity. This spirit has continued into WebBeds. Beginning as a small start-up in 2013, a willingness to challenge and disrupt industry norms enabled WebBeds to become the #2 global B2B player in just over 6 years. We have done this through a culture underpinned by key values:

Respect

Our people are our greatest asset. They bring passion, commitment, dedication, and pride in what they do. We respect each other, we value collaboration, we are prepared to have robust debate and we have fun in what we do.

Delivering value

We are focused on delivering high quality products, excellence in customer service, maintaining strong relationships with our supply partners, providing an engaging and supportive work environment for our employees, and delivering value for our shareholders and the broader community.

Hunger to win

As we grow, we remember our humble roots and always strive to retain the spirit that comes with being the challenger brand. We constantly seek to challenge ourselves to find new growth opportunities, innovations

and creative ways to deliver value across all aspects of our business. We value curiosity, being brave and having confidence to try new things.

Integrity

We are focused on delivering superior outcomes. We always seek to do the right thing and value integrity, accountability and delivering quality in everything we do.

Agility

Unafraid to disrupt traditional norms, we constantly challenge ourselves to look for new ways to win and deliver value. Our people are agile and nimble and we empower them to effect change.

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Our approach to sustainability

We understand the importance of delivering environmental and social value to our stakeholders and conducting our business with good ethics and corporate governance principles.

We have begun a process to formalise a sustainability framework that considers the expectations of all of our stakeholders. Our first sustainability framework will include the key risks that our business units face, articulate our unique value proposition, and communicate to stakeholders an understanding of our commitment to be a trusted partner for years to come. This process will enable us to focus on delivering sustainability initiatives across all aspects of our operations and focus on the initiatives that matter most.

We realise we are well placed to support an equitable and diverse value chain, encourage the wellbeing of our employees and the communities that we work alongside, and to help reduce the environmental impact of our industry. Over the coming year we aim to set meaningful short and medium-term targets that will enable us to enhance our sustainability initiatives.

The three pillars underpinning our approach to sustainability are:

  1. a commitment to reduce our operational impact on the environment
  2. ensuring we have an equitable value chain
  3. maintaining ethical corporate governance processes.

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Responsible travel

Supporting

Data privacy

Carbon neutrality

communities

and security

Waste reduction

Modern slavery

Business ethics

Water efficiency

and human rights

Product

Energy efficiency

Workforce

governance

Performance Highlights

Our approach to sustainability is aligned with both the Global Reporting Initiative (GRI) and the Sustainability Accounting Standards Board (SASB).

The below table outlines our progress against key performance indicators. A full GRI Core and SASB index can be found in the appendix of this report.

Environment

  • Carbon offsets offered for all customers booking flights through the Webjet OTA
  • WebBeds Europe working towards carbon neutrality
  • Improving the efficiency of our offices by implementing efficient appliances to reduce our water, waste and electricity consumption

Social

  • Zero work-related injuries
  • 55% female workforce
  • Increased female representation across all management levels

Governance

  • Zero incidents of non- compliance with laws and regulations
  • Released first Modern Slavery
    Statement
  • No reportable data security breaches in any of the
    Webjet businesses

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Webjet Limited published this content on 19 May 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 19 May 2021 00:09:09 UTC.