Wharf : Sustainability Report 2020

Table of Contents

2

4

7

8

Message from the Chairman About This Report

Data at a Glimpse Sustainability Overview

9 About Our Business

14 Our Sustainability Approach

Co-living with the	20			Building Excellence with
Nature
21	Commitment and Strategy				Our Stakeholders
	32 33
22	Climate Risk and Resilience Management	Commitment and Strategy
25	Energy and Greenhouse Gas Management			33	Nurturing Our Employees
27	Water Management and Conservation			38 Partnering with Our Suppliers
29	Waste Management and Resource Conservation			39 Delivering Quality for Our Customers
30	Air Quality Management
31	Effluent Management and Spillage Prevention	42	Safeguarding Wellbeing
31	Enhancing Environmental Awareness
			and Safety
			43	Commitment and Strategy
				43	Support for Fighting COVID-19
Business-in-	52		47	Safe Workplace
Community		49	Employee Wellbeing
53	Commitment and Strategy		51	Safe Products and Services
53	Community Care		57 Looking Forward
55	Youth Development
57	Arts and Culture

58 Appendix

58 Performance Data Summary

1. Major Awards, Charters and Memberships

1. Significant Laws and Regulations
2. Alignment with the Recommendations of the Task Force on Climate-related Financial Disclosures
3. GRI Standards, HKEX ESG Reporting Guide and SASB Standards Content Index

1. Verification Statement

Published by Sustainability Team

Copyright © 2020 The Wharf (Holdings) Limited. All rights reserved.

02 The Wharf (Holdings) Limited

Sustainability Report 2020

03

Message from the Chairman

GRI 102-14

We are delighted to present Sustainability Report 2020 of The Wharf (Holdings) Limited ("Wharf Holdings" or together with its subsidiaries, "the Group") and share with stakeholders our achievements during the reporting year.

In 2020, the world faced a global crisis of unprecedented reach and proportion, the COVID-19 outbreak. Its detrimental impact reminded businesses the centrality of sustainability for business resilience. During the challenging times, we adjusted promptly our business practices and continued to embrace our long-standing mission of "Building for Tomorrow" to ensure long-term value creation for our stakeholders.

With just a decade left to halve carbon emission to avoid irreversible damage, a heightened sense of climate emergency is seen from world leaders. China pledged to achieve carbon neutrality by 2060. Local regulations are also becoming increasingly stringent as the revised HKEX's environmental, social and governance ("ESG") reporting requirements have come into effect.

We adopt a robust governance structure and devote efforts to embed sustainable practices into all aspects of our business operations. This year, the Group established various policies and strengthened our data management by enhancing accountability. Driven by the sustainability vision and mission, our approach is aligned with 11 of the 17 United Nations Sustainable Development Goals ("UNSDGs"). We are delighted to have our commitment recognised in the capital markets as a constituent of the Hang Seng Corporate Sustainability Index and MSCI China ESG Leaders Index.

Responding to the climate emergency, the Group decarbonises our business systematically. It manages and discloses climate risks with reference to the recommendations of the Task Force on Climate-related Financial Disclosures ("TCFD"). The Group introduced a Climate Change Policy Statement and incorporated climate risks into our enterprise risk management framework. On the other hand, we leveraged sustainable finance instruments and raised green loan facilities for Chengdu IFS and Changsha IFS, which were accredited the Leadership in Energy and Environmental Design ("LEED") Platinum certifications.

Despite the challenging economic environment, the Group continued to devote significant efforts to become an employer of choice by creating an inclusive and motivating working environment, while investing resources in talent attraction and development. The health and safety of our employees and customers is always our utmost priority. To minimise the risk of COVID-19 virus exposure, we adopted special work and operational arrangements and strengthened hygiene measures. Besides, we formulated a group-levelSafety and Health Policy to guide the daily management of occupational safety and health issues. In 2020, the Group continued to maintain a low injury rate of 13 cases per 1,000 employees.

To uphold the Group's commitment in delivering quality products and services, we regularly collect customers' feedback and implement improvement measures. By embracing innovation and technology, we continued to serve our customers' needs during the pandemic. For instance, our investment properties including Shanghai portfolio and IFS offices launched a 720° VR showroom, offering an all-round online tour for potential tenants and visitors at anytime and anywhere.

To manage our supply chain, we have put the Green Procurement Policy in place and adopted a vendor management system. We form strategic partnerships with our suppliers and conduct our procurement activities in a responsible manner.

Driven by the Group's Business-in-Community philosophy, the Wharf group injected RMB10 million into "Wharf Emergency Relief Fund" at the early stage of the pandemic outbreak and an additional HK$10 million to support those affected. Marco Polo Wuhan accommodated medical workers from Beijing and donated medical supplies to support the virus battle in the city. The hotel was recognised as an Excellent Accommodation Hotel by Wuhan City Jiang'an District Coronavirus Epidemic Prevention and Control Centre.

Amid the disruption inflicted by the COVID-19 pandemic, we continued to empower underprivileged secondary school students in Hong Kong under our flagship programme, Project WeCan. A series of online and offline activities was launched to provide students with education and career advice. The programme is benefitting 76 schools and around 75,000 students with the support of 68 partner organisations.

To better prepare for future sustainability challenges, we plan to enhance our climate-related strategies and disclosures with reference to the recommendations of TCFD and continue to formulate environmental targets. Through ongoing stakeholder engagement, we aim to align our sustainability strategy with stakeholders' expectations.

I wish to take this opportunity to express our sincere gratitude towards our stakeholders for their continuous support, in particular during these unprecedented times. We are confident that our strong sustainability commitment will allow the Group to thrive with stakeholders in a post- pandemic future.

Stephen T H Ng

Chairman and Managing Director

Hong Kong

About this

REPORT

Sustainability Report 2020

05

Report Standards 102-54

The Group's Sustainability Report ("the Report") has been prepared in accordance with the requirements of the latest Environmental, Social and Governance Reporting Guide (Appendix 27) issued by The Stock Exchange of Hong Kong Limited ("HKEX ESG Reporting Guide"), Core option of the Global Reporting Initiative Sustainability Reporting Standards ("GRI Standards") and the G4 Construction and Real Estate Sector ("CRE") Disclosures. The Report also refers to selected metrics of the Sustainability Accounting Standards Board ("SASB") Sustainability Accounting real estate industry-specific standards.

The Report follows the four reporting principles listed in the HKEX ESG Reporting Guide. In the preparation of this Report, we engaged our stakeholders to assess the materiality of various sustainability issues and arrange our report content based on the outcome. Balanced and quantitative sustainability information is also included for historical comparison of our performance. We use consistent methodologies for compiling the quantitative data presented in this Report, unless otherwise specified.

Report Scope 102-45,102-49,102-50

Our business operation spans across investment properties and development properties in Hong Kong and Mainland China, hospitality management in Mainland China and the Philippines, and container terminal operations in Hong Kong. This year, we expanded our reporting scope to present a more comprehensive sustainability performance.

This Report covers information of our sustainability policy, strategies and performance from 1 January to 31 December 2020 in the following selected operations:

					Corporate Office
					• Wharf Limited	Mainland China Development
							Properties ("DP")
							• Wharf China Development Limited
							• Offices - Chengdu, Hangzhou,
							Shanghai and Suzhou
							• Chengdu Sites (Times City, Times Town
							Site A)
							• Hangzhou Sites (Parc Royale I, Parc
							Royale II, Imperial Park, Luxurious
							Mountain View*)
Mainland China Investment Properties ("IP")			• Suzhou Sites (The Legend, Bellagio,
		Villa One, Xiangcheng Yuan He Street
• Wharf China Estates Limited
		Lot #77)

• Chengdu International Finance Square
  ("Chengdu IFS")

• Changsha International Finance Square
	("Changsha IFS")
• Wuxi International Finance Square ("Wuxi IFS")	Hong Kong Properties ("HKP")
•	Shanghai Wheelock Square	• 1 Plantation Road Residential
•	Shanghai Times Square	Development*
•	Chongqing Times Square	• Kowloon Tong Residential Project*
•	Dalian Times Square	• Kai Tak Residential Project*

• Times Outlets Changsha*
• Times Outlets Chengdu*